Customer Testimonials
Took my grandsons bike back in for a recall and they fixed it and put on a new back tire and had it ready the first thing the next day. Staff was great!
Fast, friendly and efficient service
Everyone in the store took the time to answer all of my questions and worked to find the right bike in the right size for what I want to do.
Friendly and knowledgeable staff. Didn’t try to upsell. Helpful, kind, all-round excellent service.
Friendly and helpful service. They guys went out of their way to find and fit my daughter for her mountain bike. Thank you!
The customer service is unbelievably good. If I walk in to buy something big or small, the team is very knowledgeble and helpful. They know so much about everything cycling-related.
I've purchased all 3 bikes I now own over the span of 20 years. Customer for life.
The staff at Atlanta cycling provided very personalized service and helped me work with my budget. The entire experience was fun too!
First thank you for helping me out in a bind! Friday evening at 5:15pm we discovered my son's back tire was flat and wouldn't take air. He had a race in Acworth Saturday morning and had to be up there at 8am. I called and you all said that I could bring it in, we live less than 5 minutes from the store. Brought it in and thankfully it was a simple tube repair. Not only that you made sure his bike was ready to race. Which he did very well on. Thank you. Every time I go in I always feel welcome whether there are 10 other customers or just me. And you always help me to understand what needs to be done and how to take care of our bikes.
I can’t say enough good things about the Trek Bike Store. The team there is truly outstanding—Steven, Robert, Jeremy, Matt, and everyone else consistently go above and beyond to help. No matter what I need, they take the time to answer questions, make recommendations, and make sure I feel confident in my purchase.
You can tell they genuinely care about their customers, not just making a sale. If you’re looking for a bike shop with knowledgeable, kind, and helpful staff, this is the place to go. Highly recommend!
They are ready to Help and Eager to please their customers which I am one of
Super friendly service.
Excellent service!!
Knowledgeable, reasonable prices, friendly
The service department worked so quickly! I asked if they could have my bike done on the same day and they had it done in 2 hours! Really great service from Dave and Stephen. They definitely earned a lifelong customer.
I appreciate all the time you spent working with me to select a comfortable saddle and adjust my bike for a good fit.
Very professional and helpful in selecting a bike.
Friendly, honest, and clear communication.
Love how I can randomly come in, drop off my bike and trust the gentleman to do a bang up job. I literally just tell him to have at it and service whatever he feels like needs servicing and it always comes back in great shape at a very reasonable price at that!
The team at Atlanta Cycling - Vinings are always helpful. I have a big ride and needed my bike checked but there is a week wait to get bikes checked but they looked at my bike on the spot and was able to make the needed adjustments in 15min. Best shop ever.
Oh my goodness! Kevin saved the day. I was out of town on a training ride when my shifting cable broke. Drove to the shop because a touring ride was scheduled two days out. My bike was instantly repaired and I was on the way home to prepare for the tour. Staff folks are friendly and always helpful.
Many thanks
Kevin was very kind and explained how backlogged things are, yet still managed to get our bike assembled same day. Impressive!!
Everyone is so helpful, kind and eager to offer advice and great places to ride! I've been a customer for many years and will continue to be for years to come.
Knowledgeable staff that take the time to ensure you get what you requested. Very professional and nice. They went above and beyond my needs. The exceeded all expectations.
Steven and Robert are awesome! Can’t recommend their service and trek products more highly.
Great service and results
Stephen should teach bike maintenance and repair classes! He explained every aspect of my bike to me thoroughly and patiently. I really appreciated his kindness, attention and expertise.
We chose Atlanta Cycles because of the variety of options. Once we visited the store we decided to purchase due the professionalism we experienced from the staff.
Friendly and helpful employees.
Service was fast, helpful, and a pleasure from start to finish.
Great people great service!