Customer Testimonials
online pricing for parts
Have everything that I need with helpful associates.
From the moment I called the shop and immediately received a smile over the phone I knew I was in good hands. Shout out to Chris and Rick for getting me promptly taken care of while I waited. A smile and friendly personable attention go a long way nowadays. Cost consciousness is important, however a smile and friendly staff far out way an inexpensive price. This long-time happy Trek owner and user will definitely be back for all of his parts and service needs in the future!
The employees were very knowledgeable.
All repairs done on time and on budget.
Friendly, timely service in the repair shop
Supreme quality from the staff to products. Truly grateful for a hometown feel.
Quick analysis of my bike's problem, and a speedy same-day solution.
Great bike and competent and timely service.
These folks know what they R doing! Frindly, helpful & full of valuable advice.
I have always been pleased.
Thanks,
C. Mack Amlck
Spartanburg, SC
Both the technician and sale associate were able to answer all my questions and get me set up with the perfect bike.
The staff put the equipment I requested through a phone call at the front desk so my check out time was reduced. Plus he answered questions about how to put the equipment on my bike.
Staff at Trek were very helpful in getting the equipment that I needed. I have purchased items and had service there several times, and always feel they do a great job. Highly recommend!
The staff was very helpful and outstanding
I was treated like a valuable customer. I informed them of my intentions to give my bike to a teenager on my street and that I needed the bike cleaned up. They made recommendations that I agreed to that saved me money. The work was timely and the result was bettwr than I could imagine.
Careful attention to what I needed.
Product wise, due to COVID smart business sense for stores not to overstock. The best part is the customer service is so good the team makes good on orders of items that are not in the store.
Great customer service from Ramon, Jan and Matt. They know their STUFF.
Love going to the Vinnings Store.
Josh L is awesome!
Feels like the staff really cares. Clay sold me my bike 2 years ago and introduced me to Riverside Riders (perfect for my riding). Pierre has worked with me on a lingering wheel/hub problem and has gone out of his way to be helpful. The staff always makes me feel valued as a customer!
Over the this bike shop has been where I go for excellent service. Last week it did not disappoint me when I went in search for my first e-bike. My sales person, Richard, an accomplished cyclist, was very knowledgeable, polite, and guided me through my selection process. When my Trek arrived in he spent at least one hour getting me properly fitted by taking exact measurement and made adjustment in the store when the bike was locked in an upright position.. Once outside he went through the bike's gearing, shifting, and visual screen options.. I made a couple of short rides and left the store a very happy and smarter cyclist. I'm Newt for Braselton.
I love the exceptional care that Atlanta Cycling takes while servicing my bike. My bike is 4 years old with hundreds of miles on it. With regular tune ups from Atlanta Cycling, it still rides like new.
Plenty of people to help. Most parts are in stock. Pleasant employees.
Friendly, knowledgeable staff.
Service department competence
Serviced my bike and it is like new
Bought my 3rd Cycle. Richard (Sales), and all of the staff are really service oriented and treat you like family as you come in the store. Very knowledgeable, helpful. I have had a lot of bike repair service there they are great to have on my side. They keep me rolling as I ride hundreds of miles around the U.S.
I appreciate the friendly service and quick turnaround on items that were ordered. Always nice to receive a personal text to let you know your item(s) have arrived, and you know the person on the other end of the text message.
Your staff is very helpful and friendly!
quality of work was great, thank you.
Trek is a high-quality cycling store. Their staff is incredibly knowledgeable, their products are top-of-the-line, and it creates such an incredible road cycling experience
justin was great and took very good care of me