Customer Testimonials
Knowledgeable staff, no pressure, let me ask all questions I had!
Great staff and service!
Quality products and knowledgeable staff.
Staff couldn’t have been more professional, courteous, helpful, and caring during our bike rack failure that resulted in replacing the lost mountain bike with a super sweet Marlin 4…love the color!, replaced the tires on the hybrid, and of course replaced and installed a new bike rack in a timely manner while on the start of our 2-week vacation. No hope for the destroyed Domane, which is being replaced in our home state, but from tears to smiles and some sweet riding in and around the beautiful Smoky Mountains. Many thanks!
Great with communication; as the bike I requested was on back order. Were extremely helpful and walked me through everything about the bike. Honestly was a great experience and if you are looking for a bike shop; Atlanta Cycling should be your spot.
Mary was great to work with and went above and beyond to contact Trek on our behalf. She was able to get us a discount on the purchase of our 3rd bike through Atlanta Cycling. We are grateful to have such a professional group of specialists caring for our bikes.
Quick, good service that is affordable and friendly, knowledgeable staff.
Amazing turn around time and awesome team to work with. Got my bike built up in time for a beach vacation and was in perfect condition.
Kevin did a great job on rear wheel spoke re tension. Set an appointment and they honored it with quick turn. Thanks guys!
You had the product that I needed and installed it promptly for me. Excellent service!
Responsive, professional service and feedback
Fantastic service!
Great service!
The sales associate and the technician were polite and professional. The technician did top quality work and communicated well. I'll be back!
Friendliest, and most competent bike shop ever!
Good customer sevice, and product options
Mr. Gulley can do everything!
Friendly, quick service at a good price.
Very nice guys and they fixed my very flat bike tire. It's hard to ask for more than that 8).
The store had exactly what I needed and the salesman was very helpful.
Despite difficulty teoubleshooting a full power failure, the Service Team stuck with it, solved the mystery, and I finally have my bike back.
Great 🚲. 👍
First time to go there, bought chain for my 26yo Cannondale. Good selection of parts and tools, friendly and knowledgeable staff. Will recommend Spartanburg Trek store to others.
Solid and reliable products— courteous service
Personal attention and shared experiences
Speedy and great product availability!
Very helpful staff!
Absolutely the best customer service!! Extremely knowledgeable.
Very friendly. And when we walked in on our way to a ride, we were served immediately, and the problem with our bike was solved quickly and efficiently. Great customer service.
The staff at Trek are very professional and quite knowledgeable. They are also very helpful and courteous.