Customer Testimonials
Absolutely the best bikes, products and bike service that is second to none!!!
The person that waited on me was professional and patient. I took my bike in for maintenance. I’ve had it for about 5 years and rode it very little. The service tech inflated my tires and installed a phone holder I purchased. There was no charge to inflate the tires. I just appreciated the fact they did not try and get me for a few dollars for the service. An honest business.
Matt Coy is the best bike shop manager of all time!!
I have referred several cyclists to Atlanta Cycling - Vinings, and they all rave about him, his staff and your product offerings.
Stephen J.
The Trek bikes and service have always been excellent. On Monday 7/7, I was on a ride when my rear derailer began to malfunction. I went to your Duluth location as a walk-in and Josh, one of the bike mechanics, diagnosed and resolved the problem in 15 minutes. Fortunately, the store had the necessary parts and Josh was willing to work me in. He is very professional, knowledgeable and accommodating.
I had a short timeline to have my bike packed for transport. They provided the boxed bike, before I was promised. Great job again. I’ve had them ship and pack 2 bikes - excellent work.
The customer service was great
friendly and quick service
It’s all about the people. They provide quality products but backed up with exceptional customer service.
Good quality and I really appreciated the customer service more than anything.
You had it in stock and were able to install it on my bike,
Part of the community of bicyclists, good service
Great bike shop.
Excellent service.
Gerry was very very helpful and very patient.
He worked diligently with me and my son to make sure every thing was correctly taken care of!
Gerry went beyond the call for us.
A year and three months to be exactly.
Nice Trek Store and well great inventory (bikes & accessories)
Errol Ward
The products are top notch and the customer service is unparalleled
You guys are so helpful, always ready to take care of my bike and answer my questions. The staff is very knowledgeable, friendly and patient.
Nice selection of Trek bicycles.
quick and honest
It was my first time in a bike shop and I had a great experience! Sailor was kind, helpful, patient, and supportive. I was nervous when walking in but walked out feeling confident and excited to get on my new bike. I look forward to going back and I’d recommend anyone of any cycling level take a visit!
Great service with Vince and Mary!
Great apparel!
They always educate you on different choices. They just don't let you spend money to spend it and make sure when you're spending money it's the right thing to do
Knowledgeable staff who is not pushy and all the accessory parts needed for a new bike and speedy check out great. This is my 4th bike I purchased from them from this in the last 2 years.
Great customer service, knowledgeable and honest. They have so much product in their store it would be hard not to find something you wanted or needed for the casual to skilled cyclist.
Mechanics are top notch! Great people who do good work! They always get my bike back on the trail quickly.
You have very friendly and responsive staff.
I really enjoy the knowledgeable, friendly service of Steven and the entire bike service/repair crew. Steven is very passionate about his work and can make quick work of things that most people/places would take half a day to finish. Bringing my bike to Trek to get serviced feels like a social event that I always look forward to. Also, Jeremy, in sales, is great with communication and knowing product details of Trek.
I was greeted immediately walking into the doors. The associate, Ryan listened to my needs, and after measurement picked out the best suited bikes. After choosing my bike, he placed the trailer hitch attachment on, and asked his lead technician to ensure it was done correctly as I will be pulling children in a bike trailer. He also looked at my hitch to ensure the bike was appropriate and I was able to purchase all my accessories and the team adjusted and installed at the store before leaving. It was a smooth buying process and I felt that the team was there to assist and ensure all was good before leaving.
very good customer service & reasonable prices
Purchased previously
Friendly, knowledgeable staff.