Customer Testimonials
Staff consistently focused on what is best for each cyclist.
Heather was very friendly and helpful on the phone managing a suspension service for me.
Bill is the man!
The bikes are absolutely beautiful and made with outstanding quality! All the employees are very kind and helpful. The mechanics do a great job with servicing my bike. If anyone were to by a bike I highly recommend trek! Great warranties and great experience overall.
Best service team I have ever dealt with. Always smiling. Always helpful. Always knowledgeable. Always get the job done!!! Love this bike shop. Don’t but from anyone else, because you will never get this level of service from anyone else. They take care of their customers above and beyond!!!
Easy and helpful!
Technicians are very helpful and willing to share concerns and tips.
Service guys are amazing. I only trust them my bike. They always provide an amazing service.
First, your associate, Mary is a Rock Star. She listens, understands, and knows your products. The shop is well stocked, organized and a keeper in Vinings.
Always greeted. Always answer questions, no matter how basic. Always helpful. I love going there - the bike community is awesome, and I'm a newbie!
Knowledgeable helpful. Repair was done on time.
helpful advice and always friendly
Well ran store. Friendly & knowledgeable. Great selection & service
How informative the staff is. Don't mind sharing and helping.
Trek Greenville is a class act and is always very helpful and pleasant. And they have what I need!
Jan was AWESOME to work with. VERY helpful - i'll be back!
(and this was my first time to your store!)
Very friendly and fast service. Pleasure doing business!
Great service dept and sales people!
Excellent service -
Steven is the best -
Listens to your needs asks 20 questions about you- your ride- your concerns- etc.
Follows up- follows through-
The staff was very helpful, followed up on my inquiries, get my bike ready in short time.
Great customer service. Always feel prioritized and valued.
The staff was very friendly and helpful, the products are great, I have a new bike and I’m very happy with it. The staff helped my adjust the suspension and gave me loaner pedals until my pedals arrived.
These guys can do, fix, and come up with ideas about how to do anything having to do with bikes.
We had a great experience buying our first Trek bike. From quick delivery to assembly, service was efficient. When we picked up our bike, we had a very personalized experience.
I would highly recommend Trek bikes and Atlanta Trek.
Very knowledgeable and friendly. Great test ride and fitting.
Tremendous group of senior managers and sales men. No pressure. They Take all the time necessary to answer questions and educate. Just a very pleasant experience giving them my money. Have purchased at least 10 bikes.
Very helpful from the time we walked in the door to the time of purchase. All questions answered and guidance was provided.
The people are great.
Inviting, seamless, and prompt service on 2 two bikes
Always nice at this location!!