Customer Testimonials
Exceptional Service and Expertise at Atlanta Cycling – Vinings
My experience with Atlanta Cycling in Vinings has been nothing short of outstanding. From the moment I first walked in, the staff’s courtesy, professionalism, and deep knowledge of cycling stood out. Whether it was picking up my own bike, getting my wife expertly sized for hers, or ensuring her new bike was adjusted to perfection, every visit reinforced why this shop is a top-tier destination for cyclists.
A special shoutout to Matt—an absolute asset to the team. His enthusiasm for cycling is contagious, and his approach to customer service is built on sincerity and trust. He doesn’t push sales; instead, he takes the time to understand each customer’s needs, making sure they feel confident in their decisions. His passion for biking and commitment to customer satisfaction make all the difference.
Because of the exceptional service, expertise, and genuine care from the team at Atlanta Cycling Vinings, they’ve earned my loyalty for the long haul. If you’re looking for a bike shop that values its customers and offers unparalleled support, I highly recommend them!
-Jose E. Santiago
Friendly staff, very knowledgeable
Excellent repair service!
I bought a bike. I knew what I wanted and purchased just that. Upon entering the store the two men there were welcoming.
What I did not like was they didn't really engage in conversation. I am new to the area and this is part my fault for not asking, but they didn't share any trails nearby that is bike friendly.
I have two other Trek bikes and would think about bringing them here for service.
Best Service in the Biz!!!
I purchase my bike from here about 2 or 3 years ago. I came in because my tires had went flat and when I put air in it, the side wall of the tire came outside of the rim of the tire. The young lady who cam outside and greeted me immediately told me what had caused the problem. She then took me into your location and introduced me to Mr. Eddie. Mr. Eddie immediately assessed the problem and showed me what needed to be done to fix the problem. I was so impress by the professionalism of everyone at this location on Cobb Pkwy. Even the gentleman who gave me the in dept information on road bikes. I greatly appreciate the tutorial on the different aspects of the bikes. I would most definitely recommend Atlanta Cycling to all of my friends and family. Thank you all again for professionalism and attention to details.
Services always great and welcoming when I’m there!
Dependable products and freindly, skilled service.
The service is outstanding. They open the door for you when bringing your bike in, and greet you with a smile like they really enjoy working there!!
Service on my bike was excellent! Definitely recommend to all!!
Excellent service and very knowledgeable staff. Competitive prices as well.
The people!
Great products for sale in the Trek line up. Staff is friendly and informative. They are willing to answer lots of questions and be helpful. It’s a great place to buy a bike for any level rider.
Mary was very helpful. Nice follow up and ease of getting bike.
Bike maintenance was completed quickly and thoroughly. Staff was attentive to concerns and were enjoyable to interact with.
Fast and reliable service!
Absolute perfect experience!
I spent $40 but got triple that in good cycling advice. Always courteous and helpful.
The best customer service, assembly and guidance to purchase the proper bike for you needs. Chattanooga is a bit away from my home, but I will drive to them for all my future needs. Great store.
I have always been pleased with the Atlanta Cycling Duluth Store. Over the last 3 years I have purchased 2 Trek Project One Bikes. The ordering, Fitting and the 2 bikes were great.
Also Josh and the guys in the service department have also worked on all my bikes. They always let me know all the cost in the repairs and return the bikes always in an timely manner.
Store is big and offers all kinds of bikes & parts plus great pricing
Friendly, fast service and good value. Hard to beat, and I keep coming back
Personalized service and excellent follow up
Steven was a pleasure to work with! He was genuinely excited for me and provided a perfect buying experience. Within a half hour of closing, I called them to buy a Roscoe.
Steven and his team had the bike ready for me at 5:58 - within 28 minutes of my call!!! Excellent customer experience!!!!
Everyone was extremely friendly and knowledgeable with a focus on finding the right bike for you…I predominantly worked with Chris and he did a great job getting my bike fit and accessorized so I am ready to ride!
The hospitality and service of Josh and the Team was fantastic. They made me feel very welcomed and guided me to exactly what I needed. Thanks!
Very professional (even when I ask stupid questions)...
You guys are awesome
Very good attention and explanation by Bill
One word JERRY!!! Give that guy a raise. He was awesome from start to finish. Helped me pick out the bikes even with my wife and I trying 5 different ones. He was awesome. Helped put the tail gait cover on and load us up as well. 5 stars.
Great people who are always willing to help!