Customer Testimonials
Good products. Knowledge. friendly employees.
I love the Trek store on the North Shore. The staff is the best, they are helpful, knowledgeable and kind!
Super friendly and knowledgeable staff. I highly recommend the Trek Store of Greenville.
Great service and excellent results.
Visited for my son's bike tire/tube repair. Fixed it in no time within 20 mins of arrival. Very friendly, honest and accommodative while being knowledgable. I would visit again these problem solvers again, anytime my son is complaints about his bike's performance.
Came in with an issue with my rear derailleur. Was diagnosed and fixed on the spot. Major problem for me , minor adjustment for Justin. No charge! I will continue to bring all my business to this Trek Store
Most welcome feeling from the very moment I walked through the door. Courtesy, acknowledgement, willingness to assist in any matter, yes all the above. Family oriented atmosphere. Love it!
friendly and excellent service
Very helpful and informative staff. Helped me with a small issue so I could ride same day. I called and checked before I came in, and Alex got me in and out in 30 minutes.
Friendly staff and being able to ride a bike around the store.
Great shop and great guys. Needed a last minute repair the day we were leaving town. Staff went above and beyond to get me on the trail.
If you need a new bike or your bike to be serviced, this is the place to go. The Staff is wonderful and they go the extra mile to make sure everything is done properly. Love this Bike Shop.!
Justin handled my issue quickly, accurately, and professionally. Great service.
I had a bike that was delivered to me, and I did not have the foggiest as to how to put it together. Chris and Steve were very helpful. Chris came over to the apartment across the street and assembled it enough to bring it to the store so that they could complete the assembly and tune the bike up for me. It was ready in less than a day! Fantastic service, and fantastic people.
friendly expertise and support, top-notch products
Everyone and my experience was amazing
I had bought a bike from there about 2 years ago for my daughter. I had issue with bottom bracket with not many miles at all on it. They took care of me and replaced the part and did not charge me labor. Very pleased thank you
Great service and location, albeit traffic makes entry a little tricky entering the parking area. They a great job accommodating my needs on a Friday afternoon, one of their busiest times. These guys know their stuff and are Trek enthusiasts inside and out.
Consistent customer service from sales to repairs.
I had a wonderful in store experience- Alston was extremely helpful in matching me with the perfect bike for my needs, answering all my questions, and making adjustments so it was ready to go the same day.
Friendly, professional and very reasonably priced for my Aventon bike repair. Will definitely be my go to for any future services or bike purchases!
Kevin was great!!
Staff is attentive and good at their jobs. No snobby bike folks, just great customer service!
Always helpful. Steven has been great as I’ve been doing routine maintenance and buying parts.
Stephen and all the guys are awesome!
Very professional and patient with the customers. Don’t feel like you are rushed.
Service was excellent.
Great service attitude
Thank you for replacing the leaking tube in my tire while I waited. I was in and out in no more than 15 or 20 minutes. Much appreciated!
;P