Customer Testimonials
I believe in the quality of Trek Bikes. The staff at Trek are incredibly helpful and knowledgable. I have been well assisted in finding the right accessaries for my bike. Their service department is awesome too!
Great service. Great bike.
Everyone that we interacted with were super friendly, knowledgeable and accommodating. They took the time to walk through our new bikes and even offered some test rides. Couldn't have been more impressed with everyone there!
Took my bike in to get brake work done because they were squealing and they made it new again
The salesperson was very helpful
Friendly, knowledgeable. And reasonably priced
Very customer oriented and fixed my problem
Staff is very friendly and knowledgeable. I appreciate that they listened to what I was looking for and why, and then provided options.
Friendly, Knowledgeable, Responsive, and Timely. A great team. Bradley and Kevin are outstanding.
Advice and expertise. Appreciate breakdown of maintenance that needs to be done and associated costs. Turn around pretty quick.
Very helpful and honest
excellent service in the shop. my bike is like new!
Friendly, Knowledgeable, Professional and got the repair done quicker than expected
They took the time to make sure my new bike fit correctly. Never made me feel like I was asking for to much.
The have a great service and range of accessories for my Trek bicycle.
Great service support, friendly ppl, they always open the door for me and timber who I am.
The personal service. I was greeted when I entered the store and Kevin was able to help me find the perfect bike for what I wanted.
My bike was in for service and everything was handled properly and professionally the communication was great as well.
fair friendly knowledgeable service
Excellent Service and professional repairs. Friendly environment.
The Trek team is focused on delivering great customer service. I’ve been very happy with their communication skills, tech knowledge and desire to make a bike as the best it can be per the customers dream and budget ..
Matt was great! He listened to my issue and then helped solve the problem.
Fast and friendly
Excellent customer service and great product selection
Super staff who helped me find what I needed quickly. Great attitude
Great service, high quality work, really nice people. Best bike store I have ever used, and I have used lot over several states and Canada.
They are awesome.
The two gentlemen who helped me this week were fantastic.
The maintenance services I received were top notch. Good value for the cost and done extremely well.
Customer service is wonderful, and they have a great selection of bikes and accessories.
Quality bikes and accessories. The employees have great customer service. I dropped my bike off for maintenance check with Kevin. Very nice and professional. I picked my bike up and spoke with Bradley. I was able to share some concerns with my ability to do tire inflation since my husband was having health issues. Bradley demonstrated a new compact tire compressor/inflation device that will be a game changer for my ability to use. It was an unexpected purchase but well worth it. Great customer service experience