Customer Testimonials
Friendly and professional approach
Very quick professional service
Staff are extremely friendly, knowledgeable and service is great
Great service, very knowledgeable and helpful. Above all, super friendly and great to have a local bike expert going strong.
Great service and friendly staff . New location is very central to all the other shops in Tunbridge Wells 😁
Excellent service and advice from Dean and his team.
Good honest service very knowledgeable and helpful
Great service and nice people.
Excellent staff, knowledgeable on products, ordered shoes on Monday and got a call on Tuesday to say it was in store ready for pick up. Cannot fault the service I received.Many thanks
Always very professional, efficient friendly service, no sales pressure and very best of bikes, with frequent sales
Friendly and helpful service
Excellent team, knowledgeable and friendly always willing to advise and help. Also, an amazing selection of fantastic bikes and accessories.
Dan’s product knowledge and customer service
Lots of Spares & Apparall in stock, Murt & Staff Great knowledge base
Reliable, professional and authentically client-focus. Lorena
Very fast delivery , Wel paked 10/10
Excellent customer service, very friendly, helpful and knowledgeable staff and first class service/ repairs.
The guys know what they are doing and do it very efficiently.
My visit was simply because I had a puncture and happened to be opposite Trek in Poole. Despite it (obviously) being an unplanned job, they were happy to fix the puncture more or less there and then.
Excellent service, excellent bike and fast delivery.
All staff are friendly and welcoming and extremely helpful every time we visit. The. Product are always of good quality and reasonably priced.
Very quick service
Personal attention and appreciation to and for any purchase request
Great selection of quality bikes at competitive prices . Excellent personal customer service ,I was kept up to date from date of sale till doorstep delivery
Can’t recommend the guys at Cookson cycles enough and will not hesitate to use again
Great Comms great bike. Thanks
Expert advice is always available whether you’re buying products or services.
It’s the kind of help that you simply won’t get if you just search for the cheapest price online.
Extremely knowledgable and pleasant service.
Prompt dispatch exactly what I wanted
Alistair was very professional and knowledgeable.
Very satisfied with cycle service