Customer Testimonials
Professional courteous staff.
I mainly go to Trek for shop service, because it’s the best shop in town. Service is fast and friendly, and keeps my bikes running smoothly.
Nice staff. Good experience.
Samantha was absolutely amazing and such a huge help. She was so patient with all my questions and extremely knowledgeable!!
Great bikes, friendly and knowledgable staff, and excellent personalized service. Bradley was especially helpful in helping me select the right bike for my size/needs and then fitting the bike to me. Great overall experience.
Personalized service from Bradley & one other, helped me get what I needed. Patiently let me test ride as many times as I needed to make a good decision.
Every aspect. Professionals sales not trying to over sell you. Then you back it up with top notch service
Thank you I'll be in touch re: Bicycle repair.
Great service.
It was my first time visiting to get a new tire. Very helpful and knowledgeable staff. Quick and easy, I will definitely be back for any repairs I might need, or to up grade my bike. They have quite the selection.
The service is top notch. My daughter is new to the area and Todd and team made sure that my daughter was happy with her new bike. They also helped her pick out essential accessories such as the security lock and lights. I highly recommend this store for both bikes and service.
My bike came back from its tune up and repairs looking amazing.
Products and brands offered, knowledgable staff, great ambiance.
Trek is always great. Very knowledgeable
You guys take care of me quick with great communication. I couldn't be happier.
Matt was awesome, he worked with me and made sure I got the bike for me. I’m a newbie and he made the buying process smooth and comfortable. The other staff members were welcoming and very friendly. I’ll probably do all my future shopping at this establishment.
Good selection of accessories, only slightly marked up vs Amazon, but having friendly expert service for installation & repairs makes it a no-brainer.
Bike mechanic was very helpful and was happy to answer questions.
Very friendly and customer service oriented.
Chris is fantastic and always helps me find the right gear for my bike.
I was able to call and speak to someone at the store and ask questions about a bike. Bradley found the bike I was looking for and pulled it for me since I was driving up from about 40 min away. They were able to check my fit and let me do a test ride to make sure things were good. Bradley answered all my questions, set me up with the accessories I needed and got those installed on the bike. I’d been at two other shops over the last week and this was my best experience. I already recommended this shop to my brother who is a MTB rider. Thanks for the great value and service!
Service is always top notch - the employees are active cyclists, love the sport, and they want their customers to enjoy it too!
Great service and parts availability
I really like the service department. Steve know what he is doing and listen to concerns. I will continue letting them service my bike as long as he is there.
Wonderful Front desk person and extremely experienced and professional service team. I am glad I found the go to place for my bicycle service and add-ons. Highly recommend.
Great service with knowledgeable and friendly staff
Josh was very helpful. He listened to what I wanted out of a bike and took into consideration my budget. He never made me feel stupid for asking some basic, simple questions. He showed me a variety of options and steered me away from others that wouldn’t suit me. Once I decided on a bike, he took extra time to help with some accessories like a helmet, gloves and basic starter tools. Josh was awesome! The store overall had a lot to look at and all employees appeared to actually like what they do. I will always go back for all my bike needs.
Quick fix
Love this place!!!! Great service, great staff, and very helpful!!!!
I like the lifetime maintenance. staff is always super friendly and helpful. doesn't make me feel dumb as I don't know anything about bike maintenance and can struggle with the simplest things like installing a kick stand.