UK

Customer Testimonials

Report a concern   September 2, 2026 — Rated 9 out of 10 by N.N. Wheelbase Lake District
What do you like about our products and services?

You kept in contact the whole time. Emailed back same day if I had any queries. Nice and polite.

Report a concern   September 2, 2026 — Rated 10 out of 10 by Janet Whitaker Cycle-Ops
What do you like about our products and services?

Really pleased with the service from Cycle-Ops. I took my bike in for a service ahead of a cycling trip abroad and it has come back looking absolutely amazing — almost too good to ride! 😂 It’s so reassuring to know everything has been thoroughly checked and sorted before heading away. Friendly, professional service and great attention to detail as always. Thank you! 🙏

Report a concern   September 2, 2026 — Rated 10 out of 10 by S.B. Penny Farthing Cycles
What do you like about our products and services?

Excellent service and follow up from First name removed. Smooth sales process. Slight delay on the shipping of my new bike but First name removed kept me informed along the way.

Report a concern   September 2, 2026 — Rated 10 out of 10 by Matthew Coldrey Trek Bicycle Shrewsbury
What do you like about our products and services?

Very accomodating service. Great team working there who are very helping.

Report a concern   September 2, 2026 — Rated 10 out of 10 by Collin Laidlaw Cycle-Ops
What do you like about our products and services?

Very professional and very helpful

Report a concern   September 1, 2026 — Rated 10 out of 10 by L.B. Trek Bicycle Bath
What do you like about our products and services?

Love the new Domane SLR 9 AXS. The team at Trek Bath are brilliant, friendly, knowledgeable and always on hand to give advice and support.

Report a concern   September 1, 2026 — Rated 10 out of 10 by R.H. C & N Cycles
What do you like about our products and services?

Great service from Paul on a bike fitting

Report a concern   September 1, 2026 — Rated 10 out of 10 by Robert Smith Peddlers Cycles
What do you like about our products and services?

I’ve used peddlers for years, for purchasing bikes and for service.i like that is a family run business, everyone is friendly, reasonable prices and repairs are often done quicker than the estimated lead time.

Report a concern   September 1, 2026 — Rated 10 out of 10 by K.S. Bikes of Inverness
What do you like about our products and services?

Very fast and efficient service. Thank you

Report a concern   September 1, 2026 — Rated 10 out of 10 by Angus Kennedy Cheltenham Cycles
What do you like about our products and services?

Cheltenham Cycles provide excellent and responsive after sales care and were quickly able to fix a headset issue on a bike I purchased from them. I had modified the bike by replacing the stem, which was the main cause. I had several attempts at fixing the issue myself before admitting defeat and going to the experts!
My wife already recently purchased a bike from them through one of the Cycle to Work Schemes and between Ben and John, they provided great advice on the options and a great deal on the bike we went for. I would definitely recommend them and frequently do

Report a concern   September 1, 2026 — Rated 10 out of 10 by Alex Carter Nevis Cycles
What do you like about our products and services?

Always great service.

Report a concern   September 1, 2026 — Rated 10 out of 10 by N.R. The Bike House
What do you like about our products and services?

Good product range
Fair prices
Efficient delivery

Report a concern   September 1, 2026 — Rated 10 out of 10 by N.A.O. Cyclefit
What do you like about our products and services?

Great personal service and attention to detail.

Report a concern   September 1, 2026 — Rated 10 out of 10 by D.O. Revolve Bike Shop
What do you like about our products and services?

they have great product range, knowledgeable and friendly efficient staff

Report a concern   September 1, 2026 — Rated 10 out of 10 by A.M. Bikes of Inverness
What do you like about our products and services?

Good friendly advice

Report a concern   September 1, 2026 — Rated 10 out of 10 by Mark Anker Trek Bicycle Milton Keynes
What do you like about our products and services?

Excellent Service, Dawid couldn't be more informative and friendly.

Report a concern   September 1, 2026 — Rated 9 out of 10 by C.W. Penny Farthing Cycles
What do you like about our products and services?

Knowledgeable and approachable staff. Very helpful when I was looking for a new bike

Report a concern   September 1, 2026 — Rated 10 out of 10 by Jim Alderman The Bike Company Windsor
What do you like about our products and services?

Excellent customer service and the bike looks and feels great, good prices too

Report a concern   September 1, 2026 — Rated 10 out of 10 by Klinton Marrett Cycles UK Chelmsford
What do you like about our products and services?

Super helpful staff, quality products and good selection on offer

Report a concern   September 1, 2026 — Rated 10 out of 10 by Ryan Cocker Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

Thanks Wheelbase 👌
Purchased a new electric mountain bike the staff are all fantastic it’s the first electric bike I’ve owned and there help and advice including setting the bike up for me was second to none from the first phone call to collecting the bike the whole experience was first class
Also purchased some bike kit again there help and expertise was great I would defo recommend these guys for anything bike related and I’ll be returning when my new bike needs a service
Thanks again Wheelbase staff 🤩
Ryan VanCare

Report a concern   September 1, 2026 — Rated 10 out of 10 by G.C. Trek Bicycle Milton Keynes
What do you like about our products and services?

The staff is very helpful and they to answer any question#

Report a concern   September 1, 2026 — Rated 10 out of 10 by Don Cowap Trek Bicycle Bramhall
What do you like about our products and services?

Always welcoming, polite, interesting, chatty, informative, professional and reliable

Report a concern   September 1, 2026 — Rated 10 out of 10 by Phil Birbeck Wheelbase Lake District
What do you like about our products and services?

Knowledgable team with a great range of bikes. Price was good for our Trek Rail 5. Aftersales was excellent too.

Report a concern   September 1, 2026 — Rated 10 out of 10 by I.R. Dalby Forest Cycle Hub
What do you like about our products and services?

Fantastic advice and service from all staff. Good range of products some at great value. Would definitely recommend.

Report a concern   August 31, 2026 — Rated 10 out of 10 by Scott Roberts Wheelbase Lake District
What do you like about our products and services?

Good price and fast delivery

Report a concern   August 31, 2026 — Rated 10 out of 10 by R.I. eBike Centre
What do you like about our products and services?

Great choice of bikes. Explained what I was looking and they found the perfect bike!

Report a concern   August 31, 2026 — Rated 10 out of 10 by D.C. Roots Cycles Ltd
What do you like about our products and services?

Friendly knowledgeable staff. Happy to explain problems and solutions.

Report a concern   August 31, 2026 — Rated 10 out of 10 by J.M. OE Bikes
What do you like about our products and services?

Best bike shop in the country. Staff couldn’t be any nicer or more knowledgeable

Report a concern   August 31, 2026 — Rated 10 out of 10 by C.M. Bikes of Inverness
What do you like about our products and services?

prompt polite service for a repair.

Report a concern   August 31, 2026 — Rated 10 out of 10 by R.P. Race Right Cycles
What do you like about our products and services?

I love that place☝️👍


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