Customer Testimonials
I always get very good advice on issues affecting my bike, all of the staff are friendly and approachable. As for my Trek it gets a lot of use off road and takes anything I can throw at it.
Always very helpful and knowledgeable
Very good services and very helpful and know what there talking about bikes
Great bike’s and first class service
Great friendly, knowledgeable staff. Good products
Mourne Cycles go over and above with customer service. They have such a wide selection of top quality bikes and gear. Their knowledge and expertise makes shopping there so enjoyable.
I found the Orbea rise e-bike I purchased is good quality. The service from the staff there was very good and accommodating too.
I can’t recommend Cheltenham Cycles highly enough. The service and workmanship are absolutely perfect — from arranging my new bike to maintaining my others, everything has been handled with care, expertise, and attention to detail. It’s a pleasure dealing with a team that’s so professional, friendly, and genuinely passionate about cycling.
Very helpful, took a lot of time and trouble trying to resolve a problem with my bike.
The work is completed promptly, professionally by friendly, knowledgeable staff and for a competitive price. There is no attempt to fit parts that are not asked for or at a higher spec than needed.
I can’t recommend them enough! One very satisfied customer!
Easy to deal with, product was perfect, delivered on time, with very helpful mechanic.
Very helpful and kind staff
The service department did a super job of servicing and upgrading the software on my e-bike. All done on time and all staff great to deal with. Tom Norton worth a specific mention of being a super star.
Wide range of equipment and apparel in stock, knowledgable and friendly staff. I can always find what I need.
The bike was fixed in a few days. The turnaround was incredibly quick. Liam did a great job. Many thanks, it highlights why it's important to buy from a competent and reputable dealer.
Great service and Trek bikes
Prompt response
I love my Powerfly bike. Trek manufactures great bicycles and the shop provides a fantastic service. Thank you guys!
For a recent major service I was given a clear explanation of the work to be carried out, a quote for the cost and a quick turnaround time of only two days. All the various elements of the service have been completed to my full satisfaction, and at a price that was entirely reasonable.
Peter
Friendly and knowledgeable service and advice from Ian and colleagues!
Very good service and help. Lots of bikes though I knew exactly what I wanted. Good parking.
A destination store like a cycle store needs passionate people. They understand your situation and help you through your journey to the next ride. Be it a regular commute or your next group ride on or off road. Get out there!
The guy with the skin-head is surprisingly polite and helpful for such a thuggish looking brute.
Always great service, advice, and work quality from Summit team.
Staff at St Albans could not be more helpful
Great bikes to look at and sit on.
Even a demo around the car park to get a feel of the bike.
Excellent customer service.
Price match
Friendly staff, quick service, knowledgeable about the bike
Brilliant service. They seemed very honest and human, they also seemed passionate about everything "bike" which is always good. Got my bike fixed and checked very quickly and it wasnt too expensive either although they have a lot of extremly high quality, high end equipment in there too if youre looking for somthing serious. Brilliant shop, 10 out of 10.
Very friendly and knowledgeable service. Felt honest and not pushy.
Excellent bikes
Friendly staff