Customer Testimonials
Honest, helpful, and friendly employees
They have a slow enough ride group that I was able to keep up after a long time off the bike.
Nice people, great customer service. Very well run store
The service was performed right away and completed quickly.
Amazing staff! They were very knowledgeable and professional the whole time.
Anthony was great to work with. He’s knowledgeable and knows how to find the perfect bike. The process was super easy and he was able to accommodate my schedule. Great communication and listening skills.
Would recommend anyone to ask for Anthony for your bike needs!
Aside from that, the store is well organized, maintained, and everyone who works there is in a good mood and happy to help! I’ll definitely be buying my mountain bike and anything else from Trek/Anthony.
Ramon was amazing.
Very professional in their work ethic.
Also very patient in answering questions.
This will be my go to place if I have any bike issues. Prices too are reasonable!!
Friendly staff. Trek takes care of customers.
excellent customer service
The level of customer service and the people at the store
Everything, great service, I consider every one in this store my cycling family. Never rush or ignored me ever. And they are always busy. Best business experience buying I have ever had in my life. It makes me want to go buy something in there when I don’t even need it. lol Sometimes when I come in Kevin tells me don’t forget to clock in 🤣
Your products are great but., your customer service excels!
Ramon is excellent and is extremely attentive and courteous.
Lee was very friendly and professional. Very knowledgeable about your product line. I didn't actually expect to buy on this trip, so I didn't have my bike pad loaded on my tailgate. Lee got it tied down in the bed so it did not move an inch. Thanks for a great experience.
Your employees are friendly and helpful. Buying a bike here feels like a good deal because of lifetime adjustment.
The staff at Atlanta Cycling - Ansley are both highly professional and laid back. I've never felt pushed towards anything. Every conversation has started with questions about asking what I need and then finishes with them giving me advice or recommendations.
Buying bikes, parts and accessories from fellow riders who are passionate about the sport is the best. You can save a percent or two buying online but that extra packaging you are sending to the landfill won't give you setup advice and invite you to the cookout or weekend ride!
Very friendly staff; they answered my questions and resolved the problem quickly.
The employees are polite, professional and know in detail their jobs. I’ve never been disappointed with the sales AND service at my local Trek store in Spartanburg, SC!
If I could give more than 10 stars, I absolutely would—this was a 20-star experience at Atlanta Cycling in Vinings!
From the moment I walked in, the level of customer service was truly second-to-none. Jake, Ramone, Matt, and Kevin went above and beyond to make sure I felt taken care of every step of the way. Their knowledge is incredible, and they took the time to answer every question thoroughly without ever making me feel rushed or pressured.
What really stood out was how genuine and passionate the entire team is. Whether it was helping me find the right setup, offering expert advice, or just making the whole experience enjoyable, these guys absolutely nailed it. It’s rare to find a shop where everyone is this dialed in and committed to top-tier service.
If you’re looking for a bike shop that combines expertise, professionalism, and an unmatched customer-first approach, Atlanta Cycling (Vinings) is the place to go. Huge thanks again to Jake, Ramone, Matt, and Kevin—you’ve earned a customer for life!
-Aaron Madliak
The service team is incredibly helpful and knowledgeable. It seems they add value with recommendations and insight with every interaction. David and Stephen have always been extremely pleasant and professional to work with.
Outstanding service; helped me out on short notice; bike mechanic took the time to explain everything; was out in less than an hour and he/they did not have to accommodate me but they did…you can’t beat service like that
I had an issue installing a new tire into my rim. Atlanta Cycling was great because they helped me put the tire back on the rim and I felt they weren't trying to oversell me on products or services I didn't need unlike other bikes repair shops in nearby locations. I would trust them to repair my biking knowing they will do the right thing.
Openness and professionalism of the service and sales staff is not found in many businesses these days. I have always left Atlanta Cycling satisfied having received value whether service or sales.
Great staff and the quality of work done is unmatched!
Great service and teaching about how best to use and care for bikes. Friendly expertise - hard to find these days.
Nice store. Lots of selection. Nice people. Repair price fair.
Friendly customer service
Great products, staff is super friendly, helpful, and no pressure. Their long term service is excellent and no one else offers anything like it. Overall awesome experience!
Good products and very good service. Bradley, Josh, and Kevin are always eager to help any customer or find a solution to a cycling problem.