Customer Testimonials
Excellent service and very knowledgeable staff. Competitive prices as well.
The people!
Great products for sale in the Trek line up. Staff is friendly and informative. They are willing to answer lots of questions and be helpful. It’s a great place to buy a bike for any level rider.
Mary was very helpful. Nice follow up and ease of getting bike.
Bike maintenance was completed quickly and thoroughly. Staff was attentive to concerns and were enjoyable to interact with.
Fast and reliable service!
Absolute perfect experience!
I spent $40 but got triple that in good cycling advice. Always courteous and helpful.
The best customer service, assembly and guidance to purchase the proper bike for you needs. Chattanooga is a bit away from my home, but I will drive to them for all my future needs. Great store.
I have always been pleased with the Atlanta Cycling Duluth Store. Over the last 3 years I have purchased 2 Trek Project One Bikes. The ordering, Fitting and the 2 bikes were great.
Also Josh and the guys in the service department have also worked on all my bikes. They always let me know all the cost in the repairs and return the bikes always in an timely manner.
Store is big and offers all kinds of bikes & parts plus great pricing
Friendly, fast service and good value. Hard to beat, and I keep coming back
Personalized service and excellent follow up
Steven was a pleasure to work with! He was genuinely excited for me and provided a perfect buying experience. Within a half hour of closing, I called them to buy a Roscoe.
Steven and his team had the bike ready for me at 5:58 - within 28 minutes of my call!!! Excellent customer experience!!!!
Everyone was extremely friendly and knowledgeable with a focus on finding the right bike for you…I predominantly worked with Chris and he did a great job getting my bike fit and accessorized so I am ready to ride!
The hospitality and service of Josh and the Team was fantastic. They made me feel very welcomed and guided me to exactly what I needed. Thanks!
Very professional (even when I ask stupid questions)...
You guys are awesome
Very good attention and explanation by Bill
One word JERRY!!! Give that guy a raise. He was awesome from start to finish. Helped me pick out the bikes even with my wife and I trying 5 different ones. He was awesome. Helped put the tail gait cover on and load us up as well. 5 stars.
Great service from Justin; very professional, good recommendations, and he is skilled in bike maintenance and repair.
The staff is very attentive and responsive.
Great knowledgeable staff, always willing to go the extra mile to address my mountain biking needs, even if I take my other, non Trek, bike in.
Friendly and expert service at a reasonable price. I have used the service 3 times. They were able to fix it right then and there. All 3 times me and my bikes were in and out in under 30 minutes.
The best bicycle in the world. One really good thing you have is Steven Shaw and his great service and knowledge.
Graham was very helpful and answered all my questions. He made the buying process easy and enjoyable. The lifetime maintenance benefit is a great incentive to do business with Trek.
Service and communication is excellent and work always completed in a timely manner. Great experience as always.
Great service!!
Love the bikes and the customer service was great. Would definitely recommend this store to friends and family that are looking to get into MTB
The service is outstanding. They open the door for you when bringing your bike in, and greet you with a smile like they really enjoy working there!!
Service on my bike was excellent! Definitely recommend to all!!