Customer Testimonials
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I always love going to Trek Bristol. The staff seem to really care about what the customer wants and you can tell they have a passion for all cycle sports. Jon Stone was particularly great - he was attentive, enthusiastic and very knowledgeable, which all filled me with confidence with my purchase. Highly recommend a visit to this shop!
I have been so well looked at Trek Poole , the staff have been wonderful , the shop amazing , I would just like to say a huge thank you to Alex and the staff really professional and just so approachable.
The staff at Roots cycles are professional, knowledgeable and very friendly. Your concerns or problems are taken seriously and quickly remedied. The shop has a terrific welcoming atmosphere and you are warmly greeted by staff. Although I have several options, Roots is the only bicycle shop for me.
The service is excellent and the products are of good quality.
Very helpful and I got regular updates regarding my delivery and tracking. Would definitely recommend
Great service and knowledge, as always
Very knowledgeable and helpful
excellent customer service and helpful advice from knowledgeable staff.
Excellent service
Friendly and efficient service from Cycle-Ops from start to finish. Very prompt turnaround for my bike service and repairs, and I was kept fully informed about costs and progress.
Great service, quality work, polite and friendly, good prices.
People working there really nice and helpful,highly recommend to visit the store!
The price was great, delivery was quick and communication from the shop was excellent. I’ll definitely use again.
Their knowledge on various cycle products and workmanship is very superior!
Very knowledgeable, helpful and honest help.
Very efficient and helpful!
Good choice of cycles and expert advice
I had a great experience with Beyond Bikes after my Shimano EP8 motor threw up an error code from sitting unused for a few weeks. They ran a proper diagnostic, clearly explained what was going on, and got things checked over without any fuss. Matt was particularly helpful, friendly, and easy to deal with, which made the whole process straightforward and reassuring. Solid, honest service from start to finish and I wouldn’t hesitate to use Beyond Bikes again.
Took my bike in & it was fixed straight away. Great customer service & friendly staff 5*
The whole process was simple , the staff were thorough and the bike was quickly processed through the workshop
Full of knowledge and help. Would recommend anytime.
Excellent service & friendly advice, this is the second new bike I’ve bought from Wheelbase. Back in 2017 I bought my Whyte full suspension bike and now I’ve joined the ‘E Bike’ gang and bought a new E Mountain bike again a Whyte full suspension
fast, friendly and good job
Friendly and informative when ordering and collecting my new bike.
Always helpful and knowledgeable staff. Well stocked shop. Nothing is too much trouble.
Always high quality
knowledge of bikes and products is second to none. Martin and team always give plenty of time to ask questions, try out bikes and go through the pros and cons of each bike and product so you can make an informed decision..... no hard sales in race right cycles
Fantastic workmanship again by CyclesUk . Legends

Sensible prices and good quality reliable couriers (Royal Mail or DPD)