Customer Testimonials
Kept updating with the faults and how to remedy and cost of parts for bike , quick repair and a phone call and email to say when it's ready along with the bill ,
Great knowledge and service
Fantastic bikes and fantastic customer service.
Excellent service, from the team
Knowledgeable and friendly staff
Great advice from Lucie and 2 other mechanics in the store whilst purchasing my first e-bike. I feel reassured having their support there if I need it. Thanks!
Excellent customer service and communication. Excellent value for money
Product I required was in stock and a good price, sociable atmosphere and welcoming shop.
Excellent prompt delivery service
Helpful, knowledgeable & friendly staff ar Bicester Trek with top products
You get sound advice
Amazing services - got it the next day. Really happy
Always friendly and helpful
Staff here are always friendly and helpful at Joe Daly Cycles. I just purchased a wahoo turbo trainer for Winter cycling to train for an adventure holiday next year. The team very kindly helped set it up for me, so I had minimal build to do at home. The trainer is great, slick, quiet, slim and fun to use. Everything i was looking for and a perfect fit for my small apartment. I am really happy with my purchase. Thanks for the recommendation!
Recently put bike in for a service. The young assistant front of house was so helpful and courteous. C
Bike completed and returned within 24 hours.
Great service
For my price point the trek marlin was the best specification and came with great reviews, the shop stuff were knowledgable and super helpful, will definitely buy trek again.
Nick Nolan
The staff are always incredibly helpful and friendly. Ive never had a bad experience in this shop.
Polite, attentive and very knowledgeable service.
Excellent all round.
Customer service is absolutely superb
Great customer service from very friendly and knowledgeable stuff. Can only recommend.
Great service, fab communication. Thank you!
Top class service on my well worn MTB. Recognised my budget on the few extras I bought too.
Fantastic service - very personable.
All quality
Very good customer service
Excellent service
Great service from Will and the team, explaining about the features of my son’s new bike, recognising we’re not that knowledgeable and adapting so we left knowing a lot more. Looking forward to Christmas Day and seeing him razzing round.
Great product. Great service and helpful members of staff
It just seems like a genuinely decent business. Very helpful staff who seem to understand the needs of customers

Friendly staff and a great service