Customer Testimonials
Staff provided me with the shift cable i needed. They didn't try to sell me the item that was nearly twice the price. Was asked what I needed and the type of riding i was planning and determined I didn't need to spend more than I had to.
Great people to work with!
They are quick to help and always do top notch work!
Very helpful staff and a good selection of bikes. Mechanic on staff and what they don’t have they can order.
Guys were very friendly and informative. They were able to have my sons bike up and running properly in no time at all.
Excellent place to buy and service bike.
Great Customer Service from entire Trek Team in Greenville.
Bat Patel was a great salesman and has followed up promptly with any
issues after the sale.
Entire staff is extremely friendly and helpful with recommendations on where to
ride locally.
Service there was quick and friendly and helpful!
You've got the best crew in the business. I enjoy coming into your store and the shop guys are the best.
I am a somewhat competent bicycle mechanic but your mechanics are so good they can actually save me money by bringing my bike in and having them do it.
I'm sorry I can't give you too much constructive criticism because I think you're doing everything right. Keep it up.
Awesome customer service! 5 stars!
You guys are the best! Professional customer service every time. Steve was so helpful with my bike parts needs this week. So appreciative!!
Eric Grantham
Alpharetta
Y’all are amazing! Very helpful. Great suggestions and it’s really nice to have someone to bring my bike in to people who know what they’re doing.
Specialty bike shop. Goods and services. Customer service.
Steven is 10/10! He is so kind, helpful, and knowledgeable! He helped me understand where I went wrong on maintenance and what to do moving forward. He is encouraging and a huge reason why we keep buying Trek!
Staff are extremely helpful and friendly
I got to try it out get a bike that fit me
adjustments made right away
bike suggestions for the type of rides I enjoy
Knowledgeable and caring staff. Willing to share their expertise and guide us customers through cycling journey.
Friendly service from a knowledgeable staff that leaves you alone, but is ready to help. It doesn’t feel like a chain store.
Since the first day I walked in the store everyone has been great , helpful and a pleasure to work with.
Everything top notch!
pleasant and competent people to deal with
The staff at the Alpharetta location was very helpful as we decided on an eBike that fit our needs.
We worked with Mary and look forward to working with her again in the near future.
Extremely friendly staff and efficient service. I purchased my Trek hybrid in 2016 and still love it!
The best bike shop around. They are always very friendly and very helpful. I take my bikes in for service and repair. They have the best prices for tune ups and service, plus they have done a lot of extra little repairs at no cost.
The last time I was in the shop, they gave me an estimate on the repair cost. They found some extra parts that needed to be replaced, and they did the repairs without adding to estimated cost.
I happily drive 45 minutes to go to this shop. I pass a dozen other bike shops on my drive to Atlanta Cycling.
I recommend this shop to every cyclist I know.
Customer service was excellent
Excellent customer service
⭐️⭐️⭐️⭐️⭐️
Outstanding On-the-Spot Bike Repair!
Big thanks to Amos and Josh from Atlanta Trek for saving the day! My bike broke down mid-ride, and they came through like absolute pros. They diagnosed the issue quickly and had it repaired on the spot—no hassle, no delay. They are super knowledgeable, friendly, and clearly passionate about what they do. I was back on the road in no time. I highly recommend them to anyone who wants fast, reliable, and expert service!
Derrick
The staff is always attentive and helpful, whether looking at new bikes, accessories, or service. They build trusted relationships with their customers.
Very helpful and friendly staff.
Staff are attentive, repairs are done asap and they maintain a good stock of needed parts.