Customer Testimonials
Trek is a trusted brand and the lifetime maintenance is huge!
I always get good and attentive service here.
My favorite thing about your store is the folks who do the service. When I need a specific part, usually something small they always have it. I do my own mechanical work but I like being able to shop locally for parts. I think the guys name is Steve and he's great and knows exactly what I need.
They are awesome !!!
Have what I need
Stephen Shaw took great care of me while I was on a cross-country bike trip: setting aside a pair of cleats for me, having a busy mechanic install a derailleur cable, making a suggestion about how to solve a problem with my pump, advising me to replace my rear tire, and providing me with encouragement.
The staff at the Greenville store are absolutely incredible! Bay has spent hours with me fitting me for a bike, teaching me how to take care of it., etc Way over what any other bike store would do. Chris made it possible for me to upgrade to my dream bike. Bradley talked me through a sticky situation on a Saturday when I was biking the Blue Ridge Parkway and had bike troubles. They are a phenomenal team. Trek Greenville is THE ONLY place to go for a bike!
Sandy Scherrens
Super friendly and outgoing staff. Extremely helpful and knowledgeable.
Everyone was helpful and friendly. I appreciate that they were willing to listen to what I was looking for.
Service department is great. Always willing to listen and strive to meet customer expectations.
Quality products. Knowledgeable and courteous staff.
Available. Decent value and goo styling.
Excellent staff and so helpful always!
Billy was one of the best sales rep they have there. he is knowledgeable and explained me and my son everything we need to know to make an informed purchase decision. Very happy
Location,
Bike repair/ service
Product selection
Friendly knowledgeable staff
I received great service. My 20 year old Wheeler Trekking Cycle was having during and rear shifting issues. The service provided was taken care of while I waited. The staff were very personable. I recommend Trek Store Greenville to all cyclists.
Trek quality, and the people are awesome
Steven the bicycle mechanic is AWESOME! He has a great personality and he is customer friendly! He is a subject matter expert on “all things bicycle.” I wouldn’t bring my bikes anywhere else- local & trustworthy plus turn around time is always short.
The staff we've dealt with, Bradley, Jerry, and Josh, are so helpful and knowledgeable. They take a lot of time explaining even the simplest questions without wishing they were selling a more expensive bike to someone else. I would trust them with repairs on our bikes anytime. Right now we have two Treks, and we love them.
The best! Knowledgeable and professional staff
Best staff ever!!! Kudos
Great customer care, thanks for everything. The team goes above and beyond.
Stephen and David always go above and beyond. They do whatever it takes to keep me on the trails
You folks are the real thing! Never, EVER have been less than thrilled with your after-purchase support. You are clearly in the mode of developing long term relationships and I consider myself blessed to be among that esteemed company.
Haven’t fully tested the bike on another ride yet but so far so good on my indoor trainer.
The team, Sales and Service, are the best! Great customer service.
I walked in requesting a flat tire repair, and it was fixed immediately in a competent and friendly manner.
I go to my local Trek store because it's conveniently 5 minutes from my house. But even if it was 30 minutes or an hour away, I'd still go. Because that's how good the service is here. Steven and all the mechanics are so nice, professional, and efficient. I recommend Trek to all my friends.
Friendly service, tons of support, and really good bikes.
Great service from Vince and the team. Experts that delivered what I needed quickly. Thank You