Customer Testimonials
Personalized attention, fast turnaround, super friendly!
Helpful staff with great service and communications.
Excellent professional staff, great inventory of fantastic bikes
Service there is always great. Thank you guys.
Friendly honest service at a fair price can't beat it kevin is a great tech
The guys at Trek of Spartanburg are awesome best customer service ever!
Professional and helpful
quality of employees
The mechanic on site, Steve, was extremely helpful, knowledgeable and willing to answer any questions I had. I just bought my first mountain bike used and wanted to get it tuned up. He gave me tons of helpful info as he walked me through the maintenance process, installed new pedals and even set up the suspension to ideally support my body weight. I started the visit thinking I might have to wait 2+ weeks to be trail ready, but left the same day with my bike ready to go.
Very friendly and responsive!
Quality bikes and quality people to service you. Follow up is great and very happy with my new Trek Verge 3 e-bike.
I have never had such attentive service anywhere. Being fit to my bike was a fantastic experience which is already rare to say as a female. I learned a bit as we went along the process of getting fit.
Bradley and Kevin are top of their game and landed my husband and I, in two new bikes. They have also helped get us a list of local places to ride being new to the area.
Thank you to Trek Spartanburg.
Excellent service and help — best store around
Was on vacation and had travelled with my bike. When I put it together, discovered there was a front brake rub that I could not figure out. Took it in to the shop at 10am and despite the team having quite a bit to do, they had my bike ready with a bleed in less than an hour. I was back out the door and soon on an epic ride up Mt Signal and beyond.
Throughout the entire process, I spoke with three individuals in the store and they were unanimously, concerned, thoughtful and helpful.
Were I the owner of the Trek store, I would find each interaction I had as EXACTLY what you could want in a customer service experience.
Steven and Matty are awesome they should get a raise, and new bikes for both . :)
First, your shop was very welcoming. As it was my first time visiting your shop, it appeared to have most everything an avid cyclist would need. You answered all my questions. I like how one of your repair stations was out in the open rather than hidden behind the counter where no one can see what's being done to your bike.
Everyone at the store has been very helpful from helping us get the right bikes for us to maintaining them. They even told us about some places to ride we didn't know about. Love going here
Friendly staff and good service.
Great rides that last and a friendly staff that’s very knowledgeable!
You Guys have best Team! Appreciate all your Folks working at Alpharetta location!
Atlanta Cycling Vinings has been my go to local bike shop since I started riding in 2012. The customer service cannot be beat!
Fast service!
The best.
I’ve been a customer of Atlanta Cycling in Duluth for about four years, ever since I bought my electric bike from them—and they’ve never disappointed! Scheduling repairs or tune-ups is always easy, and their team handles every job with real care and professionalism. The recent repair on my bike was done perfectly and right on time. Whether you’re buying a new ride or just need reliable service, Atlanta Cycling in Duluth is absolutely worth a visit!
I haven't bought a bike recently because the Serotta they sold me in 2011 is still going strong. Service department is excellent.
Every aspect of purchase, exceptional.
Great experience. Thank you.
My second time at the store. Great service. Great work. Very reasonable costs. I will definitely continue to take my bikes to them.
Trek GVL is filled with friendly and knowledgeable staff that are eager to help.
It was so amazing!! They have great people working there.