Customer Testimonials
Excellent technicians and team
Great store! Everyone friendly and attentive! Maintenance guys are phenomenally friendly and helpful! The kind of place you just want to drop into to say hi to everybody!
The employees
The best service department in town.
Good service, pleasant in store experience timely return. What else would you want
The bike was great, as expected. Service is never a given these days but Bradley did not disappoint. He was knowledgeable and friendly and really cared about making the “ new bike day” experience a memorable one for me. He took plenty of time to go over the features of the bike and to ensure a good fit for me. After riding it a bit, I need a couple of minor tweaks but Bradley told me to bring it back to get those addressed. I’m a happy customer. Cheers!
Excellent job repairing bike.
The service at the Greenville location is outstanding. I deal mostly with Bradley, but everyone is willing to answer questions, and all are friendly and knowledgeable.
I always look forward to a visit, and have bought two bikes from them since February!
Keep up the good work!
Always great service. Thank you.
Gerry was a big help in finding the right bike and size. He listened to me and was very attentive as I was riding the bikes around to give me feedback on sizing. He kept me up to date when the bike came in and when it got built. He didn’t try to push any extra sales on me.
Park Tools are great and usually not available locally. You’d have to order online and wait for the arrival. I was glad to see that Atlanta Cycling had it available down the street from me.
Staff is very helpful.
Service and set-up for new bike was excellent! Sales person took necessary time and effort to make sure set-up was right for me.
I got exactly what I needed when I went in.
Good selection, awesome staff
When I walk in the door I am always treated by a helpful, friendly person. If I am in need of an odd widget they get it for me or find someone who can. I have always had good experiences shopping at your store.
The high degree of professionalism and sparkling personalities make this a great place to find a new bike and/or get your current bike cared for.
Quick, skilled, courteous service.
Great bicycle shop.
The service from Trek Chattanooga is wonderful, the mechanics are kind, fast and very experience!!!
Appreciate the personal service
A good team focused on your satisfaction!
Tristan and Vince were amazing help. Very knowledgeable!
You took the effort to find specific parts and find a reasonable solution to fit my budget. You took particular care to re wrap handle bars better than when I brought the bike in.
I am a regular repeat customer and I have a great working relationship with the guys in service. Chris and Tommy take great care of me!
Great selection, friendly and patient staff. Tristan answered all my questions and helped me find a great bike.
The team was great, super nice and made me feel comfortable to ask all of my amateur questions. Shout out to Kevin, can’t wait to start cycling and keep using the store for my service!
First class bikes and service!
Everyone super knowledgeable and friendly and they de risked my purchase by providing trade in optionan
Always attentive and helpful.
Knowledge of the staff and mechanics. Highly personal and will take care of me and my purchases. I trust them with my bike.