Customer Testimonials
Fast and friendly
Great service and great knowledge of the bike trade , highly recommend
I took in my Pearson On and On for its first full service today. I was met at the door of Forge 1860 with a cup of excellent coffee, and my bike emerged from the workshop a couple of hours later. The mechanic was super-helpful, answering all my questions, and offering useful advice. The bike feels fantastic following the service: it’s great to know that there are people at Forge 1860 who really know their stuff.
Nice personnel interaction with vast product knowledge
Fixed my road bike (broken spoke and buckled wheel) quickly so I could get back on the road.
Brilliant aftercare for my daughters bicycle!
when phoning for help they were very knowledgable and helped me
Customer passion, professional, experience, always go above and beyond
We travelled from Leeds because the service we received via email was so good, the service we received in store was equally as impressive. Cannot recommend enough, amazing service and products
Dylan, Dan and the team at Trek, Piccadilly, Manchester go above and beyond to provide an excellent service whenever I require anything cycling related from the Trek Manchester Piccadilly store
I would reccomend this store as the first option for anyone around Manchester looking for Trek cycles and accessories.
I can't praise Bay Cycles enough. Their customer service is absolutely brilliant. Whether you give them a call or just walk in, Jez & Lisa make you feel as though you and your bike are very important to them. Their attention to detail is superb and they genuinely care about your bike and are committed to providing top-notch service. I highly recommend them and if you're a cyclist in the area, I definitely recommend checking them out.
Friendly professional service.
The service is friendly with good knowledge. Also I am impressed with the positive nature of the staff and the speed with which they get things done.
Friendly, efficient service. Clearly explained extra costs and the bike was ready in the timeframe quoted.
Friendly & helpful staff
Arawn went above and beyond as always very helpful.
Friendly and professional service underpinned by a passion for cycling
Thanks for the really informative and fun Muc Off evening. I am a complete novice at maintaining my bike, so really benefitted from the session. The real bike enthusiasts also got a lot out of the evening, so it catered for everyone. Feeling more confident, bought some useful stuff and now know I can pop in for some advice. Staff were very friendly and helpful. Will definitely be booking a service in the New Year. Many thanks. Win, win, win!
Quick service, good communication.
Friendly, professional and efficient. Thank you!!
Friendly service / great technical expertise.
Very helpful and informative with a clear breakdown of works / repairs undertaken and for what reason. Excellent all round service and business
Good variety
Great service and very helpful, would recommend
Wide choice of bikes, great advice from Matt.
Very flexible to deal with, delivered what I wanted not what they wanted.
Good service after purchase of my second bike from them.
Very professional friendly approach. Useful advice. Will return for a test ride.
Very professional, clearly explained and good communication throughout. My serviced bike feels like new! Thank you 👍
Great customer service.
There is a great selection of bikes that you can have a go on. Staff are friendly and approachable. I wasn't approached by the the staff just a friendly hello and the usual friendly ,,"if you need any help just ask" comment which I like. No pushy sales. Great people to talk to. Alistair helped me along the way.
I'm one of those people who know what I like and the knowledge of Alistair helped guide me to the bike just right.
Easy process in booking my bike in for a service. Staff were professional and welcoming. Would highly recommend.