Customer Testimonials
Friendly and professional service underpinned by a passion for cycling
Thanks for the really informative and fun Muc Off evening. I am a complete novice at maintaining my bike, so really benefitted from the session. The real bike enthusiasts also got a lot out of the evening, so it catered for everyone. Feeling more confident, bought some useful stuff and now know I can pop in for some advice. Staff were very friendly and helpful. Will definitely be booking a service in the New Year. Many thanks. Win, win, win!
Quick service, good communication.
Friendly, professional and efficient. Thank you!!
Friendly service / great technical expertise.
Very helpful and informative with a clear breakdown of works / repairs undertaken and for what reason. Excellent all round service and business
Good variety
Great service and very helpful, would recommend
Wide choice of bikes, great advice from Matt.
Very flexible to deal with, delivered what I wanted not what they wanted.
Good service after purchase of my second bike from them.
Very professional friendly approach. Useful advice. Will return for a test ride.
Very professional, clearly explained and good communication throughout. My serviced bike feels like new! Thank you 👍
Great customer service.
There is a great selection of bikes that you can have a go on. Staff are friendly and approachable. I wasn't approached by the the staff just a friendly hello and the usual friendly ,,"if you need any help just ask" comment which I like. No pushy sales. Great people to talk to. Alistair helped me along the way.
I'm one of those people who know what I like and the knowledge of Alistair helped guide me to the bike just right.
The staff are excellent !!
Very friendly and a good knowledge of bikes
From initial visit to picking up bike, the shop was helpful with everything. Thank you
Very friendly team as always. Love my new tool! Many thanks to Trek Shrewsbury. 😀
Really helpful staff. Had the part i needed in stock 100% recommendation from me..
Always a good atmosphere and brilliant advice.
Friendly staff and fast turnaround.
Great products and the team at Trek mk couldn’t have been more helpful. There Knowledge and experience is invaluable , they very happy to assist me with my bike.
We were recommended to you by two friends and we were not disappointed. We received astute, wise advice for our way forward with choosing an ebike, did a short test ride round Pickering, and we cannot fault the service we received when we picked up our bikes a fortnight later. We are very delighted with them and will return for their 6/8 week check when we have ridden them in.
Good follow up service, professionally completed..
The team in Trek Bracknell are simply the best!! Nothing is ever too much trouble for them
The staff are excellent, very knowledgeable, not at all pushy and most importantly listen to the needs of the customer. They also cater the entire range of cyclists from "lycra road warrriors" to "weekend wobblers"
Good friendly service
Great service
Always great service. Helpful and knowledgeable staff. Good range of products and bikes. Can drop bike off without it being booked in and will be honest on time scale for fix.
Great quality, great price, great service and great staff!!
Arawn went above and beyond as always very helpful.