UK

Customer Testimonials

Report a concern   April 23, 2026 — Rated 10 out of 10 by Lindsay Owen Cycle Technology
What do you like about our products and services?

I needed some replacement brake pads for an old bike. I was told that you didn’t have any in stock and it would be unlikely that any other shop would have them have due to the age of the bike. You checked with a supplier and said that they would be with you next day. I received a text the next morning and collected the new pads later that day. Great service and advice. Lindsay.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Neil Grundy Trek Bicycle Bramhall
What do you like about our products and services?

The lads did a great job fitting Di2 to my bike this week . The bike came back looking like new .
Mike and his team gave great advice and gave me the help I needed to make the right choice.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Dave Parton Alf Jones Cycles
What do you like about our products and services?

A proper bike shop with knowledgeable helpful staff and bikes for every budget.Couldn't recommend more highly and well worth travelling to.

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.D. eBike Centre
What do you like about our products and services?

Had what I wanted in stock and prepped it for me to collect the next day. Very helpful staff.

Report a concern   April 23, 2026 — Rated 10 out of 10 by C.G. Wheelbase Lake District
What do you like about our products and services?

Great job - clear communication and speedy resolution

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.S. Cheltenham Cycles
What do you like about our products and services?

One of the few remaining genuine bike shops with an excellent service department.

Report a concern   April 23, 2026 — Rated 10 out of 10 by C.D. OE Bikes
What do you like about our products and services?

Excellent

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.A. Trek Bicycle London Battersea
What do you like about our products and services?

Great service. Helpful, well informed charming staff.

Report a concern   April 23, 2026 — Rated 10 out of 10 by B.H. Ridgeway Cycles
What do you like about our products and services?

Excellent standard of service!

Report a concern   April 23, 2026 — Rated 10 out of 10 by F.G. Trek Bicycle London Battersea
What do you like about our products and services?

“Very good service from this cycling shop. The item I bought is really nice quality and exactly what I expected. Overall, the service was excellent and I’m very happy with my purchase. In my opinion, this is a great shop and I would recommend it to others.”

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.O. Skinnergate Cycles
What do you like about our products and services?

Very knowledgeable friendly staff particularly Graham and Elvis. Nothing ever too much trouble.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Lorri Browning Summit Cycles
What do you like about our products and services?

Friendly guys and very professional

Report a concern   April 23, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle Milton Keynes
What do you like about our products and services?

Salesman very helpful and products are good

Report a concern   April 23, 2026 — Rated 10 out of 10 by Monica Nolan C & N Cycles
What do you like about our products and services?

Damian carried out a Bronze Service on my vintage Peugeot road bike recently, replacing worn out parts with new, as he saw fit. It now has that just-serviced smoothness feel about it and is a joy to ride once more. Thank you, Damian!
I also appreciate the online booking-in service and efficient contact by email.
Monica from Horley.

Report a concern   April 23, 2026 — Rated 10 out of 10 by J.D. Rides on Air Cycles
What do you like about our products and services?

Nice bikes with a very friendly, knowledgable and helpful staff, who go out of their way to ensure everyone gets a good service

Report a concern   April 23, 2026 — Rated 10 out of 10 by C.B. Proper Bike Shop
What do you like about our products and services?

Took my bike in for a brake caliper replacement. Staff were very friendly and the work was completed to a professional standard. Would definitely recommend.

Report a concern   April 23, 2026 — Rated 10 out of 10 by james Pyfrom Cycles UK Canterbury
What do you like about our products and services?

Very good service! Had a short turn around to get a bike for my son's birthday and they helped get it done to save the day and avoid disappointment! Thanks again for your help.

Report a concern   April 23, 2026 — Rated 10 out of 10 by M.G. Cycle Centre Newcastle
What do you like about our products and services?

Independent, knowledgeable, helpful, sensible bikes at sensible prices

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.L. Primo Cycles
What do you like about our products and services?

Super helpful and friendly

Report a concern   April 23, 2026 — Rated 10 out of 10 by A.C. Clifden Bike Shop
What do you like about our products and services?

Excellent service

Report a concern   April 23, 2026 — Rated 9 out of 10 by A.M. Bikes of Inverness
What do you like about our products and services?

Friendly helpful staff.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Kim Hurley C & N Cycles
What do you like about our products and services?

Excellent service at a reasonable price.

Report a concern   April 23, 2026 — Rated 10 out of 10 by J.W. Trek Bicycle Poole
What do you like about our products and services?

Very helpful and informative, would 100% be signing the praises of Poole based trek, they always take the time to help throughly and talk through all the options

Report a concern   April 23, 2026 — Rated 10 out of 10 by Jonathan Cordle Wheelbase Lake District
What do you like about our products and services?

The jacket arrived the next day even with the free standard delivery.

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.M. Bikes of Inverness
What do you like about our products and services?

Bikes of Inverness are a fantastic local bike & repair shop that I would encourage anyone to go to over the national chains. Very helpful and knowledgeable, and were quick to repair the bikes I put in to be fixed up!

Report a concern   April 23, 2026 — Rated 10 out of 10 by G.G. Clifden Bike Shop
What do you like about our products and services?

Good engagement from staff

Report a concern   April 23, 2026 — Rated 10 out of 10 by T.B. Joe Daly Cycles
What do you like about our products and services?

While you have to book a service/repair, it does mean that they tend to be quicker.

They also dont force unnecessary replacement parts on you so the overall cost of the service is kept down

Report a concern   April 23, 2026 — Rated 10 out of 10 by D.W. Head For The Hills
What do you like about our products and services?

A big shout out, once again (!) to Head for the Hills’ after sales service. Your help in discussing my upgrade options and doing your fine work has given me a mountain bike that has me super excited about Summer riding! Thanks to the Head for the Hills Team!

Report a concern   April 23, 2026 — Rated 10 out of 10 by Chris Jones Wildside Cycles
What do you like about our products and services?

Bike service. Very helpful and professional service. Would highly recommend having your bike serviced there.

Report a concern   April 23, 2026 — Rated 10 out of 10 by Adam Phillips Cyclefit
What do you like about our products and services?

Great advice and technical knowledge


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