Customer Testimonials
Great customer service (thanks Keelan)! Lots of styles to choose from in a broad price range. Relaxed atmosphere.
Great customer service!
Great service!
The quality and level of service is fantastic! Very meticulous, friendly and professional! 👍
Alex was amazing with my bike build, extremely professional, precision build & quality work well done.
Super nice staff, texting communication is nice, bike was fixed well and in timely manner.
Everyone in the store was super friendly and knowledgeable. A very pleasant experience purchasing a bike.
efficiency and confidence in solving the problem
Great selection and expert help from Bill and Matt!
Service was quick and done right. Thank you!
Promptly addressing and fixing my problem
Great customer service
Love the bike and the service
Our favorite bike shop.
I appreciated the customer service energy, and the way members of the staff collaborated to address my questions.
I am excited about the new location and it’s proximity to my home.
Great purchase experience
I like the friendliness of the staff! They will bend over backwards to help you or service your bike!
Great people …..great service !
Products are all top quality. Service in this store is fantastic. Friendly and knowledgeable staff.
Josh and his team are super!
One of the best experiences I have had at a bicycle store. Staff very friendly and helpful. Came in just looking, and then walk out with a bike.
Excellent customer service and product knowledge
Steven, did a masterful job in repairing the rear undercarriage brake on my Madone.
He also tweaked the front and rear shifting so that it performs like it is a new bike again.
All of this was done in just a couple of days.
It is a pleasure knowing that these adjustments can be properly made the first time.
Thank you for the excellent customer service!
Rob Craig
Trek has a great reputation and a wide array of inventory.
Always great and helpful
Always extremely knowledgeable and helpful staff. Just wish they were a little closer to home
Great shop with helpful staff
Professional, fast service. Thank you!
Brought my grandson’s bike in (not on Trek) because the front brake was broken. Got there at opening and Justin and his team jumped right on it and had it fixed while I waited. Always courteous, knowledgeable, professional and friendly.
The Spartanburg store is so caring. The staff is truly a part of our cycling community. They are always ready to answer questions or check/ help me maintain my bike. Kevin has walked me through maintenance over the phone while I was on the road. Bradley worked with me on bike fit and I am more comfortable than ever before.
Great service. Everyone was so knowledgeable and friendly.