Customer Testimonials
Great service. Knowledgeable staff.
Very helpful and knowledgeable service.
Love the personal attention and the precision in fitting the bike to me. Being new to road biking I had a lot of questions and concerns, but never felt pressured to buy. So far I love my new bike.
Great service ordered parts and had it shipped to my house very knowledgeable
Customer service and communication while repairing and upgrading my Electra Straight 8 was phenomenal. My custom Electras are special and somewhat rare so I really wanted things done correctly. Each step of the process they took great care and made thoughtful suggestions. Very much appreciated.
Staff were very helpful at each step of our bike purchase. Very responsive and well organized when ordering parts that were not in the store inventory.
They did more than an outstanding job tuning up my two bicycles.
Great customer service
The customer service was amazing!!!
Steven at the Chattanooga TREK store is absolute gold! He’s genuinely happy to be there and loves helping his customers. My 6 year old son was greeted with a big smile as we surprised him with a new bike and shared his excitement with my son. Always a great experience!
Fast, reliable, knowledgeable
Personal attention, detailed explanations, patience, knowledge, experience
Customer service and advice are great.
Friendly staff.
Friendly knowledgeable staff
Friendly, responsive and do great work for a fair price.
Quality
Bradley is great
Excellent customer service
Always quality products at a fair price! Plus, great customer service every time! This trip to Trek I bought a new stem of my MTB and the tech put it on immediately at no charge!
The guys working were super friendly and helpful. We were expecting to have to leave the bike, but they were able to fix it while we waited. Awesome customer service!
great and knowledgeable staff
Had most of what I was looking for in stock with fair pricing, I like supporting my LBS. The gentleman working was engaging and had a great attitude. Cycling as a sport and a hobby is not booming these days so the attitude of the people is so incredibly important. You create a welcoming, encouraging, atmosphere for newcomers. Great job!
My bike rides so much better after service this week! Trek does a great job, and is very customer oriented.
Great communication, friendly and expert service.
The team was friendly, professional, and got everything taken care of quickly. They also gave helpful advice on what to keep an eye on moving forward. I’ll definitely be back and recommend them to others.
Atlanta Cycling is the best. I usually go to the shop on Hwy. 9, near Windward. I’ve been going there for years. Chris and Vince always on task and take care of customers immediately. In fact, I’m gonna need a new bike soon, and that’s where I’ll go to get it.
Frank P.
Friendly, knowledgeable team members
Both the products and the people who stand behind them are superior.
Good service from Matt.