Customer Testimonials
Friendly and efficient service. Reasonable prices. Knowledgeable.
Although we ended up not buying a bike from Wheelbase, that was only because they didn't have one in the size and colour option wanted. This was a great shame because Luke had spent quite a bit of time with us, discussing options,swapping pedals over for test rides around the car park, and searching online to try and source a bike from the distributer. We wouldn't hesitate to recommend the shop; bravo!
Great bike selection. The service from the team is very professional and is backed up by excellent knowledge of the bikes. The team understood my requirements and have a new bike which I am extremely happy with.
There is a good range of products and the staff are extremely friendly and helpful.
I purchased a Trek bike online, and it was delivered to the store, set up, and a free service offered after a few months of use.
Value for money, quick PP and a very varied online website
Excellent customer services, communication and support was amazing up to the festive holidays. The extra mile you guys went was really appreciated.
Excellent service from cycles uk - order over 1.5 years old but they never lost sight of getting the (V hard to get) parts and delivered. Item massively increased in price but not passed on to me as I paid when ordered. Exemplary.
So helpful and easy to deal with
Great help and advise!!
Staff are friendly, knowledgeable and helpful
Gary had been excellent. From the bike fit through to personalised recommendations, he has made cycling so much more enjoyable and comfortable for us. He is a reliable and friendly person who always goes the extra mile. Buying brand new higher spec bikes is a huge financial outlay so having confidence we’d made the right choice thanks to Gary’s expertise and help with any snagging, has made the investment worthwhile for us. Seamus and the workshop team have also supported us throughout with answering questions, providing advice and fixing any small issues along the way.
So friendly and helpful every time we use them.
Great price and very helpful and knowledgable staff
Always friendly and helpful and easy to book repairs
Excellent customer service, friendly, polite and knowledgeable. Plus they always get the job done quickly and effectively!
My new Cannondale arrived on time on January 2nd (my online request date) despite an advisor saying that the 5th was likely to be the earliest realistically so big thanks to Wheelbase!
Bike was extremely well packed so in perfect condition, was a heavily discounted bike too so much to like about ordering from Wheelbase.
What a great cycle shop that really takes an interest in each person's cycle experience and is incredibly helpful with great advice and support. I could not recommend Joe Daly Cycle's enough. You will be well looked after.
what an amazing service and turnaround!
the bike services are done to high standard
Great knowledge from staff. Good selection of products and superb service.
Good choice & knowledgeable, helpful, friendly staff.
Great staff very helpful, and quality ssessories for bikers
Prompt service and great communication about repairs and maintenance required on your bike.
Easy process for the cycle to work scheme
Fantastic price/value and quick delivery
Staff were very helpful
The staff are extremely helpful and knowledgeable. They supported me and helped me find the perfect bike for my needs.
Local, easy to visit
Not a big corporate
Friendly and knowledgeable
Generally a good range of most things
You had what I needed and a good price.
Excellent service all round: friendly, knowledgeable, very helpful staff. Wide range of brands, first-class workshop. More expensive than the internet – but far, far better!! As two long-term customers, we wouldn't go anywhere else.