Customer Testimonials
Customer service with Mary was fantastic and informative in helping me buy my Aventon e-bike.
Stephen is the Best !!!! Good attitude , very helpful and knowledgeable
Love them! Whole family has bikes now! Great crew!
I brought my bike in for new batteries for the computer. I ended up needing a new chain too. They were able to get it done quickly while I waited. I didn't have to leave my bike in the shop and miss out on a pretty day for riding!
Everyone is always very helpful and friendly
;)
Friendly, attentive, knowledgeable staff.
Always puts customer first
The people!
Professionalism. Attention to Customer Service Detail. A pleasure to do business wtih.
Mark
Steven is the man the myth the legend of bike mechanics in the Chattanooga area!
They are always willing to help you in whatever you need to replace or repair in a timely manner to ensure that you can keep riding your bike.
Excellent service locally!
great products and service
The hardworking, friendly folks at Trek Bike Store Greenville do an excellent job servicing my mountain bike each and every time I take it there - a couple times a year.
I've been very happy with everyone here in Roswell since this became my bike shop when I bought my bike here last spring (a Trek Domane that still brings me joy every time I even see it!). I get helpful advice, suggestions, and tech support, with no pressure. When I spend my $ on cycling (chain wax set up, chains, tires, tools, my new pocket-size electric tire pump,...) I'm glad to do it here.
All around great service. Great patience, educators, and will definitely be back.
Great store with friendly & knowledgeable staff! As a newbie, who is also a woman over 50, I was more than a little nervous & intimidated when I first went to the shop. But Paul, David, Justin & everyone else were so friendly, helpful & nonjudgemental that my fears were very quickly put to rest. So thankful to have such great place with this great crew locally!
Always great service and excellent knowledge.
Went in with some questions about a Trek model that I'd been researching and Bill got me up to speed on all of the ins and outs. I was fitted and out on my new bike in less than an hour. Awesome experience with easy, quick and knowledgeable service. You guys rock 🤙
Steven and his crew do excellent work on my bike every time and in a timely fashion! Best bike shop in town !
Great service by all. Bike feels much better
(1) No service appointments needed.
(2) Can have service completed in a day or two for basic maintenance.
(3) Staff member kindly offers to take bike to customer’s vehicle.
(4) An estimate is given at time of service dropoff.
Service is excellent
Fantastic customer service. Answered all of my questions without making me feel dumb, which I often times am.
I've been taking my bike here for a few years. Great service, fair price, knowledgeable staff.
Great all around service
Very professional and helpful staff with particular kudos to Matt.
Well presented inventory of bikes and accessories.
All good at the Greenville Trek bike shop, Already referred you to Neighbor good service thank you
The crew at the store is second to none, always friendly and helpful, can’t thank them enough!