Customer Testimonials
Absolutely recommend this store to anyone looking for a bike! Doug, Mary and support staff went out their way to make my purchase. I rode three different bikes and they let me take my time and answer every question.
Very friendly! I appreciate their hospitality and will go out of my way to recommend this store location.
Great job explaining everything that needed to checked on my bikes. Plus a quick turnaround on getting them back to me.
Friendly and fast service.
Bradley and staff are terrific! I bought a new gravel bike, and Bradley took lots of time to listen to me and included a custom fit session to be sure I will be comfortable. The bike and stem I ordered both arrived ahead of schedule. Customer service was excellent, start to finish. I highly recommend the Spartanburg Trek Store!
Fixed my flat tire in 20 minutes!
I get a big hello when I come in. I just started riding again after a long hiatus and they treat me like a long time customer.
You guys have been great - thanks!
Friendly staff, always willing to answer questions!
This store always makes my visit a pleasure; from the knowledgeable personnel, Jeremie, Robert, Steven, to the great product line. So very helpful!
Staff is always helpful and attentive.
:D
Always very helpful... even when busy, they try to handle easy questions real time
Very helpful picking the right bike and equipment to start.
Amy was very patient with us and worked with us for over an hour to answer all of our questions about a bike rack, allowed us to put it on our vehicle, load our bikes, and we were extremely pleased. Josh was helpful as well. We were able to move ahead with our purchase with confidence.
Overall great staff and quality products!
Friendly ,professional and knowledgeable
Knowledgeable and friendly staff. Good inventory
I purchased a gift card and my customer service experience was so good! I showed up at the store, it was so neat and clean and well staffed that I can’t wait to come back with my own bike
Walked in the door, and Phil came up quickly to help me. He recommended a range of bikes that would fit my needs
Showed me bikes at several price ranges, let me test ride 3 separate bikes, remembered me when I returned the next day. Super nice staff, facilities, and bike selection.
Consistent quality products and having a shop like this in town def helps ensure quality service
Very professional, very honest, very patient with explaining things about a bike
Great customer service
All products/ fitting services
I've been going to Atlanta Cycling for many years. The team there is always so helpful, patient, and willing to spend as much time with you as you need to ensure you fully understand what you're buying and why.
The staff is so knowledgeable and helpful. I have probably been in 5 or 6 times in the last 5 months, and they were able to resolve all but one of these within minutes.
Great staff
The bike was due some TLC. Therefore, I had a tune up performed with some additional work that needed to be done such as the bottom bracket. Rode the bike the first time and it was like brand new!! Great job by the team!! I'll be back for sure.
Extremely helpful and polite
Great new Candi bike build, assembled and set up very well.
Mr Lee was very friendly and helpful with his guidance and good knowledge.
prompt attention. Qualified help