Customer Testimonials
Great place to visit and I got some of the best technical advise today. Saved me hours of effort.
Orbea and Amflow brands
Roots Cycles is my local bike shop and I feel very fortunate to have Marty and team on my doorstep to cater for all my cycling needs. Friendly, welcoming and passionate about all aspects of cycling and helping you to make the right purchase to suit your needs. Whether it's a small accessory, some component upgrades a professional bike fitting, or if you're really lucky, New Bike Day, Marty won't let you waste your money on something you don't need or isn't suitable for you. The workshop service is exceptional too with the care and attention to detail extending to routine maintenance and repairs. Please don't hesitate to pop in and support this fantastic family-run business.
The staff at Alf's are so helpful, always pleasent and knowledgible.
Pete knows he's stuff inside out. I have bought three new bikes from him and would have bought my fourth if they had been stockest of my choice. I have reccomended many friends to the shop and will continue to do so.
Deffo ten out of ten.
Hi. The whole team at Milton Keynes are brilliant in looking after my custom.
Keep it up.
Yes i will recommend my friends and family.
Good prompt service from friendly staff
Varied range and really helpful cheerful service
Always receive acknowledgment when I enter the store. Balanced advice regarding products based on requirements. Excellent workshop service.
Quick, professional and always helpfull
AWESOME TEAM AND GREAT SERVICE
Speed, efficiency and courtesy
Good work, prompt and not overpriced...and willing to chat to customer (and give the occasional bit of free advice)
Excellent service
Friendly, knowledgeable staff.
Excellent service
Perfect, thanks a lot!
Helpful staff
Great service first Class Trek Service and Support team
Friendly, helpful and provided good advice on my requirements for an ebike. Quick delivery.
Very knowledgeable and only carried out additional work after consultation and explanation. Would highly recommend the bike services.
Knowledgeable and friendly. Low pressure on sale.
Easy to park. Fast service
Unfortunately, my new bike was damaged in transit so had to return to the shop to be fixed. The team in Ilkley went above and beyond to atone for the issues replacing all the damaged parts and carrying out some additional set up work. Very professional, friendly and knowledgable. Would highly recommend. One thing I would say is no matter what the distance, always pick a new bike up, then you’re not beholden to the quality, or non-quality of the courier service, which of course is beyond the control of the Wheelbase chaps.
Responsive and helpful - fixed broken spoke same morning
Great customer service
I have been highly impressed with the level of support and care the company members provided during the process of purchasing my new e-bike. The bike was assembled, charged and fully serviced before I was informed that it was ready for collection. During the collection, I met with a bike mechanic who instructed me fully and answered all my questions, which I greatly appreciated as this was my first electric bike. The whole company approach to the customer reminds me of the good old days. 10 out of ten. Thank you.
Very Friendly staff, huge knowledge, helpfull and a very efficient and capable team overall..
Highly recommended very friendly staff .Enjoying my bike again after there excellent service. I received a fully itemised and explained quote Also we enjoyed a slice of homemade cake and coffee ..
Fantastic service form start to finish in purchase my new Trek bike. Highly knowledgeable staff and great products
Excellent service, helpful and not pushy at all