Customer Testimonials
People, service, knowledge GREAT.
Chris has excellent customer service and helps in a lot of the community events. Makes you feel good to support local
Excellent transaction.
I like the Trek store because there is always a variety of products and the staff is not only knowledgeable about the products but takes the time to show customers how to properly operate each item.
EVERYTHING!! Friendly family atmosphere with tons of information and help thrown in!!!
Bill Vann very helpful, knowledgeable in my Soltera 2.5 purchase. I called in about possible issue with display cable having a bad connection; they were aware that this is not uncommon and offered a solution.
Always very helpful, friendly, and knowledgeable!
Great post purchase support, and a Great team there in Chattanooga!
I've brought my mountain bike here for repairs, and they've been fair and have managed them in a timely manner. Personable employees to boot.
Great customer service. The technicians listen to you and take your concerns into account to make sure you’re satisfied when you leave.
very friendly and helpful staff. will keep coming back.
Great service. I am a bike novice and they got me set up with a great bike for my needs. Not pushy at all with the sale and very knowledgeable.
Quality hardware, Quality people
Friendly, helpful and knowledgeable staff
Josh was courteous and professional. He did a great job with tuning up my Marlin 5 and fixing a problem with my hangar. He also made adjustments to my son’s bike as well. I had a great experience!
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I have been loyal customers of the Greenville, SC store since 2016. The place is more than a store and repair facility. It is a promoter of friendship's and integral part of the community. Their service is great and they are quick to respond to your needs. If you are looking for a bike or need service I would look no further.
This Trek store is so helpful and they frequently exceed my expectations. I keep coming back. I have purchased a bike from them before and take my other bikes in for service/repair.
Friendly people — willing to help.
Friendly, knowledgeable staff and a terrific variety of accessories.
Professionally, kindly customer service and products are highly recommended. Are the best.
Neighborhood bike shop. Makes you feel like family. And service is over the top outstanding
I purchased my Gravel Checkpoint at ATL Cycle. Recent major overhaul by Luke and Josh at Duluth location. Great bikes, great service, great people, great expertise.
Peter Bennie jr.
Major USAF (ret)
My experience with this store was great! Very professional and kind staff
Service was done exactly when quoted time arrived
I was very appreciative of the good advice I had from Graham in your Chattanooga store regarding my hunt for an appropriate road bike (I have had a Gary Fisher mountain bike for nearly 20 years). He recommended the Trek FX Sport 4 & when the new red color wasn’t available in the store, he ordered it & kept it until I could return from Florida & pick it up. I am very happy with the bike. Graham also recommended which Wahoo GPS he thought I would like & the Trek front & rear light set. All the people in your Chattanooga store are very helpful & nice & it was a pleasure to deal with Graham.
Friendly and prompt service
Great products and great service.
They are friendly and there to serve