Customer Testimonials
Took my Specialized Levo in for a fault diagnostic, they replaced the battery free of charge, even though it was out of Warranty.
Great service
Very helpful
Many thanks for the prompt delivery, and for supplying me with exactly what I was looking for, despite there being no photo on your website - a chainring for a Haibike Trekking 5. Helpful and friendly on the phone too. What more could I ask for?
Great Shop technicians know what they’re doing good service
Very good service; friendly, quick and knowledgeable. Reasonable price.
Can rely on Nevis Cycles to do work quickly and for a reasonable price. Have mended my bike numerous times now without any issues. John is always so accommodating and efficient and I’m very grateful to him for all his help!
The team at Bramhall were really helpful in dealing with my delivery query. Particular thanks to Laurie!
Helpful well informed advice for choosing a road bicycle sourcing the required size specifications and colour.
Complimentary “fitting” service with a few extras included.
The staff are very knowledgeable and friendly.
Really friendly and helpful staff
Attentive, good advice and great service
Great variety of products and excellent customer service! Staff very helpful and knowledgeable.
Always friendly and quick. Cannot fault the service.
Currently own a number of Trek bikes. Have purchase Trek Bikes for the over 25 years. Customer service and products have never failed.
Trek Bath Shop is to be recommended. Friendly and helpful, a positive retail experience with staff that make you feel more like a friend than a customer.
Expert advice, accommodating attitude to be flexible with my bike service. Thorough explanation of the issues. And a genuine caring attitude to cycling. Excellent
Always quick turn around, great knowledge and advice
I got excellent service and prompt replies. Any issues that I had were professionally dealt with.
Very friendy helpful professional staff
Good advice given from a depth of experience
Friendly and helpful advice about servicing, with detailed informaton on work carried out.
Local to me, always friendly and efficient.
Excellent customer service, always kept informed of progress/costs so I feel like there are no surprises.
Good service!
I've been cycling for over 50 years ,and I've been using Cycles UK since they were in Basildon , they've moved since then to Leigh on sea and I still use them ,even though I have other bike shops nearer,including one a five minute walk away. Good knowledgeable staff ,reliable mechanics.and a great atmosphere.
Very helpful. Good customer service.
Always received by friendly and helpful staff
Excellent service.
Very knowledgeable. I can trust you know exactly what to do, which is a big change from when I used to go to Halfords. Sometimes you email me too much though, it's quite a lot
Very good range of products and excellent service and advice
Very friendly and knowledgeable staff. I haven’t ridden my bike yet but hope it will be a very good product.
Only problem
Was the headset had come loose in transport and wasn’t tightened by the delivery driver , which took me some time to sort out at home