Customer Testimonials
Great service and always happy to advise
I trust Trek to build great bikes
New bike day handover was great. More than I expected. Thank you
Very friendly staff, from the moment I walked in I was made to feel welcome, Rick spend quite a while listening to what I wanted and told me about the different options available, I had a lot of questions and never felt that any of them were silky or pointless.
Brilliant customer service
Very friendly and knowledgeable staff.
Great choice of bikes and equipment.
Very happy extremely quick service did an amazing job very helpful explain things ect … really nice guy aswell !
Always have the right parts, always friendly
Very prompt and efficient service.
Excellent knowledge and trouble shooting.
A local bike shop that you can trust to fix a problem without upselling you the most expensive solution.
Great service, and friendly helpful staff
Took my new Speed Concept in with a faulty Isospeed. Replaced under warranty - fast, efficient and friendly service from the staff at Trek Battersea.
Knowledgeable staff and sensible stock levels - and when required great e-bike servicing.
Extensive range with all sizes stocked. All the staff are helpful and have a good knowledge of both the range and it's benefits.
Fantastic service and great value
The mechanics fixed a problem I was scared to have a go at for fear of damaging a carbon frame. The job was fixed beautifully and the solution shared with me. I have used this shop for years and really recommend it. No job is too big or too small and they really know bikes.
Good, friendly staff ready to help keep your bike in good working order! I am not a MAMIL, but still received good service.
Feels like brand new again
Excellent thank you
Great staff, has everything needed for biking/triathlon and the guys in the service team are great
Helpful, friendly staff.
Very good service. I had a problem with my tubeless tyres they were very helpful .
Excellent service and advice when purchasing a new ebike!
9 months later I had a faulty dropper post, they were very quick to respond and then sort out the problem and kept me updated throughout!
Fantastic service as always
I wanted to try a bike shop who had knowledgeable staff but also were listening to the customer and understanding my needs for my bike . Staff who were passionate and understood how important my bike was to me, even if my bike wasn't in the top bracket of luxury. luckily for me, I found your shop and helpful members of staff.
Helpful, polite staff.
Friendly and helpful staff, excellent shop well laid out with top quality bicycles and a great selection of components
Great service. Fair price. Very happy.
Excellent personal service - thank you!
What a great team, could not be more helpful and friendly.
Excellent product knowledge
The whole Big Bear operation is vibrant,
With a nothing is a problem attitude
They are excellent