Customer Testimonials
Very friendly and courteous staff and prompt service.
Excellent customer service every time we visit the store.
I came in without an appointment and the guys did a great job. They fixed the flat and made a couple quick repairs I hadn't asked about.
Lee was OUTSTANDING in helping me select my ebike. I went with the Aventon Soltara 2.5. Great ebike and I've enjoyed riding this bike from day 1.
David
Personalized service. Fix only what's broken, not trying to upsell.
Very helpful, informed, and easy to work with.
Excellent staff - very knowledgeable and great service
Great staff. Friendly and knowledgeable.
The Spartanburg staff could not be any better! Bradley and Kevin are friendly, knowledgeable and always go above and beyond for not only me but all of their customers!
I find that the Trek products I have purchased are always well made and reliable!
Great, quick service.
Friendly and helpful service. Quality products
Staff were responsive and polite. Work was done quickly, well and at a fair price.
Good products and very good service. Bradley, Josh, and Kevin are always eager to help any customer or find a solution to a cycling problem.
Honest, helpful, and friendly employees
They have a slow enough ride group that I was able to keep up after a long time off the bike.
Nice people, great customer service. Very well run store
The service was performed right away and completed quickly.
Amazing staff! They were very knowledgeable and professional the whole time.
Anthony was great to work with. He’s knowledgeable and knows how to find the perfect bike. The process was super easy and he was able to accommodate my schedule. Great communication and listening skills.
Would recommend anyone to ask for Anthony for your bike needs!
Aside from that, the store is well organized, maintained, and everyone who works there is in a good mood and happy to help! I’ll definitely be buying my mountain bike and anything else from Trek/Anthony.
Ramon was amazing.
Very professional in their work ethic.
Also very patient in answering questions.
This will be my go to place if I have any bike issues. Prices too are reasonable!!
Friendly staff. Trek takes care of customers.
excellent customer service
The level of customer service and the people at the store
Everything, great service, I consider every one in this store my cycling family. Never rush or ignored me ever. And they are always busy. Best business experience buying I have ever had in my life. It makes me want to go buy something in there when I don’t even need it. lol Sometimes when I come in Kevin tells me don’t forget to clock in 🤣
Your products are great but., your customer service excels!
Ramon is excellent and is extremely attentive and courteous.
Lee was very friendly and professional. Very knowledgeable about your product line. I didn't actually expect to buy on this trip, so I didn't have my bike pad loaded on my tailgate. Lee got it tied down in the bed so it did not move an inch. Thanks for a great experience.
Your employees are friendly and helpful. Buying a bike here feels like a good deal because of lifetime adjustment.
The staff at Atlanta Cycling - Ansley are both highly professional and laid back. I've never felt pushed towards anything. Every conversation has started with questions about asking what I need and then finishes with them giving me advice or recommendations.
Excellent service.