Customer Testimonials
Mike was awesome in helping me with finding my perfect bike
Fast and expert service, good communication, friendly interactions.
Atlanta Cycling Duluth sweats the little stuff. Alston in Sales is there with a smile holding the door open for me and my bike. Arnaldo in service takes the time to walk me thru his observations and recommendations. Eric the store manager is juggling customers but still manages to call out a greeting. It's a simple recipe; friendly, knowledgeable staff keep me coming back.
Extremely knowledgeable, informative staff. Experts that listen to your needs and wants based on what and how I’ve been riding through all my years and then they make recommendations.
No pressure just excellent all around.
Friendly, knowledgeable, and courteous staff
Great customer service. I get my bike adjusted frequently and they always do a great job at no cost. The associates are nice and take the time to explain what is going on with the bike. They help you out if you're not knowledgeable and give recommendations.
The tech was super friendly, helpful and fast!
Michael is very informative and helped make one of the best purchases of my life!
Great service and friendly ataff
I'm about to start bike commuting to work. All of the staff were extremely helpful in giving me pointers, tips, and offering up ways to make the commute closer to stress free. I met the chief mechanic, a manager that gave me the history of my ebike company and has commuted via bike himself (can't beat first hand experience!... Thanks Amos!) I'll definitely be back for my future needs.
Good level of inventory and staff interested in interacting with customers.
Bought our 4th bike from here this week.
Sales guys were great as always. Mortiz was awesome!
Your employee in service, I believe his name is Eddie was excellent. He clearly cared about what he was doing and worked to make sure the bike was fully serviced. Without my requesting it he found a warranty issue and I received a new crank at no cost due to his efforts.
It was a nice change, compared to what I normally experience in life, to work with a person who took the time to make sure everything was properly handled.
Always have a great inventory and quick service turn around
Expert knowledge and wonderful service. Perfect combination for a successful bike purchase.
10 out of 10 as always. I have been a customer since 2014 and bought several bikes from them. Always pleasant and always do a great job.
Professional, fast and good service
Every time I've been, an employee opens the door and greets me almost before I'm in the store. They are very attentive and listen to your needs. Always satisfied when I leave.
Tech knows his stuff. Bike is back to working like new again. Cost was reasonable too
Polite and friendly. technician very informative.
As always the service was great.
Amazing experience and great service from the whole team!
We have been using Roswell Bikes for the past 3-4 years, and everyone I have worked with is great, both sales and service. As my son has progressed with mountain biking, consequently, so has my number of visits to the bike shop. The service team has been great at building our knowledge and providing realistic recommendations each time we are repairing or upgrading our bikes. Roswell Bikes is a 10/10 in my book and recommend it to anyone looking for a local bike shop that cares about their customers.
Great selection of quality products and friendly help!
The crew is very professional and friendly
Mary and Clay were very helpful and the experience of trying out our e-bikes and making our purchase was enjoyable and painless.
Good selection and knowledgeable and helpful staff.
The staff is helpful, friendly and courteous.
The only thing I don't like about the store is it's hard to get to.
Amazing shop all the employees here are great Ramon got me set up on a custom ti Chandi megawatt and Kevin their mechanic got it put together and dialed in. Weather you want an entry level bike or go crazy like me they treat you all the same with first class
Super friendly and very helpful.