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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, thorough, friendly
Professional, thorough, friendly and accommodating
Always very friendly, knowledgeable, considerate people cleaning the carpet. Dexter did a great job and was a very kind man.
I totally appreciated J coming in and placing shoe covers over his shoes. He call to identify himself and said how far out he was. He asked that we walk through the house and check the areas. He made several suggestions and I agreed with them. He very knowledgeable about the products and services the company provides. I highly recommend Zerorez. I’ve never had any so confident about my service and end results. Thank you Zerorez and J. McKinney Texas
The stains are still there, & it was normal every day stains. We do not own any pets so the stains are not due that.
The technician was knowledgeable and he did a great job..
Prompt scheduling, pricing, customer service.
Easy to schedule. Friendly staff
Love the water-base cleaning of my carpet. Love the professional upbeat demeanor of the service technicians. Thank you, Kevin for doing a great job yesterday (Friday)!
Mr. & Mrs. McGregor
I couldn’t say enough about our service. Professional, friend, and a wonderful job was completed.
My technician was polite and did a great job
Inconsistent experiences based on technician
The technician
I like the prompt response and arrival of the technician. The willingness to to make sure the job is complete to my satisfaction is truly appreciated.
I have used Zerorez 3-4 times now and every time I have been impressed with the outcome. My carpet is in good shape for being 35 years old and they always get it looking like new! I have dogs and there has been a few accidents, but they always get it completely out and no odors.
Corey was our technician and he was professional, friendly, and cleaned our carpets is a timely manner. We will request him again when we require your services.
The people who came to clean our carpets were amazing! Both knowledgable and very friendly. They were fantastic! 10/10 would recommend!
Technician and trainee did a through job of cleaning my carpet. Both were communicative and professional. Would like to use them for my nest job.
This was a really stressful situation for our loved ones. Brandon, the gentleman who provided the cleaning service, was amazing. We needed to allow some drying time. I made a follow up call to clarify some next steps to remove the stains completely but wasn’t happy with the customer service provided in helping me get some answers. Customer Service said I needed to book an entirely new appointment to get these questions answered.
The carpet was cleaned very good
Providers always on time and do an excellent & thorough job of cleaning
Process works, employee polite, cost ok.
Jorge was incredible! I will request him 10000% of the time I use Zerorez. He was knowledgable, honest and thorough. Thank you for making our home clean and beautiful!
The technician took the time to clean the carpet very well.
I never had a cleaner carpet before.
I recommend this company highly
Quick and reliable service, reasonably priced.
They’re extremely professional and everything turned out great
Loved the service, Demarion was great, careful and respectful of our house. Would definitely recommend.
Peter was extremely professional and polite and did a wonderful job cleaning my full house of carpet. I have already referred a friend to use your service. Thank you, Peter.
Punctuality, fair price, understanding of the preparation. Good tech.
No chemicals. Great explanations every step of the process. Carpets and rugs look new.