Customer Testimonials
Amazing Place
The best costumer service!!!
Ryan was awesome. I went on a test ride and fell in love with the rail bike.
The manager, Matt Coy is exceptional! He knows everything about bicycles and gear! Definitely highly recommend Atlanta Cycling!
Great service for my wife in selecting a new bike helmet.
Fast and efficient and they are very fair. I also like the fact that they are nice to a woman and treated me with respect.
Great job installing my handlebar and providing feedback on bike sizing.
Everyone helpful. Thank you.
Great cycle shop. Service is top notch. Very knowledgeable staff.
Great staff. Very knowledgeable, professional, and excellent customer service.
I stopped by to consider changing out my pedals to SPD pedals and look at shoes. Josh was fantastic at answering my questions about the pedals. Very knowledgeable and personable! I’m happy with the Shimano spd pedals and Trek road shoes I purchased.
The staff was extremely helpful. We are new to cycling and had no idea what we needed. They showed us several models and we found the ones that are right for us.
Such great customer service!
Very friendly and knowledgeable staff!!!
Great customer service, good service work
Great service as always!
I bought an ebike from Atlanta Cycling in March. The service team did a great job tuning up the bike and giving me advice for ongoing maintenance.
Wow!
Matty did a great job outfitting my bike.
He did an extensive amount of tracking down hard-to-find parts.
It was an impressive tour-de-force
Great service from Matt
Your mechanics are the best there is. Thank you
Service is top notch. I'm always impressed with the mechanics; they are quick to address your needs and the work they do is exceptional.
Steven is amazing, he knows how to handle a shop better than anyone. The guy is a master of his trade and I'm grateful to let him work on my bike.
Entire staff is helpful, courteous and professional and, most important, there’s never any attempt at upsells like the other Trek dealer in town.
I can come into the shop for minor repairs without setting up an appointment. The service technicians are very competent and recommend needed parts and services during the initial assessment.
I would like to share some constructive feedback. I should have been given an itemized printout of my service invoice. I’ve purchased 5 bikes from AC and it’s important for me to keep track of my purchase history. I asked for a breakdown of my receipt and the rep provided it verbally, but should have taken the extra step to provide a printout. That is best in class customer service in my opinion.
Excellent and friendly customer service everytime I visit the store. Bought my bike last March and know looking for my next one.
Knowledgeable, friendly and patient staff
Excellent service, could not be better
Extremely helpful
Friendly staff. Highly responsive on the repair/servicing side.
Great selection of bikes and accessories. Staff is very knowledgable and attentive.
Good customer service and clear communication. The guys in the bike shop always do an excellent job getting my bike repaired tuned up and ready to ride.
Great bikes!