Customer Testimonials
Excellent advice and very professional. Listened ti my requirements.
Mark at the Poole branch was very knowledgeable about the bike range and very patient with all our questions. The entire process from ordering to picking up the bike was seamless
I needed a quality brake bleed kit, my eBay kit was useless. I called into Larkfield Cycles and was offered several options and the team researched my SRAM fitment problem and gave me the best kit The team in the store were very helpful and I left with the correct kit and type of brake fluid for my bike's system.
Personal, friendly and knowlegable
Impressive!
Friendly service and well priced products.
Only used you for servicing and repairs recently, always a superb service. Friendly and reasonable. The bike feels great after you've fettled it.
Can't say much about the shop from a purchasing perspective, hopefully that'll change soon.
Excellent service as usual. My very old Brompton is not the sort of bike you prefer to deal with, I am sure, but you always look after it with patience and skill which is much appreciated and I unhesitatingly would recommend you.
Quick and a great price.
No over selling and happy to talk about options.
Great service!
Excellent team of mechanics!
Ciat was excellent. I bought a new wheelset, I got great advice and Ciat expertly answered all my questions. I got the bike and was delighted with the new wheels. It was my first team purchasing in this shop and I would recommend it to others and I will definitely be back again.
I recently purchased an electric bike at the Canterbury site of Cycles UK. So far, I am extremely pleased with the bike, a Whyte Rheo. I received superb service from Lola who really seemed to understand my needs. Thanks Lola for above and beyond service!
Very friendly & knowledgeable team-very helpful on my recent bike service
Technically excellent
Friendly
Service excellent
Friendly team and professional service.
Great friendly staff and cycle repair was done on same day.
Good customer service they treat you well and explain stuff to you if you have any questions
Efficient and helpful :)
Excellent servicr
Good service at the repair shop and have been a customer for a few years now.
Had a silver service completed on my bike, identified some issues on my brakes and kept me informed. Good communication throughout and very happy with the way my bikes running.
Good range of bikes. Very helpful, friendly staff, who gave good advice on choosing the right bike. And, when I bought mine, the best prices in Dublin.
A great selection of top bikes for all levels.
The Big Bear staff couldn’t be more helpful. All experienced cyclists themselves
Excellent service, couldn’t fault them
Great customer service, knowledgeable impartial advice, great vibes.
Highly professional and friendly service from Mike Vaughan Cycles. Bought my very first bike here in 2008 and been a customer ever since - nothing short of excellent.
Thank you
Michael
Fitted a bike service in at short notice, very knowledgeable and friendly service.
Great bike shop, great people.
Reasonable range

It’s so easy to buy off the internet , but sometimes you want the personal touch to explain why the bike is right for you and how it will achieve what you want it to do.Simon explained all of this after asking what my requirements where.