Customer Testimonials
Amazing range of products to choose from and the team were nothing but helpful!
Friendly and ready to go the extra mile through the whole bike buying process. Recommend!
I loved how knowledgeable and passionate, Adam was. He spent well over 90mins with me talking through the bike, my riding style and what I was looking for. Brilliant customer service.
You offer a comprehensive selection of bikes, your staff are knowledgable and you provide a good level of service and maintenance.
Very helpful and informative staff . Really nice guys
Excellent everything. Customer Service, repairs and knowledge is of the highest standard. Advice and guidance for all things for my bike, going over and above. Repairs apprentice Tom was outstanding and as always Yas delivers tip top, so I ride confidently knowing my bike is safe and roadworthy!
Great service and resource for information on the trails and riding generally
Great speedy service to get me rolling again, polite and friendly staff that are always willing to help out. I’ll be recommending to everyone
No question is ever to big or small for the team at Cooksons to deal with. We had a quite unique spec for the bike we wanted, which meant some extras being ordered and fitted. It was no bother for the staff.
Trek Bristol and the Trek warranty department replaced by Domane frame with a new frame and transplanted all the parts. The mudguard eyelets on the rear triangle were spinning in the frame. Excellent, prompt and expert service.
Very helpful, knowledgeable and friendly staff.
Top quality service as always
Lovely gentlemen working there - all so helpful and went above and beyond to make sure I could collect my new bike as soon as possible.
Great friendly service. Very helpful.
Very knowledge and friendly
Excellent service and products
Excellent sales experience and service by Rick and the Cookson technicians. Very happy with my purchase and the advise given.
Thanks
Matthias
Professional and reliable service and trusted to look after my bike as if it were their own. I appreciate the honest advice and information provided regardless of my knowledge or experience of cycling.
Snapped chain and the team sorted me out within the hour despite being peak season. Great service
Fantastic job by Evo Cycles, brought my bike through the green commute initiative and Evo were exceptional. Made sure my bike was safety checked before collection and provided all the information I needed as a new e-bike owner on collection.
Fantastic team a credit to independent bike shop community.
Thank you to the team.
Excellent all round. The service was efficient and friendly; the hire bikes were of very good quality; the price was reasonable; the parking was convenient; and the location and mountain biking courses were first rate. An absolutely brilliant day out.
Friendly staff and excellent customer service
I put my bike in for to check gears and brakes and within 2 hours was ready to collect
I haven't bought a bike for a long time and was very well looked after by the staff, having a fit for the saddle height and instructions on essential bike maintenance.
Poppy serviced my Sons bike and took the time to explain exactly what work had been carried out and what future work would need doing.
As always, excellent service, just a really nice team who have never let me down.
I will not use anyone else now.
I had to have a warranty job done on my bike last week. Mike did a brilliant job on what I thought was a tricky repair. Not only that his communication and ability to cement a relationship were superb. I'm already telling everyone I know how pleased I am.
Summit were really helpful in finding me my first eMTB (at the age of 66!).
Initially I hired an XL (I’m 6’6”) Trek Rail+ 5 at their bike hire centre at Coed y Brenin. Jim the manager there was really knowledgeable, helpful and patient with no pressure to buy.
I opted to buy the bike from Summit’s shop in Aberystwyth as closer to my home. The bike was set up exactly for my height and weight etc. and was ready for collection with my additions when promised. Gaz at Aberystwyth was particularly helpful and knowledgeable.
I can thoroughly recommend Summit for both bike hire in Coed y Brenin (where they have4 a good range of eMTBs from XL to S, Trek and Specialised) and bike sales where they have a large, well-stocked shop in Aberystwyth, both locations with friendly, knowledgeable staff.
Oh and finally, the trails at Coed y Brenin are awesome.
Super friendly and knowledgeable local bike shop, excellent service as usual
Friendly helpful staff
Excellent handover from Vince, great shop and well stocked