Customer Testimonials
Everything…
Quick efficient, friendly all round staff 👌🏾
Friendliness and efficiency!
Quick efficient professional service
Used Rides on air in Wallingford to get my old mountain bike serviced.
I was contacted to be advised of additional work needed (the crank bearings needed changing) so no nasty shock when i got the bill !
Overall good service and communication would use agian.
Fast efficient service great quality very happy all round
Your customer service is excellent. I had some specific needs and requirements that could have prevented me from buying the bike I needed. But you guys went above and beyond my expectations, and I now have the bike not only that I wanted, but needed. Altogether an incredible level of service. Thank you.
Personal, helpful while aware of the costs.
Super helpful, friendly, knowledgeable staff with a great range of bikes and accessories; I would definitely use again!
I purchased a full MTB helmet, the options in stock where in my price range & suitable for my needs
I dealt with Ciaran - very professional and very helpful.
Friendly staff.
Response is always prompt and service is clear and informative.
Friendly and professional service. Would definitely recommend to others.
Very helpful and gave great advice
Very friendly and knowledgeable staff. The Cycle to Work scheme process was straightforward—they explained everything clearly, and the whole procedure was very easy. The bike was ready for collection on the agreed day. The shop seems well stocked, with plenty of parking and easy access.
Great service & communication, highly receommended
EXCELLENT SERVICE
THANKS
Excellent advice, reasonable costs.
Excellent experience, professional advice, nice people
Amazing staff. Always very welcoming, friendly and helpful. Clearly care about what they do and how they treat people.
Super service from the team. Always kept up to date on progress and very pleased with costs as well
Would highly recommend to all.
Simply amazing service from Mariana, purchased a lot more additional gear than I thought I neeed without feeling forced into it. Knowledgable, pleasant and comforting service.
Will be using the Bracknell brand for years to come, Mariana, thanks again!
Great advice from Rich
I really appreciate the quality of your product and the attention to detail in your service. Every time I interact with your team, I feel valued, and the product has exceeded my expectations. Thank you for your great work!
Well built.
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Good, honest service at reasonable prices.
Great service and always try to help you out.

The team did a fantastic job fixing my bike and had it running like new again.