Customer Testimonials
Great service
New too biking & needed to determine best bike to fit my needs. Hadn't ridden a bike since mid teens. Following multiple visits to the store, buying the Verve 2 G5, then returning for the Verve 3/5 step over. Also test drived the Fx a dual sport, and Verve 3/5 step thru. Love the bike and really look forward to riding every day!!
Gerry -spent a lot of time helping me understand comparisons of each bike and making recommendations on bikes as well as must have accessories. Each time I visited the store with more questions, He was extremely helpful and friendly taking whatever time necessary to ensure I got the ride that I'd be pleased with. He even installed all the accessories.
Terrific experience learning about the different bike builds and getting to know one of your employees from the Greenville store to provide assistance in the future! Noah Fetherston
Great service in your bike repair department. I would recommend it.
Your service technician Chris is very professional, knowledgeable and accommodating.
Friendly staff.
Quality products and professional service.
Kevin was great servicing my bike!
Personal and professional. Never being oversold, just super friendly help!
Friendly helpful sales associates, selection of bikes for different needs, close to where I live, high quality products.
Very polite staff. They made me feel comfortable.
Brought my bike in for adjustments and brake contamination. I was expecting to have to leave it for a day or two but the tech jumped on it and quickly rectified the problems. Great customer service
The product is terrific, and the staff is better. Always a welcoming, professional, and friendly experience when I get my machines worked on by Trek Greenville
Best mechanics in town. Super personable.
Service was absolutely great and David was so very knowledgeable about what he does
Staff
Friendly people , great service.
Aaron was great, fast service!
Organized and good products
great/friendly knowledgeable staff
We had the best service from Eddie and Matt. Really unbelievable. My kids bikes got all fixed up and I learned how to care for them in a better way! Thanks!
Staff at both the Duluth and Alpharetta locations are always knowledgeable, courteous, professional, and helpful. They are genuinely interested in getting customers back on their bikes and on the trail or road. They know what customer service is and how to treat them.
Love my Trek FX3 bike. Competent and friendly staff. Lifetime tune-ups and $20 one-year anniversary gift are icing on the cake.
Great books and better service! Mike, Ryan, and Aaron are the best.
I am a big fan of Trek products and services because the products are stylish and well made, and the service is always friendly and helpful.
I love our Trek bikes, and the customer service at this store is fantastic! They are always willing to help with any questions I have ! Great store!
The team is always very helpful and assist you with whatever need you have.
Great service. The guys are knowledgeable and great to work with.
Outstanding! Mike and Aaron were phenomenal to work with and genuinely care about their customers. Their passion for bikes is evident in the way they carry themselves in the store, and in their enthusiasm when they speak. We will absolutely recommend this place to all of our friends and connections. Thanks for the excellent service!
Everyone is friendly and they do good work.
Friendly service knowledge mechanic highly recommend worth the drive from Greenwood SC!