Customer Testimonials
Great bikes and service
Service guy took me in, diagnosed the problem and fixed it. Friendly attitude and reasonable price. Excellent service.
Very nice people and well run shop.
the staff is knowledgeable and helpful, and always make time for me when I come by with a question, repair, or need a bike or bike part
I went in there randomly because it was close to another place I was going to visit. Stopped in and asked how much for bike fitting and I had my bike in my car and got a fit on the spot. They were very knowledgeable and was also able to give me spots to ride in groups. Would go back to purchase more items and recommend friends
Super friendly staff and product availability are two great reasons.
Excellent services
Friendly service! Qualifty fixes!
Great costumer care, top notch inventory , shout out to all the crew of the Vinings location !
Quality products and great service.
Bill has been phenomenal to work with as we get fitted for the Aventon.
The bike technician did a great job on my bike - even cleaned the dust off from being under my house. The work performed was exactly as requested. Great service to check it in with Justin.
Always so helpful!
Great Job.
Always great service.
They were patient and took all the time necessary to educate me on tires and inner tubes and all the options for my road bike.
Excellent LBS. Staff is top-tier; very knowledgeable, highly skilled, and a pleassure to deal with. Best bike shop in Chattanooga.
Robert, Matt along with the other staff are incredibly knowledgeable and did a great job taking care of the issues with my two bikes. I would highly recommend the Trek store of Chattanooga!
Mr. Jeremy and Mr. Robert are so nice and kind when I came in for help with my bike.
Service department (Eddie) was GREAT! Ordered a replacement rear brake disk rotor on Friday, part came in on Monday morning and Eddie installed Monday afternoon. Awesome customer service.
Great and knowledgeable team very helpfull
Josh was very helpful
High quality
Jeremy and Anthony were incredibly helpful in helping me select the e-Bike that matched my needs, and so far, I've been really happy with the purchase.
It also gives me comfort knowing that I have a local store with this type of service to take care of any future maintenance needs I might have. I would highly recommend them.
The staff is very friendly and knowledgeable. Great selection of bikes
The customer service at TREK Chattanooga is outstanding. Robert, both Stevens and Jeremy are TOP shelf!
The staff is knowledgeable, friendly, and very helpful. The bikes and accessories are elite.
Kevin Hames, the mechanic is literally like a skilled surgeon for bikes, especially Trek bikes.
great service and friendly staff
Very professional! Got our bikes working and looking just like we purchased from them yrs ago. If you need a bike or one worked on, highly suggest them. They have been in this business for a long time.