Customer Testimonials
As always I have been going to the bike shop for years great customer service and excellent quality product and the team are awesome and go that extra bit to ensure the customer is totally satisfied 👊
Everything you require for cycling all reasonably priced. Items arrived quickly.
Quick service at reasonable prices.
Always a good range of quality bikes. Staff are really friendly and knowledgeable
Great range of bikes, extremely helpful and knowledgeable staff. Unlike many bike shops, Big Bear Bikes allow extended test rides on the actual bike you want - such a refreshing change! Was pleased with the whole experience from first visit to riding away on my new bike.
Helpful and informative on advice
With the service on my E MTB
Thank you
I had a lovely experience with Peddlers. They repaired my late father's bike that had been gifted to me when he passed. The service was faster than anticipated and I was really pleased with the work they did. I am now able to use my Dad's bike daily and it has brought me alot of comfort. Thank you. 😊
Always happy to listen and help sort out what ever issues you have with your bike
Good customer communication
Friendly and knowledgeable and always very helpful
Good friendly service
Great staff and very friendly and helpful
Comprehensive service which is executed professionally.
Very informative,friendly and patient staff. I dealt with Leo
Great customer service and knowledge.
Very friendly team who assisted me with all my requirements on my visit, notably as I am a novice cyclist and was looking for help and guidance.
Great speedy service for a puncture repair
Everything
Cooksons have some really great bikes and products. The team are friendly and helpful, and do a great job servicing and repairing the bikes. I’ve been going there for years now and wouldn’t go anywhere else.
Professional and friendly
The whole experience was excellent - I would like to mention Laurie who expertly sold the bike to us - he made everyone feel involved including our 15 year old son. This is a rare find, his knowledge and detail about the products on offer was very impressive.
Laurie is a credit to your operation and one of the best sales people I have come across.
Great shop, great equipment, great service
I would have no hesitation in recommending Roots. We went in on Wednesday & the bike i wanted wasn't in stock till June, Martin phoned the supplier & managed to get one which was delivered on Thursday.
He is very knowledgeable & will make sure your bike is set up correctly for you.
Excellent k owledgesble stsff
Steve and the guys in OE are very knowledgeable, professional and helpful. I was able to specify a detailed bike-build and they were able to bring it all together for me. Delighted with the new bike and with the service and value provided by OE.
Highly recommended.
Excellent service for years. I love that it's not a chain, and that staff there are knowledgeable and helpful
Knowledgeable staff,excellent customer experience and satisfaction for your cycling needs
Always willing to help, with matters big or small.
A true cycling centre of excellence.
Friendly and professional.
Great asset to the town of Marlow and beyond.
I have got a good experience cooperating with you company.
There works excellent people who know their business well. Sellers always ready to help and have good sense of humour.
I happy with my new purchase.
Thanks!
Great service
I like the fact you can ring up speak to an expert get what you want and get it the next day most of the time , keep doing what you do guys