Customer Testimonials
Good range of bikes, excellent customer service.
Great service, really helpful team - it’s a big purchase, and I felt like I mattered as a customer - really unusual, and it really differentiates the Trek brand.
A very good selection of quality bikes, and pleasant service
Good range of bikes and accessories
They were really helpful and explained everything about the bike and helped me to get started. I had a wonderful experience. They also gave my daughter some fun stickers for my bike and she loves them!
A friendly and personal service. Offers great advice. Very much part of the Ilkley community.
Ben was really helpful and knowledgeable
Knowledgable staff
I had lots of questions men Claire and Iain took time to answer them all and helped me choose my bike.
Good quality products and friendly and knowledgeable staff.
very helpful and professional team!
Fantastic - great quality, great choice, great service! Super brand
Always great advice and nice store
Excellent service from Adam and the boys
Very knowledgeable and friendly!
Staff are knowledgeable and helpful and stock and service Brompton electric bikes.
Great team, great service!
I really appreciate the passion and knowledge of the people who work at the bike shop. I’m very pleased with the final result — I now have a top-notch, dream bike! Although I waited a little longer than promised, it was absolutely worth it. Great service and excellent attention to detail.
Ordered the bike on Saturday and it was delivered by Wednesday and I live close to Brighton. Very pleased with the price and service. Thank you!
Service staff was very kind. Son’s bike only needed a quick adjustment, didn’t even charge for that
Great service from start of enquiring right through to receiving my new bike
I have one criticism. I was sold a second hand bike when it was not advertised as a second hand bike but it was on the receipt that it was. How do I know that this bike was not stolen?
Good service
Great customer service
Helpful, knowledgeable, friendly advice. A pleasure to buy from.
Fantastic service and very friendly
Fair price, good quality, handy location, although it would have been nice to have been notified about the delay to completion due to part availability.
Good, knowledgeable and honest service & advice. Quality products.
Very reasonable prices too :-)
Staff are very helpful there, nothing is too much trouble.
Very friendly, very knowledgeable.