UK

Customer Testimonials

Report a concern   September 27, 2025 — Rated 10 out of 10 by David Corney Ridgeway Cycles
What do you like about our products and services?

Sound advice from very experienced bike people who listened carefully to what I wanted. I have used this shop for years, as they have always offered very high levels of service, integrity and honesty. I have recommended Ridgeway cycles to many people, and will happily keep doing so.

Report a concern   September 27, 2025 — Rated 10 out of 10 by A.M. Bikes of Inverness
What do you like about our products and services?

Very friendly and efficient staff with great knowledge on bikes, have been using bikes of Inverness for a few years now, always get a first class service and would highly recommend to anyone

Report a concern   September 27, 2025 — Rated 10 out of 10 by R.F. Gary's Cycles
What do you like about our products and services?

The price on the bike I purchased was very attractive and I was happy to go with it but the service from all the staff I spoke too was exceptional. Highly recommended, thanks very much for the brilliant service.

Report a concern   September 27, 2025 — Rated 10 out of 10 by G.B. Trek Bicycle Bicester
What do you like about our products and services?

Great service went well above the normal service expected.very friendly very knowledgeable and informative.

Report a concern   September 27, 2025 — Rated 10 out of 10 by C.M. The Edge Cycleworks
What do you like about our products and services?

Always very helpful and informative.

Report a concern   September 27, 2025 — Rated 10 out of 10 by N.O. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Very friendly professional service

Report a concern   September 27, 2025 — Rated 10 out of 10 by G.B. Trek Bicycle London Battersea
What do you like about our products and services?

Great products, amazing quality and the service is always very nice

Report a concern   September 27, 2025 — Rated 10 out of 10 by K.B. Cycles UK Maidstone
What do you like about our products and services?

Great personal service

Report a concern   September 26, 2025 — Rated 10 out of 10 by Steve Mitchell Cycles UK Chelmsford
What do you like about our products and services?

Great customer service, happy to go the extra mile.

Report a concern   September 26, 2025 — Rated 10 out of 10 by G.T. Wheelbase Lake District
What do you like about our products and services?

Great process, went fast and bike was packaged and set up perfectly.

Would be nice if you added some form of confirmation on the web forms on your site just something automatic to confirm everything went through.

But that's such a little thing and other than that would recommend 100%

Report a concern   September 26, 2025 — Rated 10 out of 10 by Karen Baker Wheelbase Lake District
What do you like about our products and services?

Great online service, good range of bikes in stock, bike delivered quickly

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.H. eBike Centre
What do you like about our products and services?

Quick, friendly and put themselves out as I turned up late to pick my bike up.

Report a concern   September 26, 2025 — Rated 10 out of 10 by D.A. Cycles UK Maidstone
What do you like about our products and services?

Very helpful staff and very knowledgeable

Report a concern   September 26, 2025 — Rated 9 out of 10 by L.C. Roots Cycles Ltd
What do you like about our products and services?

Helpful friendly staff

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.S. Wheelbase Lake District
What do you like about our products and services?

Great service and quick delivery i had an issue with the front wheel spindle and a quick call to the customer service department and a replacement part was sent out
Would highly recommend them if you are after a new bike or kit

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.K. Wheelbase Lake District
What do you like about our products and services?

Very straightforward to order my bike utilising the Cycle to work scheme, after seeing it online. Wheelbase kept me updated at every stage through the process as this is the first time I have used the cycle to work scheme. Bike delivered, impeccable packaging and set up. Would recommend to anyone looking to purchase a bike online/over the phone website without being able to visit one of the stores.

Report a concern   September 26, 2025 — Rated 10 out of 10 by S.H. Wheelbase Lake District
What do you like about our products and services?

very efficient and friendly service staff

Report a concern   September 26, 2025 — Rated 10 out of 10 by A.I. Wheelbase Lake District
What do you like about our products and services?

Good people working there, happy to help 👍

Report a concern   September 26, 2025 — Rated 10 out of 10 by M.M. Wheelbase Lake District
What do you like about our products and services?

Great helmet, good price and fantastic delivery service.

Report a concern   September 26, 2025 — Rated 10 out of 10 by Russell Hall Cycles UK Chelmsford
What do you like about our products and services?

Knowledgeable Helpful staff

Report a concern   September 26, 2025 — Rated 10 out of 10 by Andrew Lockwood Beyond Bikes
What do you like about our products and services?

Choosing a helmet for my ten year old grandson, it was good to have expert advice on hand. All very professional, helpful and friendly.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.M. Saddle Safari
What do you like about our products and services?

Always great service. Very knowledgeable and friendly staff. Advice and overall service outstanding.

Report a concern   September 26, 2025 — Rated 9 out of 10 by B.F. Trek Bicycle Bracknell
What do you like about our products and services?

We have purchased Trek bikes before and they are quality, so I had no worries buying one of their latest e-bikes. The bike is fantastic.

Bracknell Trek have been very helpful and sorted everything out and kept me informed along the way. They also have been very flexible to accommodate the extras I wanted (even though I changed my mind a number of times). Highly recommended.

Report a concern   September 25, 2025 — Rated 10 out of 10 by S.C. Trek Bicycle Poole
What do you like about our products and services?

I am very grateful to Trek Bikes in Poole, and specifically to Mark who was extremely helpful to me in the recent purchase of my new Trek Marlin.
He and the Poole Trek Team were thoroughly professional in every way and I am delighted with my purchase.
I will certainly return to buy lights from their store as winter closes in.
Best wishes
First name removed

Report a concern   September 25, 2025 — Rated 10 out of 10 by L.B. Trek Bicycle Edinburgh
What do you like about our products and services?

Great service

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.D. Trek Bicycle Bath
What do you like about our products and services?

Almost immediately despatch of the item.

Report a concern   September 25, 2025 — Rated 10 out of 10 by H.C. Mountain Mania Carterton
What do you like about our products and services?

great service and helpful staff

Report a concern   September 25, 2025 — Rated 10 out of 10 by Dafydd Owen Summit Cycles
What do you like about our products and services?

Sound advice, good value.

Report a concern   September 25, 2025 — Rated 10 out of 10 by D.E. The Cycle Centre
What do you like about our products and services?

Customer service of the highest quality.

Report a concern   September 25, 2025 — Rated 10 out of 10 by G.D.B. Veloline
What do you like about our products and services?

Service and people!


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