Customer Testimonials
Friendly staff, quick service, knowledgeable about the bike
Brilliant service. They seemed very honest and human, they also seemed passionate about everything "bike" which is always good. Got my bike fixed and checked very quickly and it wasnt too expensive either although they have a lot of extremly high quality, high end equipment in there too if youre looking for somthing serious. Brilliant shop, 10 out of 10.
Very friendly and knowledgeable service. Felt honest and not pushy.
Excellent bikes
Great costumer service, knowledge and advice. Also a great peice on a new bike in a Sale. Here's to riding the new bikes.
Cheers Mike and Claire
Friendly, knowledgeable service from staff who care about your experience of cycling
Just wanted to thanks Arwen at Wheelbase for all his help, super helpful and post order the service levels were top class. Definitely would recommend these guys
Friendly, helpful staff.
Great location… especially if one has time for a coffee, upstairs, on a sunny morning!
Excellent service
Good products etc and friendly knowledgeable staff
Great customer service - so helpful!
Great assistance via phone and email before purchasing a bike. Couldn’t have asked for more.
Great speedy service and delivery.
Very helpful, efficient and quick,
Excellent service
Staff are extremely helpful which goes a long way when looking for someone not just to purchase from, but also to trust with aftersales care. Great help with bike selection and updates on orders. We've bought 2 bikes from here now. Especially Bob! Thanks
Ridgeway Cycles are always very personable and the service is always impeccable.
Thank you.
Helpful and knowledgable staff and it’s always nice to buy local.
Good honest opinion and I will all ways Go to ebike centre if I have a problem with my ebike keep going
Very knowledgeable and in formative! Felt valued as a customer and not just a 'sale'
Great products and great service
Exceptional Bike Mechanic & Top-Notch Service!
I had an incredible experience at this bike shop. The mechanic here is truly a master of their craft—knowledgeable, precise, and clearly passionate about bikes. They took the time to diagnose the issue carefully, explained everything in a way that made sense.
Highly recommended—I’ll definitely be coming back! 🚴♂️✨
Great communication , well prepped second hand bike , couldn’t be more helpful , thanks lads
Yes
Good selection. Knowledgeable staff
Excellent, friendly service. Highly recommended.
My Orbea Denna is a first class gravel e-bike which far exceeds my expectations after riding in excess of 300 miles since taking delivery.
The sales and technical services of birdham e-bike staff in assisting with after sales servicing and add on accessories cannot be faulted.
A one stop shop for my future e-bike needs.
There was an issue with items in stock.
Was called very quickly and the problem was resolved.
Posted immediately.
Got item next day.
Easy to use the cycle to work scheme. Very straightforward, very timely supply of bike and Ricky was extremely helpful. All staff dealt with were very friendly and welcoming.
Excellent service, bike was serviced within a couple of days. Received text to confirm when it was ready for collection. Invoice received by email. Very professional service.
Great bikes to look at and sit on.
Even a demo around the car park to get a feel of the bike.
Excellent customer service.
Price match