Customer Testimonials
Shoutout to the service team - they were able to help me quickly ahead of the Major's Ride and I really appreciated the balanced advice on what parts to replace.
I dropped my e-bike off for issues with the pedal assist it showed on my last ride. Although the team could not get the bike to replicate the error it gave me, it reassured me that they did not just want to immediately give it back. They wanted to test it further and see if it would show them the error first. It never did, but I found comfort in the fact that they were checking everything anyway. We may never know why my bike suddenly stopped working on the trail that day and why it suddenly started working again no issue.. But I'm not complaining. I'm glad it's working and to have it back! I appreciate their thoroughness and straight forwardness.
Great services department lead by Vince!
Kevin was engaging and helped connect me to local bike paths. We are new to the area. I appreciated the flat rate pricing for maintenance on bikes. They got them done when they said and everything tight.
Everyone at AC in Vinings is always friendly and ready to help out! I have worked with Steve many times and he is always very, very patient and ready with a solution to any problem I may have! Thanks Steve! It is a pleasure coming to see you.
I bought two traded-in bikes at a great price, and the staff was friendly, knowledgeable, and never pushy. They made sure both bikes were in excellent condition and answered all my questions. The whole process was smooth and easy
Always been a top notch dealer with a quality service group!
Kevin is fantastic !!
Great staff. The customer service is top notch!
Service is quick, reasonably priced, and customer service is excellent.
Always enjoy stopping by even though it may not be my ole pals dating back to early 80’s at Suck Creek Cyclery but I try to make new friends as artificial as it feels
Great customer service, product availability and excellent bike service specialists!
The customer service I received from Josh and Bradley was outstanding. Ended up ordering my son a bike and outfitted it upon arrival. Timely, professional and knowledgeable. I also am very impressed with the bike that we purchased. If you want to be treated like “family” and purchase an outstanding product, this is the place for you.
Very kind to my daughters to pick out and install bike bells!
The customer service at Atlanta Cycling is unmatched. I feel comfortable with any purchase I make, big or small, because the team at AC ensures I’ve tested products thoroughly, provides expert opinions, and lets you know that no matter what you’ll be satisfied with your purchase. I cannot recommend them enough. Matt was beyond excellent and Bill went the extra mile to make my purchase right.
Everyone is really helpful, Bradley, Kevin, Josh take good care of me and my bike.
As usual, Chattanooga Trek went above and beyond when I recently needed service. Friendly, knowledgeable and efficient.
Expert knowledge. First-rate customer service
Great customer service!
Good selection of bikes and accessories, fast service and friendly staff providing reliable advice.
Mary is the best sales woman I’ve ever met!
The team here is great!
I purchased a new ebike for my wife at the Trek store downtown. Robert was our sales rep. He was great. I would definitely recommend the Trek bike store downtown.
Great customer service delivered by knowledgeable friendly people
Prompt, knowledgeable, courteous service associates.
Jerry answered a million questions for us. Instead of leaving with one bike, we left with 2! Very satisfied with the help and service we got!
Everyone at the shop was really helpful! I ordered a bike ahead of time and the POC, Bill, was great about providing updates on the order progress. He walked me through all the workings of the new e-bike, helpful accessories, and answered all my questions. Would recommend this shop!
Actual product is available
Friendly knowledgeable staff. Great selection of bikes. Trek especially.
Great Service