Customer Testimonials
Only a small item but delivered quickly and at a reasonable price
No complaints, 100%SERVICE.
I had a very positive experience with Cookson Cycles. Staff were knowledgeable and went the extra mile to reassure me and process my order.
Great service and comms and everyone there is awesome
Efficiency
Exemplary service.
Great product, good price, easy service
Friendly clear advice. Quick service and great value.
Absolutely fantastic service! Responded very quick to any questions, super fast delivery. Would 100% recommend! Keep up the good work!
Very pleased with both products and service
Great team super attitude.
Fantastic service and very helpful when coming into the store. And very insightful for helping someone who’s not been on a bike for 15 years
Always amazing service from Trek Bath, the staff are so friendly and bend over backwards to help you. I feel so lucky that I bought my bike from Trek as it feels like I have forever support with any bike issues I have. They are amazing, thank you!
Great customer focus and service.
Just received my bike very good process between you and your DPD company great communication. Very easy to do.
Super friendly and helpful crew. They walked me through everything, made picking a new bike easy, and didn’t rush a thing. The customer service was spot‑on, and the new bike feels amazing. Big thanks to the team for sorting me out.
Very friendly staff who took time with us and were interested in helping. Excellent service and communication, it was our first visit and we will definitely be back.
Friendly efficient effective
Chance to also get advice and assistance when I pop by the shop
The shop itself has a designer shop feel to it, therefore you expect quality and that’s what you get, from the standard of wares, to the knowledgeable and skilled staff. Great bike shop all round!
You are within walking distance and have the expertise to help with the problem on my e bike,
Prompt, accommodating and professional (also too many tempting bikes when you are in store...)
Helpful advice and prompt service
A real gem of a bike shop. Always friendly, helpful and incredibly knowledgeable. The go to place for a bike fit too!
Excellent service 👍
Fantastic Knowledgable and Professional service , bike always comes back fully serviced and brand new . Great to leave your bike with them stress free and collecting it fresh and race ready. Also price is affordable and they always give options for parts , replacements or upgrades
Wouldnt take my bike No where else.
Professionalism.
Friendly, knowledable staff.
The shop in Darlington has everything and the staff are friendly and helpful and on my last visit they helped me get the items I wanted, I highly recommend this shop and often look in to see what new products are in.
They give good advice and are professional letting me know what is best for my bike and how to keep it in perfect condition, I will always use this shop knowing I am getting good value and a great service from the team.
Great service and rapid turnaround
Good range of products, good prices and well-trained staff (Michael) able to give good advice and information.