Customer Testimonials
Keelan & Bill were awesome throughout the entire process. I would recommend this shop to anyone looking to get into cycling.
Flawless job!
The staff is always friendly, knowledgeable, and very helpful. The store is always spotless and very welcoming. Great company, Great Service and most importantly, Great Employees!!! Thanks, Charles G.
Very attentive to details
I was able to make a call and drop off my bike and Trek got the tune up done in a few days! They do amazing work and get it done fast to get you back on the saddle.
The staff are very attentive and knowledgeable, and give great advice.
The staff at Trek Store of Greenville are so knowledgable, kind, and friendly. They also keep most all of what you need in stock! 10/10, would recommend!
The knowledge, skill, and generous spirit of Bradley, who manages the store in Spartanburg, and Kevin, who is the chief mechanic.
Product desired was available in store in multiple sizes so I could try out the M and the M/L. Service and Sales staff were courteous and helpful.
Great customer service!
Great advice and service from people who seem to genuinely appreciate my business. This is my bike shop.
Amazing customer service. Ramon really treated us nicely and accommodated all of our needs.
Quick service and great employees!
Latest in e-bike technology with great availability! Clay was very knowledgeable on the entire product line and a pleasure to deal with. This is my third e-bike from Clay and I'm sure not my last.
Matty at the Northshore location was wonderful and got my bike fixed up for an affordable price.
I worked with Clay when I first stopped by last week. I let him know that I know nothing about road bikes but have been riding a spin bike for the last year and would like to transition to a road bike to train for a triathlon. Clay didn't just walk me through the bikes and equipment but also made it a point to understand and accommodate where I was and where I was trying go. I was a little short on time so I came back this week specifically on Monday to make sure I could continue working with him. I'd like to think that Clay recognized how I operate mentally and tailored his communication accordingly explaining the what and why of the equipment, setup, operation, maintenance, and experience in great detail. He really made me feel comfortable with the end-to-end experience and I appreciate him for that. He was also a very nice person and a pleasure to interact with. Great experience!
Great experience. Kids absolutely loved their new Trek bikes.
Trusted service department
Friendly and professional services. Really enjoy going here
Jeremy helped me pick the perfect bike for my wife that wasnt too much bike for her desire, perfect size and made her light up like the sun. Also, on the same visit i talked with Steve in service and he got my old Marlin 5 in the shop and out with great customer service. made us feel very welcome and important and excited to get to the shop more . ultimately i guess they made us feel like family and excited to ride. Thank you Trek of North Shore Chattanooga for being amazing and will see you again soon.
The Roswell location has always provided top notch service and support. Kudos to Mary and her team!
Friendly, helpful and knowledgeable staff when I visited the store. They had what I was looking for.
Excellent service!
Trek is a very reputable name, so when we purchased our bikes we knew we were getting good ones. I appreciate being able to bring my bike for an annual “checkup” at no extra cost since my bike was purchased at Trek. Service is:always great with any issues resolved quickly and efficiently.
personable and knowledgeable staff
Great people and great products. Always do a quick and great job. They go out of their way to make sure that you are happy
Always courteous and efficient!! Staff has a welcoming way about them, always smiling, always helpful!!
Easy to deal with, eager to hel0.
Staff is always friendly and very helpful which is why I keep coming back to shop there.
friendly staff, fixed my bike while i waited and didn't have an appointment.