Customer Testimonials
The team at Trek Bicester were brilliant, they supported with a test ride, helped set up the bike when I picked it up, and throughout were knowledgeable and patient. The trek madone is a fantastic bike for the price.
Very helpful and well-informed personal attention.
All of the staff that I met and spoke to at Chelmsford were knowledgable, engaged and clearly cycling enthusiasts. Very friendly and engaged. I would be happy to recommend Cycles UK both as a bike supplier and for maintenance.
It was just easy, no fuss and seamless. The guys at the shop couldn't be more helpful.
Ciaran is a gentleman to deal with along side his colleague Stephen,
Very helpful and knowledgeable, highly recommended
Very helpful
The bike service is of very high quality. I trust them to do what is needed
Excellent choice of bikes
Staff were very knowledgable and helpful enabling me to select the right bike for my purpose and able to try bike out
Delivery was as arranged and spent a long time time going through all the bike functions making sure that I was satisfied before leaving
Quality parts fast service
I was looking into buying my first e-bike, the guys were very friendly and helpful with their knowledge of the bikes and when I bought one they kept me updated through the process. Great service I would highly recommend them.
Very friendly and helpful staff, good bike show room. Very positive atmosphere, highly recommended.
Honestly fair on what service is needed and future parts that may need replacing due to wear.
Professional and tailor made customer experience, 10/10.
Great advice, knowledge and service. Recommended.
Great service
Collect and return of bike.
Great customer service really knowledgeable about the bikes they are selling bought my son a new bike from Bicester and had my bike fully serviced. Staff are really great at what they do make you feel very welcoming.
I was looking to buy a Trek Flare RT rear light and decided to buy from Trek Bicycle Milton Keynes to give the LBS the business. These are good, reliable compact lights with a variety of modes and good battery life. The light was ready to collect within a couple of days. Always friendly service from the team at our Trek shop.
Very helpful service. Lots of information provided and swift reply to queries.
Fast, efficient service from very knowledgeable experienced staff
Efficient, Professional and Friendly 😁
The staff in the shop sort always have first rate information about the various products within the shop and will always offer sound advice
The customer service is fantastic, very knowledgeable and will listen to concerns. Also communication throughout was brilliant as was informed of works being carried out during my service
Really fast service, good advice!
Knowledgeable staff. Good communication.
Great knowledge and friendly service
Amazing from the start to the finish, purchased a Amflow PX and Shaun was answering my emails well after he should have been unlike other retailers who took days to answer if at all.
He agreed to meet up with me halfway to save me a trip into Manchester too, showed me all the tips and tricks etc on handover, I can't recommend them enough.
Got kit on time cheers
Amazing staff - so friendly and helpful. Really went above and beyond!