Customer Testimonials
Knowledgeable and friendly staff, good selection of bikes and equipment.
Knowledgeable staff, fast and friendly service on all bikes, including ebikes.
Great service and super bike selection,
Friendly and efficient. Price about right. An all round positive customer experience.
Roots Cycles offers a friendly and very knowledgeable service. More than happy, as ever. Top marks, would definitely recommend.
Great Service,Friendly staff .Very reasonable price.
Great work guys !!!
Excellent and personal service as always
Jake and his team are professional, efficient, knowledgeable, helpful and friendly. You don't get that level of personal and after-sales service if you go on-line.
Good range and expertise of staff
Excellent service from Ben. He helped me to explore all bikes within my price range and I chose the one more suitable for my needs
Would recommend this shop to anyone wanting to purchase a bike
The staff at Saddle Safari are very knowledgeable about the electrical bikes we were interested in and it was really helpful testing them out on the nearby roads and hills. It was also good that they had tested the bikes out both on and off road and could give us their perspectives on how the bikes handled.
Shop is run by enthusiasts that know about the products they sell and have a large stock of quality bikes and accessories!
Top notch service from very knowledgeable and professional staff.
Great service at the Bath branch - well done to all the friendly staff. Expecially the workshop who are very efficient at providing parts and providing helpful advice when something is wrong with the bike.
Very quick and really know there trade I will very highly recommend
Friendly helpful service will definitely recommend
Expert advice and rapid service and excellent customer service
A very quick, polite and efficient service. Will the technician appeared very knowledgeable about his chosen subject and enjoyed informing me of option, which may suit my bicycle.
Expert knowledge
Very friendly service
Everything! Staff are the best, so knowledgeable, friendly and helpful. Really took the time to educate us on the different types of bikes and what would be best for us, which really helped as first time buyers.
Excellent service, made you very welcome and they are very good at there job. Will definitely use them again.
Extremely friendly knowledgeable and helpful
Bought some Bontrager Evoke SPD shoes for near half price and they are the GOAT👍👍
Always friendly and helpful on our visits, no matter how many times.
Knowledgeable about the products.
Happy to let you try as many bikes as necessary to find what suits you.
Good parking and accessible to travel to.
Good range of bikes and parts available in store, and staff were friendly and knowledgeable about all of it.
Prompt professional service.
1st time in there shop and made a purchase within 10 minutes.
The guys could not of been anymore helpful,
They went out their way to make sure my son had his bike pdi'ed before they closed ( baring in mind we got there at 4.40 pm and they close at 5.30) so he could take the bike home that day.
11 out of 10 for our our experience
And my son has already been looking at the upgraded parts they also sell.
Will 100% be buying from this store again in the very near future.
Friendly customer service and great expert advice.
Luke was a great salesman, very patient with my 88 year father in law, Very knowledgable and really helpful. I’ve had two bikes from Wheelbase and wouldn’t go anywhere else. Thank you.
Helpful and friendly local service