Customer Testimonials
Knowledgeable team that got me on the perfect bike. I went to the Roswell store to see a different bike that they had in stock. After working with them they suggested I try a few others and led me to my ultimate choice. The bike they recommended was much less expensive and I am extremely happy.
The service was friendly, informative and efficient.
Great service on my emonda bike. Quick turnaround and exactly what I needed.
I was visiting the Chattanooga area for several days and brought my Trek Emonda along to get a taste of the hills here. Mountain Rd in Soddy Daisy certainly didn't disappoint on Friday or Saturday, other than a noisy bottom bracket when I had to get out of the saddle on some of the steeper sections. I decided to ride the 30 miles to Trek Store Chattanooga on Monday morning to see if the service department could take a look at it, or better yet, get me back on the bike before the end of the day. Mattie and Dave (if memory serves me correctly), did everything they could to figure out what was going on. Sadly, it turns out that it is likely a mechanical flaw in the BB and I will have to have my local bike shop in Florida submit the warrantied part once I get home. Thanks a million for trying, guys! See you the next time I visit - or move here for some more super climbing.
Outstanding team at the Roswell location. Very helpful, friendly and understanding. Fair pricing on service and great support of a multi-bike customer.
Mechanics go out of their way to actually solve problems without necessarily only looking at their margins. Excellent service.
Matt and team are always kind and are sure to take care of all needs
Always a classy business. Professionals that can find the right bike and the right quick mechanic for a problem.
Always great and professional!
Everyone that works there is extremely knowledgeable and helpful. One of the best bike stores I’ve ever been to.
Great customer service all around. I wouldn't consider going anywhere else.
Friendly and knowledgeable staff. great selection.
They are excellent.
Always courteous, professional service. Simply, the benchmark of what a bike shop should be. I know, I was an investor in bike shops in years past.
Great service. They ordered the specific tires I requested very quickly and had my bike serviced quickly. Great communication on status as well.
Great service.
From the moment I walked through the door (which was opened for me!), this was an absolutely amazing experience. Matt was AMAZING! He took so much time helping me get fitted, explaining the different tiers of bikes, and answering all of my newbie questions with such wit and patience.
I walked out with a bike and rode this morning feeling more equipped and confident than ever. If you’re new to cycling and looking for a place where you can ask questions, learn, and feel completely comfortable, I highly recommend Atlanta Cycling.
I worked with Matt the most, but every staff member I interacted with was incredibly kind, and the energy in the store is fantastic. You can tell they genuinely love what they do and want to help people find the right fit.
Thank you again for such a wonderful experience!
We dealt with Jeremy and he was very helpful, knowledgeable and friendly. The other staff we talked to were also very friendly. No pressure atmosphere. Thanks guys!
Great service and communication regarding servicing my bike
Great service. Friendly and fair procong
Experienced staff and knowledgeable. A bike I ordered was the incorrect size, and immediately upon searching my order it was said what I truly needed. Even still, I tried a size larger based on recommendations for handlebar comfort.
I am impressed with my bicycle, and will certainly return for any services or future bicycles.
Appreciate the quick attention that I received upon entering the store and the prompt help to get me back in the road. The bike mechanic that helped me was very helpful and friendly (sorry I forgot his name :-().
Skyler was extremely helpful and went above and beyond to help give me feedback, advice and updates on my bike. Will definitely be coming back next time I need to service my bike
The people who work there.
Very friendly and knowledgeable staff. Helped answer all my questions and even pulled a bike to give me a demo of a procedure I needed to do. Thanks!!
Staff is very helpful - Steve did a great job educating me about road tubeless.
Atlanta Cycling at Ansley is the best. Very knowledgeable and trustworthy, and the only folks I’d trust with my bike!
Friendly, and quick service (and good variety of products).
Great place great customer service Matt and his staff are the best
I visited the shop for the first time to have my son's bicycle checked and have a flat tire and the gears repaired. Since it was my first visit, I was a bit anxious, not knowing what to expect regarding the repair costs. However, the moment I stepped through the door, a mechanic named Windsor greeted me so kindly that I immediately felt at ease. I was also surprised to find that the final bill was much lower than I had imagined. It was a truly wonderful bike shop, and I look forward to recommending it to my friends.
Thank you very much!!!!