Customer Testimonials
Polite service staff…
Staff is very friendly, helpful, and knowledgeable.
Nice, good service and excellent knowledge of Bike (Chris) from mecanic staffs and general manager (Amos), great and reasonable price for parts replace (Brake system), I will strong recommend one of best Bike shop in Gwinnette County
TREK Roswell service is great, and the tech's advice is even greater.
Great Stuff! Best Store and Bike Mechanics in Chattanooga!
I really liked how I was treated by the whole staff
Kurt
very helpful and profesional.
Prompt, curious, and thorough work. Very pleased!
Helpful & Friendly Service with Detailed Explanation. Customer Care & Support.
Great shop. My only spot for my bike service and purchases.
Good products. But, you could get good products anywhere. It’s the knowledgeable support staff that matters. All seem to be cyclists, and enjoy working there. I don’t spend a ton, but they are always helpful as if I were their biggest customer.
Robert, David, and team exceeded expectations on turn time for repair.
I've had my bike serviced here multiple times. The service and knowledge of the staff is always impressive. I won't take my bike anywhere else.
Attentive service and advice
Literally the nicest people! So glad we bought our bikes from you!
From start till today, Trek has treated me very well.
Great products, excellent service!
The guys were great getting me into my new bike. The fitting and follow up was terrific. Thanks Gerry and Chris!
The entire team at Atlanta Cycling is amazing. They are true cycling enthusiasts. I have to give a special shout out Amos, who helped me build the bike of my dreams. I came in with my pink frame and he was so patient and thorough in learning exactly what I wanted. The finished product exceeded my expectations and he was equally excited about the end result.
I have also used Atlanta Cycling for bike assembly and service. Everyone there is always friendly, knowledgeable and helpful. I will continue to support them exclusively for all my cycling needs.
I’ve had several Trek bikes over the years and loved them all. They’re great!
Friendly, knowledgeable staff.
Quality
Great experience with the service department. Steve did an excellent job assisting me in selecting and installing new tires for my Trex hybrid. I’m very pleased with the results and timeliness of the work performed… Kudos, Steve!
Excellent Customer service. Gave knowledgeable helpful suggestions for gift for a young biker.
Love the chill vibe in the shop and the knowledgable associates. Jeremy is the man! Thanks for everything you guys!
Matt was very friendly and very helpful!
Great service from Samantha and Bill, the manager. They both were instrumental in getting me the perfect new gravel bike for my new riding adventures.
Bill fit me on a bike that I though I would be unable to purchase, but he ensured me that a medium size would be better than a small, which opened up a whole new world, since the bike I wanted was unavailable ANYWHERE in a small.
Samantha ordered my new sized bike in a medium and it was delivered within the week. Just picked it up and am anxious to take it out for a new adventure this week!
Thank you for having great employees like Samantha and Bill-they are both awesome and caring stewards of your company.
Nice people. Very courteous and attention to detailed.
Great products and excellent service.
Bob Adams
The entire experience was really positive. For some people, a bike is a big investment of money and time. Not only were they helpful at finding good options for my fitness level and desired terrain (I’m a rather larger rider on City Streets), they also took the time to explain my bike and maintenance to me. Additionally, they pointed out some local E-Bike friendly trails.