Customer Testimonials
Great service thanks! Very quick and helpful!
Staff are really knowledgeable, professional, friendly and helpful.
It was very quick service
Good advice and support.
Friendly staff, nice tidy shop. Bike mechanic very helpful with bike setup and advice on basically everything. 10/10
Excellent service! Helpful and friendly without the usual patronising experienced at most other mountain bike retailers.
Had a fantastic experience with Rod at Cycles UK. From start to finish he listened to my requirements and helped me chose the right bike for me. The transition was seamless and his expert knowledge and helpful demeanour really helped me given I had no idea what I needed! Thanks so much for everything. 5 stars!
Good bike shop
As always service and knowledge is great , what a proper bike shop should be
Thanks
Very happy with the service, fast and hassle-free. Bike feels smooth again and rides great. Thanks Matias!
Quality products . Kind courteous staff . Expert help . Prompt , efficient service . Just all round good experience .
Great communications , knowledgable and friendly staff . Reasonable rates for work .
Customer care was perfect as was product knowledge . Very courteous and polite . Superb bike . I’m thrilled with it
We were sorted by James, very knowledgeable, so helpful and couldn't do more for us. There was also no pressure, so we could walk away, have a think then go back
Very helpful and informative.
I just got my bike back from a full service. James suggested a route Cantii way the bike held up well and had a wicked time👍🏿
Prompt service .Pleasant staff
Friendly, helpful team who took time to look over my bike and recommend the necessary work, and explain it in a way that I understood
I'm a woman. Walking into a bike shop and not being patronised because I am a woman is a nice change. I like that you guys talked to me like I'm a person, offered advice without smirking and being condescending.
The bike seems to have been well taken care of, maintenance and upgrades done as per my choice with no undiscussed/unagreed surprises. I have only ridden it briefly so far though so can't comment on everything but all seems in perfect order.
I'm also positively surprised that old parts have been returned clean and individually packed - I was expecting a pile of grimy metal!
Great bike, great service. A pleasure.
Visited numerous bike shops to get my powerfly 5 serviced over the last 6 years and Saddle Safari has been the best in terms of quality of service. Been going there for around 3 years now and wouldn't consider going elsewhere.
Superb service, fitting new tubeless tyres while I waited.
Great service, smooth operation!
Always Excellent advice and friendly service from Dave and the Joe Daly team. I highly recommend them
Great products went into the Bicester store and Stuart was great at helping me find the right bike.
Staff are friendly and knowledgeable. The shop sells quality bikes and products from Trek bikes to 100%eye wear Pirelli and continental tyres etc. Use local bike shops.
Great personalised approach from the trainer
Great service as usual, quick turnaround
Great advice given when choosing the bike Paul and Richard was so helpful in every respect because I didn’t really know what I wanted. Thrilled to bits with my bike.
As ever fantastic help and advice on suitable set of wheels for gravel riding. Super speedy build with wheels ready to go the next day. Thank you Guy, Will and the team