Customer Testimonials
Super friendly, helpful, and patient.
Excellent and timely service.
The mechanics have a great attitude and don't seem overworked like some bike shops.
C
Atlanta cycling offers high quality bicycle products. It is always a pleasure to seeing Amos' smiling face when I come into the shop. The staff at the Duluth Cycling location are always professional, have great customer service and are great with keeping my bikes in top notch condition.
Stephen and Brooks are super helpful, kind and get you back on the road quick!! Thank you for always putting your heart into your work!
Great service, knowledgeable and helpful employees.
I came by this past Saturday afternoon after not being able to close the skewer on the rear wheel.
Steven was able to work me in for a quick fix by lubricating the skewer. He also cleaned and lubed the chain and I was on my way.
The service at you shop on North Shore is just EXCELLENT!
The customer service goes above and beyond what you find at most other businesses.
Keep up the great work!
Robert
customer service and prompt attention to customer concerns.
Samantha was very helpful in helping me to find the exact bike I wanted. She also helped outfit my bike with all the accessories I needed (lock, rack, lights, etc). Finally she let me know how I would continue to receive service and support in future months, great to know that is available to ensure my bike stays in tune in the future
I had a warranty issue with a Kuat bike rack. Instead of just referring me to the company to handle the situation Josh came out took pictures of my bike rack sent off the warranty claim and gave me a strap to use to hold my bike on the current bike rack. At no charge.
Now that’s great Customer Service
The staff at the Trek store in Greenville are knowledgeable and eager to help.
Incredible staff, very accommodating!
Top notch service from Chris on a complex bike build!
Knowledgeable staff who explained what I though was just a puncture from road debris, but was in fact possibly caused by rim damage.
They always take good care of me.
Stopped by to fix my tire expecting to drop it and pick it up at a future date but to my surprise, the tube was replaced and all good in 20 minutes and very reasonably priced!
Bradley assisted us… he was the nicest, most knowledgeable, and patient person ever. We went in looking for a bike for our kiddo, and he went all through the arsenal of options without sounding pushy car salesmen like. It was perfect. We actually left buying 2 bikes because I’ve been wanting one myself for quite a while now, and he was nice enough to help me find one for me WHILE juggling questions we had for our kiddo. He was outstanding…
Very knowledgeable and spent plenty of time to figure out best product for me.
Fitted new pedals quickly and at no charge. No appt needed...just dropped by and 5 mins later it was done. Also matche'd prices on Trek website on new helmet too.
Jan is awesome..great service - customer oriented- highly recommend..
Jeremy at Trek Chattanooga was incredibly helpful and went above and beyond to assist me when I needed a new tire to be able to continue competing in an event on very short notice. Would not hesitate to recommend anyone visit this shop for whatever they might need.
Great service!
You stand behind the products and replace them! Absolutely the friendliest service around!
Very knowledgeable and helpful staff,
Neighborhood feel, nice folks, knowledgeable, great service, good inventory (or can get what you’re after quickly).
Went into the Trek store and came out with the perfect bike. David was so awesome, he hooked me up with all the gear that I needed. 10/10 would absolutely recommend these guys.
Great customer service with a highly knowledgeable staff.
Great service, mechanics are top of the line. Accessed the issue, fixed it quickly.
Great products and services! Been extremely happy with bikes, bike racks, and other accessories. Their services are the best! Their staff is very knowledgeable and love helping customers. Have never been disappointed. Very timely in bicycle service and their advice is from experienced bicycle professionals that love what they do.
The guys at the Vinings location have sold me my Trek bike and, most recently, my Kuat bike carrier.
They always have a deep knowledge of the products, and demonstrate everything thoroughly.