Customer Testimonials
everything was brilliant
Always a good selection of products everything you need to hand and very fast turnaround service 10/10
good friendly service. No pressure to buy.
Friendly, expert advice. I’ve been a customer for eleven years and a high standard (including sales, suggestions, help, checks, service) has been maintained throughout. Recent support from Paul just great.
Friendly reliable services from people who know what they are talking about
Fantastic service and sound blokes!
Thanks again!
Friendly and helpful advice and excellent service.
I loved the Friendliness of the staff and how fast the service was! They might not love me saying this but they were able to replace my bottom bracket in about 30 minutes despite me just stopping by with the bike.
Great customer service from the team staft to finish
Great service and support
Personalised, helpful and patient staff.
Couriered my bike to the local Trek store quickly and efficiently. Much appreciated.
Very friendly, helpful and knowledgeable about the products they sell.
Great product and very good service. Cheers
Very helpful staff, would definitely recommend
Knowlegde, quality and highly professional.
Rich was unbelievably helpful helping me select my new bike and upgrading some components on my old. A brilliant proper bike store. Thank you!
I liked the no-pressure approach to sales which allowed myself (a complete novice) and my partner, to make a really informed choice about which bike I really liked and would be best for me.
Range and diversity
Professional.
Well explained for a layman like myself.
Clear and concise plan of improvement
Jimmy was a lovely man to talk to and easy to get along with
Cheltenham Cycles are the best, obviously there is the issue of knowing your bike is in expert hands, but what really gives it the edge is the personal attention given to each customer
Fast delivery, packed very well. Highly recommended!!!
Specialist knowledge from the staff and helpful advice.
Always personable and responsive. Good products and reliable service.
24 years after I was first fitted by CycleFit, I'm still riding pain and niggle free. I doubt there's anyone else in the UK with as much experience of bike, shoe and cleat fitting as these folks have and it's extraordianry by modern standards that I'm still dealing with the same people after all these years. If I could give 11/10, I would!
Amazing staff - so friendly and helpful. Really went above and beyond!
The team at Trek Bicester were brilliant, they supported with a test ride, helped set up the bike when I picked it up, and throughout were knowledgeable and patient. The trek madone is a fantastic bike for the price.
Very helpful and well-informed personal attention.
All of the staff that I met and spoke to at Chelmsford were knowledgable, engaged and clearly cycling enthusiasts. Very friendly and engaged. I would be happy to recommend Cycles UK both as a bike supplier and for maintenance.
It was just easy, no fuss and seamless. The guys at the shop couldn't be more helpful.

Bernie was really helpful and got my new bike road ready straight away