Customer Testimonials
The mechanics are spot on, and very amenable to working you in for an emergency fix, IF at all possible. I continue to be grateful for the Trek store's responsiveness.
Mark
The products are fantastic, just bought 3 bikes in the past few months and all went seamlessly. Any service needed has been quick and painless and everyone is very helpful and knowledgeable
Bradley and Kevin are top notch! Always a pleasure to do business with them!
Friendly, knowledgeable and helpful from the moment you walk in
Always great customer service & quality work.
The staff in the repair department were amazing. They went out of their way to help us and did a great job!
Exceptional service. Friendly and knowledgeable staff.
Rare to have such a good neighborhood bike shop. Great service, professional and very helpful.
Hunter Groton
Great
Great service
Timely repair
Mauritania was excellent
Staff was extremely friendly and not in any way pushy. I like a team that is willing to listen and make a customer feel like they belong there, regardless of their purpose or willingness to make a large purchase. For me, It is getting back in the saddle and seeing where cycling will take me.
Matt had great knowledge and was very friendly and welcoming.
I absolutely love how friendly, knowledgable and accommodating the staff are at this store! Whenever I’ve spontaneously brought my bike in for service, I’ve been greeted at the door by a service member and asked what’s going on my with my bike. I’m usually surprised by a quick diagnosis and on the spot tune-up and sent back out with my bike, something which I have never experienced at other bike shops in the area. I recently had the Pro Tune service on my Trek and was ecstatic with the results, much needed new parts and basically looking and operating as new.
Thanks so much, Trek Store, for being way over and above the other shops in the area. I always refer friends and family to your place!
Matt and company are all around great folks. I’ll be coming here for as long as I live in GA. I live over an hour away with multiple reputable shops between us, and I still choose them.
The entire team go over and beyond expectations for sales and service!
The bikes are excellent and staff were friendly and helpful.
My wife and I love our Trek bikes! She has the Rail and I have the Slash. Stephen, the head tech at our Chattanooga shop, is the reason we bought Trek bikes. He takes such amazing care of us and our bikes. He’s incredibly knowledgeable and truly cares about the work he does. One of the key selling points was having free maintenance for the bikes. Stephen is always there to help.
Great work. Fast and friendly service from Pierre.
I know this Trek team personally, and it makes every aspect of every visit/encounter a preferred experience. Recently, I had one of my bikes upgraded and tuned. I can say without a doubt that this team will have my repeat business: service level is very high, team is friendly and experienced in the industry, and the store/service department atmosphere is always enjoyable (I always overstay my welcome with chatting but would not trade the camaraderie).
Bay assisted me to buy the perfect fit for a bike and after that, any accessories I needed for riding! Excellent friendly service every time I enter the store,! He even let me know of a great new trail!
I’d happily rate this Atlanta Cycling a 10 out of 10 in terms of recommending them to family or friends. I have to say their product selection, especially their American-made offerings, was top-notch. More importantly, the customer service I received from Keelan, Bill, and the entire team was exceptional. I truly felt like a valued client rather than just another customer. They went above and beyond in such a genuine, thoughtful way that it really stood out. That kind of sincerity is a rare and wonderful thing these days. I’d wholeheartedly recommend them for both their products and their truly outstanding service.
Great staff, good prcicing and impressive inventory
Awesome place to buy and service your cycling needs! Charlie and staff are the best
Thank you!
The guys were very informative and honest, and the price was fantastic. I would recommend this place to anyone who wants to either buy a bike or have service done as a matter of fact, I’m looking for a bike rack for my automobile
Excellent repair service and products/accessories available in the shop.
Kevin!
Trek offers a quality product ranging from entry level to professional bikes. Atlanta Cycling runs a top notch business focused on high level customer service and knowledgeable team members. They take care of you from first introduction on. Highly recommend.
They do very great work in a timely manner. Very friendly and knowledgeable.
Great Bike Shop, friendly service, plenty of accessories, good prices. I just wish I rode my bike more !!