Customer Testimonials
Friendly, professional and knowledgeable.
Thank you for quickly fixing my son's front brakes. We noticed on Thursday that his front brakes were not working, we came to the store, and they assessed the situation. Orginially it was going to take a week to get the part, but when I explained that he was racing on Sunday, they immedialely began to look to see if the part was available at a sister store. The part came in on Friday and we were able to pick the bike up on Friday after school. Thank you so much for your continued efforts in keeping their bikes in shape so they are able to race.
Very helpful and courteous service.
Y’all are so nice and helpful. You met me at my car this weekend to retrieve my stroller with a flat tire and fixed it up quickly, while being quite patient with my curious toddler in the meantime. I would recommend you to anyone for bikes or stroller tire repairs. Thank you for making this chore quite fun!
Good service and friendly staff
Awesome customer service. Awesome bikes.
Great store manager (Mary Hollis), awesome mechanic (Windsor), very knowledgeable and supportive higher-up (Amos)… love the personnel at this shop!
Reliably knowledgeable staff, took theirs time to explain and recommend services that I needed, and even though they could not solve my problem on the first try they were diligent to follow up and make sure to solve it.
Very professional. Bike was set up and ready ahead of time. Thanks Saylor and Mary.
Great staff and products!
The people - everyone there is not only knowledgeable but friendly.
Repair Team was super helpful, quick, efficient, and quality work.
Awesome experience with service team!
These people really know bikes and the needs of bike riders! Get there!
Was a great experience! I will be back.
Great group. I just did my first ride with them and they were really great about it. Made sure I knew what was going on and it was safe and organized.
Great bike! Very knowledgeable and friendly staff. We are repeat customers and prefer this location!
They were waiting to open the door for me when I arrived and were very attentive. Great customer service all around.
My tire problem was addressed and fixed quickly. Courteous staff. Wish that you worked on Gazelle e-bikes.
Very friendly nice and friendly welcoming team.
The people in the Trek store, definitely. Thanks to Bradley, especially, for setting me up on my new Trek saddle. All the guys are great!
Trusted, excellent bike service and advice. I know I can count on them for help
Great service in the Store.
Was a great experience purchasing from your store!
The staff is wonderful all of them are always attentive and willing to help.
I like Atlanta Cycling because they treat me with respect like family. I can expect honesty and quality when I walk in that door.
I haven't been biking regularly in 30 years, and so much in the bicycle world has changed. I went to Trek because of their fit guarantee and service. They made good on my bike fit, changing out my bike for a larger model in the first 30 days. My complimentary 30 day check was amazing in thoroughness, information (complete walk through) and all done with a smile. I love the bike I got and would buy another bike here when in the market.
Knowledgeable, friendly, prompt - now that COVID is over! 😊
I had a great experience buying my new Trek bike from the Knoxville store. Ryan, Mike and Aaron were awesome to work with. I am currently on my first bike trip and having a great time with the perfect bike!
Complete service throughout the transaction,,,