Customer Testimonials
They were quick for services and good bikes.
Quality of product is a top priority, but having the staff to help you navigate to the product that best meets your needs is my favorite thing . Micheal helped me this time and he is great . I’ve never had a bad experience at Trek , Greenville store !
You have a good variety of product available and up to date in your store.
Can’t say enough great things about this location! Excellent customer service and genuinely nice people.
Ramon is so friendly, kind and goes above and beyond and Matt is honestly, an expert in the sport. Incredible people who deliver the best service.
Amazing and friendly service. They were able to help tune up my grandson’s bike in less than 24 hours. I will use them anytime. I need help in the future. Highly recommend Atlanta Cycling.
People
Quick and friendly service.
Knowledgeable staff. Fair prices. Good service and responsive to questions and concerns. We were in recently and they helped find the right sized bike for my daughter.
Always extremely helpful.
Michael was very accommodating and extremely well versed in the Bike industry. He helped me find a bike that fit my needs and budget, when I was unsure of exactly what I needed and wanted.
Outstanding customer service and professionalism.
Quick friendly service.
Very professional yet personal in the shop environment. The service was great, both timely and well done. The store provided updates of the work being performed and offers suggestions for future work. All staff were very accommodating.... I strongly recommend their services.
The service team is absolutely fantastic! Always a quick fix and super knowledgeable about all things in the industry.
I went in to see if there is a bike rack for our 2 Trek e-bikes that is appropriate for use in the hitch receiver behind our travel trailer. JT knew the Kuat rack that was approved for that use and sold us on that model. Some racks say approved for RV use, but not for trailers. Furthermore, he installed it on our truck, demonstrating how to set it up for our bikes and all the features. Trek Store Chattanooga treats us like family
Like the people
We received great service and guidance about our e-bike and child accessory purchases.
Friendly ,informative service.
Fantastic customer service.
The entire team were so knowledgeable, helpful and friendly. I love the lifetime adjustments included with Trek Bikes from this store. I highly reccomend the North Shore location for any and all of your Trek needs. You won't be disappointed!
Debbie C. Kozak
Great help from Robert about a helmet and a battery powered pump
Professional and helpful staff with great communication who went the extra mile to get me the bike I was looking for!
Clay showed concern for my questions, but he didn’t pressure me to make a purchase
Very helpful staff and the manager/owner went out of his way to ensure an old gift card I had worked. Very above and beyond! Highly recommend.
I appreciate the knowledgeable and attentive service your team provides. Bradley made the experience exceptional. He took the time to understand what my 9‑year‑old daughter needed in her first bike, guided us through the options, and ensured we left confident in our choice. The combination of high‑quality products and truly customer‑focused service sets Trek apart.
Always exceptionally helpful. And honest.
We love the quality of the bikes and ease to operate.
Outstanding service. I was heading to Big Creek for my ride and my bike needed repair and tune up. They fixed and tuned my bikes without an appointment.
The also explained the difference and value of using tubeless and gave and a quote for consideration in the future.
Very friendly team. I defiantly recommend them.
Stephen is always excited to help me out whenever I ask in the door.
Great service. Very quick and informative.