Customer Testimonials
The customer service is amazing and everyone is very knowledgeable!
Staff very knowledgeable and helpful
Bike shorts for my son. I received attentive service from a knowledgeable employee.
Recovering from a neuromuscular event, Josh took an inordinate amount of time readjusting my Trek bicycle for optimal safety and comfort. He was methodical and used his engineering reasoning to optimize the ride based on my personal characteristics. Such a connection will keep me returning to the Trek store in Greenville, SC.
This was our first time visiting this absolutely amazing store! We knew what we were looking for generally, but the staff was amazing in finding the perfect fit. Their warranties are outstanding. They are all so friendly and fun! Best experience ever and highly recommend!
Thank you to all our Trek friends!!
Fast and reliable services. They are thorough with bike maintenance and provide apt consultation and services
Great Knowledge and Customer Service
Bradley was patient and very thorough in finding the perfect bikes for my family and I.
All I can say is our experience was amazing. I had came in to the shop about a week or so ago curious about possibly getting two pedal assist bicycles. Jan was super helpful. We came in today to finally pull the trigger. Granted we walked in at 4:30 they close at 5. I’m a restaurant owner of a very successful restaurant and customer service is key in every aspect of business. The staff was hands down amazing showing us all the different options when the question arose on how to get the bicycles back to the house. They said it would be no problem at all. They would bring them over and which they spent time helping us connect our bikes through our phone and sound was one of the most amazing experiences. I would highly recommend this place.
The staff were knowledgeable and very helpful with my bike repair. I would trust them with my service needs in the future.
Ryan was great and we truly felt like we made the right choice in bike and service
Friendly reliable service
Thank you
Friendly, knowledgeable, stand behind their products.
Always knowledgeable with their product and have great customer support. The quality of their products are also great. The warranty on their rims is also exceptional.
Very professional and good customer service
Chris and team are always incredibly helpful.
I received friendly and knowledgeable service. Everyone was so patient and supportive. They took really great care of me. They helped me make the right choices so I won’t regret anything later. I’d recommend the Trek store to anyone, hands down. I can’t wait to visit them again.
Everyone is very helpful.
Quality products, great price. The team is very knowledgeable and helped making my decisions easy. I was given lots of options and they answered all my question . They even educated me on maintenance and care of my bike. Totally awesome store and crew
Great people, great service! 11/10.
Great products and staff! The guys are super helpful and got me up and running within minutes of me bringing my bike in.
Outstanding customer service! Very knowledgeable staff, great products, really supportive of the community and new riders.
Michael, Steve, Paul, Amy and the rest of the team at the Greenville South Carolina Trek store are awesome.
Every person there does everything they can to provide premier customer service while offering quality products.
I highly recommend the Trek Store of Greenville to anyone needing a new bike, accessories, clothing, or Services.
This is my go to place for repairs and tune-ups. The service techs do excellent work and will not try to upsell you on something you do not need.
The sales people were friendly and knowledgeable and authentic.
Kevin is always great.
I couldn't not have been treated better. The guys were very patient and helpful, not to mention knowledgeable about which bike and accessories were right for me. Great experience!
I appreciated how I was treated and welcomed
Every team member I interacted with, including Lee was extremely nice and helpful.
They were also quick with completing my tire change and load my bike in my car.
Thank you guys!
👏👏👏💖💖💖
Sylvia
Friendly, knowledgeable, prompt service.