UK

Customer Testimonials

Report a concern   October 6, 2025 — Rated 9 out of 10 by L.L. Primo Cycles
What do you like about our products and services?

I came to get my brakes fixed and it was done well and on the same day, which I really appreciated.
It would have been useful to get a rough idea of the price when I dropped my bike at the store, but it was busy at the time so it is understandable that there was no time to do a quick diagnostic. In the end, the work done corresponded to what I expected was needed.

Report a concern   October 6, 2025 — Rated 10 out of 10 by Chris Oakland Cycle Technology
What do you like about our products and services?

Always pleased with the services they provide, great staff

Report a concern   October 6, 2025 — Rated 10 out of 10 by P.S. Cycles UK Leigh-on-Sea
What do you like about our products and services?

Excellent knowledgeable and friendly service.

Report a concern   October 6, 2025 — Rated 10 out of 10 by Mike Beaton Bay Cycles
What do you like about our products and services?

Outstanding attention to detail when it comes to servicing bikes - always explained on what’s required etc.
Fantastic!

Report a concern   October 6, 2025 — Rated 10 out of 10 by Chris West Maison du Velo
What do you like about our products and services?

Michael booked my bike in and serviced it quicker than anticipated. When the bike came back to me, it seemed even better than new, and sparkling clean! A great service from a great team, with the best coffee in Reigate to boot. Not only that, but MDV has fostered a wonderful, welcoming and friendly local cycling community over many years. Great shop, great cafe, great people, great riding... what's not to like

Report a concern   October 6, 2025 — Rated 10 out of 10 by Jeremy Cox Wheelbase Lake District
What do you like about our products and services?

Bought a whyte 2 years ago took it home to devon,really good nice to deal with.
2 years later had a slight problem with cutting out,popped it up to kendal whilst on holiday and sorted the problem out with no problem at all within 4 days all under warranty.
Fantastic

Report a concern   October 5, 2025 — Rated 10 out of 10 by L.O.B. Clifden Bike Shop
What do you like about our products and services?

Fast, efficient & reliable.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Glyn Rose Wheelbase Lake District
What do you like about our products and services?

A speedy repair topped off with great advice and customer service.

Report a concern   October 5, 2025 — Rated 10 out of 10 by A.M. Head For The Hills
What do you like about our products and services?

The guys sorted my brakes in double quick time. But they also fixed a few other things as part of the brakes work.

Best bike shop I've ever used.

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.B. Cycle Centre Newcastle
What do you like about our products and services?

Good advice. Good stock of parts.
Excellent mechanics

Report a concern   October 5, 2025 — Rated 10 out of 10 by J.C. eBike Centre
What do you like about our products and services?

All good.

Report a concern   October 5, 2025 — Rated 10 out of 10 by R.G. Gary's Cycles
What do you like about our products and services?

Very efficient and friendly service.

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.S. Wheelbase Lake District
What do you like about our products and services?

Great range, really helpful staff, decent prices. Recommended!

Report a concern   October 5, 2025 — Rated 10 out of 10 by Bryan Parnell Beyond Bikes
What do you like about our products and services?

I have always received very good service from Beyond Bikes from friendly and expert staff, from buying my bike from them over 11 years ago to servicing or just buying equipment. I always recommend them when speaking to people about bikes.

Report a concern   October 5, 2025 — Rated 10 out of 10 by R.D. Joe Daly Cycles
What do you like about our products and services?

Great staff and the bikes were serviced perfectly

Report a concern   October 5, 2025 — Rated 10 out of 10 by Emma Lancefield Cycles UK Maidstone
What do you like about our products and services?

Friendly, knowledgeable staff. Lots of stock. My 1st visit to see them and was very impressed. I will definitely be returning again.

Report a concern   October 5, 2025 — Rated 10 out of 10 by S.G. Bikes of Inverness
What do you like about our products and services?

Knowledgable and friendly staff, fair pricing.

Report a concern   October 5, 2025 — Rated 10 out of 10 by C.R. Pedal Power Loughborough Ltd
What do you like about our products and services?

Excellent service, friendly and the work carried out to a high standard.

Report a concern   October 5, 2025 — Rated 10 out of 10 by C.L. eBike Centre
What do you like about our products and services?

Excellent service

Report a concern   October 5, 2025 — Rated 10 out of 10 by T.O.R. Penny Farthing Cycles
What do you like about our products and services?

Nice people working there, large range of bikes. Rang me when the cycle to work came through. Talked me through what was needed to work the lock, the pannier etc

Report a concern   October 5, 2025 — Rated 10 out of 10 by V.I. Trek Bicycle London Battersea
What do you like about our products and services?

Best in class ...

Report a concern   October 5, 2025 — Rated 10 out of 10 by E.W. OE Bikes
What do you like about our products and services?

Helpful staff

Report a concern   October 5, 2025 — Rated 10 out of 10 by Peter Smithson Rides on Air Cycles
What do you like about our products and services?

Quality bikes and great friendly service. Good knowledge.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Ross Mcgregor Cycles UK Maidstone
What do you like about our products and services?

Efficient, friendly and a very fair price. I telephoned the Maidstone store explaining that I had a flat tyre on my rear Brompton bike and within 30 minutes of my arriving it had been repaired. Great friendly customer service and being comparatively local I shall return.

Report a concern   October 5, 2025 — Rated 10 out of 10 by F.C. Trek Bicycle Edinburgh
What do you like about our products and services?

Had issues with gears on Trek Madone, bike was looked at straight away and sorted in 30 minutes. Staff happy to have a chat with you, even learned the origins of Madone and Domane names. Now that’s customer service at its best.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Richard Brady Richmond Cycles
What do you like about our products and services?

Great service

Report a concern   October 5, 2025 — Rated 10 out of 10 by Alan Wixey Mountain Mania Carterton
What do you like about our products and services?

Excellent service and very friendly

Report a concern   October 5, 2025 — Rated 10 out of 10 by L.A. Summit Cycles
What do you like about our products and services?

Very fast and well priced services with friendly staff!

Report a concern   October 5, 2025 — Rated 10 out of 10 by M.M. Ridgeway Cycles
What do you like about our products and services?

Great advice and service. No upsetting, just sensible recommendations.

Report a concern   October 5, 2025 — Rated 10 out of 10 by Kieran Elliott Summit Cycles
What do you like about our products and services?

I always feel in capable, pragmatic hands and trust the considered advice being given. Treatment options for a faulty rim were conveyed clearly and a new wheel built. Overall a very happy customer.


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