Customer Testimonials
Always excellent and friendly service from a knowledgeable and experienced team
Great staff... if i do say so myself!
Good friendly staff who very knowledgeable and are willing to do the extra for you
Great shoes, fast delivery
Great advice and service.
Spot on delivery….
Availability of product and a good price
Really helpful team.
Purchased new mtb on line. Delivered as stated Easy to contact and communicate with. Professional bike service. Would recommend.
Thanks
Chad was a gent, very helpful, always offers sound advice and very easy to deal with. Top guy.
Great friendly service. Lent me a bike light whilst waiting for new light and made some adjustments post purchase. Recommended.
Tom was very good and dealt with my enquiry professionally and quickly.
There were a couple of missing items with my on-line order and the issue was resolved without any difficulties. I would thoroughly recommend Richmond Cycles as a top class cycle shop.
Very good and helpful staff
I really appreciate the personal service of a local business. The shop staff know my bike and I trust they have my interests at heart, I'm not just being sold stuff. The service is thorough and professional. Things are explained in ways that I can understand. Very happy.
Friendly, and knowledgeable staff.
Excellent Bike fit service. Very knowledgeable and shared lots of useful, practical information. Highlighting some form issues and things to work on far beyond the Bit fit task.
I found the staff to be very helpful and i had a very good experience getting my new bike via the bike to work scheme.
Great communication, timely and of added value in terms of substance. And great after sales service. Can only recommend.
Awesome service 👏 😎
Quality of product and customer service
Great service very knowledgeable staff nothings to much trouble for them
Great bike and fast spares service
Good prompt communication from Andy.
Shoes arrived very quickly and well packaged
Many thanks
Staff are very knowledgeable about the products and very helpful. It was a nice experience to purchase a quality bike at a great price .
Good and helpful service.
Workshop went to great lengths to remove a stuck bolt from a carbon fork, which is a relief and very much appreciated.
The staff were honest and communicated well via text message when my bike was ready to collect.
Very friendly, positive and helpful service. Very fair costs. Excellent work.
Great service
Huge choice of bikes etc and VERY helpful and knowledgeable staff.
Fast and freiendly