Customer Testimonials
Everything and all employees are professional and nice
Fast service and very professional.
Very good customer service, I will definitely recommend this business!
Knowledgeable staff
Bike runs quieter now after bottom bracket bearings replaced. Didn't help me get up Paris Mountain faster, but appreciate being flexible on timing of repairs.
Excellent service and follow up
Quality products, knowledgeable and helpful staff. Great shop!
The people of Trek Spartanburg are some of the absolute best humans on the planet.
All the mechanics and sales persons are very helpful, knowledgeable and nice. I highly recommend this store.
The repair service extremely quick and efficient!!
Great service and staff
The people working there were very nice and helpful. They took time to explain things to me.
Very reactive. Ensure customer’s problem is treated.
Went in to get my bike serviced. Came back with a small problem, the guys told me they could see some other things that might help my overall ride. Once that was done and just for the cost of parts (since my service was recent) my bike rocks!
Thanks guys you also rock!
DW
Helpful and friendly service
I am confident that I will get an excellent service or repair at the store. Amazing support staff. They go above and beyond to work with you!
Quality bikes and equipment. Knowledgable staff and quick professional service. Couldn’t ask for better.
always is a good time when I come here
Great customer service
Awesome selection
Can’t pay enough good things about this company
If I could say one bad thing
I wish I had more bicycles 19 not enough
I was there for Ironman from about 8 hours away and spotted a bike carrier I was in the market for that Trek had a special offer for. Trek was extremely helpful and went out of their way to make sure we were satisfied with our bike carrier. The follow-up took some time as Kuat had a part we needed for repair on backorder, but as soon as the part was available, Trek got the part out to us as promised. I couldn't be more pleased with the level of service, communication and overall professionalism, and will positively suggest the Chattanooga Trek Store to anyone with bicycle needs in the area.
I’ve bought 3 bikes here. Recently, my e-bike fell off the bike rack on the back of the car and needed repairs. They fixed it promptly at a reasonable price. Top notch service!
The products are high-quality, and the service is outstanding! I want to give a shoutout to Jan for making my first bike-purchasing experience as amazing as possible. I highly recommend using Atlanta Cycling (Vinings) for all of your cycling needs.
Great service. Ihave complete confidence in the team there.
Service guys rock!
Always love the friendly service at this Trek store!
The staff is attentive and helpful. They take the time to fit the bike and are very motivated to give you a good product and to be satisfied with the product and the service. I really like my new bike!
Great communication and even better service.
The best bike shop in town!
Great attention to the public. Great service. Helpful staff. It's a pleasure to be there.
I've been a customer for almost 20 years now and I have never had a complaint about the service. They always do the job right, and on time.