Customer Testimonials
Great service & communication, highly receommended
EXCELLENT SERVICE
THANKS
Excellent advice, reasonable costs.
Excellent experience, professional advice, nice people
Amazing staff. Always very welcoming, friendly and helpful. Clearly care about what they do and how they treat people.
Super service from the team. Always kept up to date on progress and very pleased with costs as well
Would highly recommend to all.
Simply amazing service from Mariana, purchased a lot more additional gear than I thought I neeed without feeling forced into it. Knowledgable, pleasant and comforting service.
Will be using the Bracknell brand for years to come, Mariana, thanks again!
Great advice from Rich
I really appreciate the quality of your product and the attention to detail in your service. Every time I interact with your team, I feel valued, and the product has exceeded my expectations. Thank you for your great work!
Well built.
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Good, honest service at reasonable prices.
Great service and always try to help you out.
Friendly, intelligent service. Good job!
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Whole end to end service as great
Being able to book the review slot , an assessment which was the ideal balance of requirement and spend.
No surprises, job well done and all with a smile for a decent price
Knowledgable, efficient and well priced servicing. Thanks
Great service and good Communication
Always friendly and willing to help. A good shop.
Great service and communication
The staff 😊
Great service from quote to collection.
Thank you.
The chap I spoke with in your Maidstone Store was really helpful, as someone who usually shops online, I actually found the in-store experience beneficial in this instance and wouldn’t hesitate to recommend.
Bike was dropped in for a service. Work completed in a timely manner znd with goid workmanship.Good communication from shop when order complete. Staff very friendly and helpful .
Great service as usual from James at Staveley. Chris & Paula
Very helpful Staff who give an excellent service.
Wet friendly knowledgeable service
Friendly and knowledgeable staff
Great bikes, great people, great trails!

Very friendly and knowledgeable staff. The Cycle to Work scheme process was straightforward—they explained everything clearly, and the whole procedure was very easy. The bike was ready for collection on the agreed day. The shop seems well stocked, with plenty of parking and easy access.