Customer Testimonials
Customer service is great. Service Department is also great. The Technician know what they are doing to get you back on your bikes in a reasonable amount of time. Staff is very helpful and very professional and easy to talk with. Great bike shop.
Excellent customer service
My new bike came in with a very slight air leak in the fork. It was nothing to hinder my rides but Justin and the service team followed up with Trek, determined the cause, asked me to bring it in and fixed the problem quickly. I appreciate their follow up and initiative to get this corrected.
Great staff
Great deal. Great service
Great communication, great product, professional service.
Excellent as
Always !
I love the friendly welcome and the way you all make service so seamless. When I leave the issue is always resolved.
Excellent skills and communication, deliver on time.
Good work, good recommendations, good people
I’m a repeat customer at Atlanta Cycle (bikes, accessories, supplies). I believe it’s important to support local retailers for specialty products and services. Every time I come in to Atlanta Cycle, the Staff is friendly, very knowledgeable, and they are great “Advisors”, to make sure that I get the correct products that I need. On this recent visit - Paris took care of me. She was exceptionally polite and engaging - and she made sure to discuss my product needs with the Tech and Sales Staff to insure that I got the correct Inner Tubes for my Trek Verve. A small sale for the Shop - but she created a very positive Customer experience. Paris is an outstanding Team Member and effortlessly delivers a great Customer Service encounter.
My son’s new bike had brake issues. I called and the gentleman who answered the phone invited me in and said he’d get my son back riding on his bike right away. I walked in that day and 20 minutes later things were good as new. It was at a great price and everyone there was very friendly warm. I’ll be back this spring to potentially buy my wife’s bike there.
Super quick turnaround on new tires. Awesome customer service!
Great service from Trevor!
Love my Trek Bike.
Friendly, caring staff. Nice product selection.
Great customer service!!!
Wonderful service, professional, took care of our bikes and got them ready to ride again! Thank you!
Staff is always helpful and attentive and very knowledgeable. I have taken my bikes to Atlanta cycling for several years and have always been 100% satisfied with their service. And this includes servicing road, gravel and mountain bikes ranging from brand new to 20 years old. They do it all.
Steve and his service team hit their service dates…never late and usually early. And they help out with emergency repairs with quick, often same day turnarounds.
The sales team is also terrific and is prompt to order items if not on their well-stocked shelves.
Atlanta Cycling is my go-to bike store!
These guys and gals are the best in Atlanta.
Great service and friendly staff.
Best shop in town!
Knowledgeable sales people, best selection of bicycles, best accessories, best service, and best bike shop in Atlanta!
Exceptional Service! Friendly and Professional Staff! Chris and his service department are the best! Thank you from Nancy
Very good service, thank you.
Well stocked store with knowledgeable staff
Not just selling a chain clean/lube product , but took the time go explain application & proper usage. You don’t get that in a big box multi sport environment.
The staff was very knowledgeable and friendly! I enjoyed my shopping experience and will be back for all of my biking needs!
Friendly and knowledgeable
These guys are great!
Friendly and knowledgeable service!