Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84912 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2026 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used duct & carpet cleaning and was pleased with both services.

Report a concern   August 1, 2026 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Repeat customer, on time arrival, fair price, friendly and polite team

Report a concern   August 1, 2026 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Repeat customer, on time arrival, fair pricing, polite and friendly employees

Report a concern   July 31, 2026 — Rated 10 out of 10 by Tonya McCrary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rugs look amazing!

Report a concern   July 31, 2026 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and the carpet looks great!!

Report a concern   July 31, 2026 — Rated 10 out of 10 by Robbie Hazelbaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every staff person is curtious, well trained, and consciencious.

Not a bad apple in the bunch, They care about the result.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Karen Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and stay clean. Professional and courteous technicians.

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast drying and got rid of stains.

Report a concern   July 31, 2026 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

In and out very quick service, very good cleaning cleaning cleaning.

Report a concern   July 31, 2026 — Rated 10 out of 10 by David Westrick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service
Professional and friendly technician

Report a concern   July 31, 2026 — Rated 10 out of 10 by Valerie Vasquez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, went customer service and did a great job

Report a concern   July 31, 2026 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was thorough. The professional arrived on time and explained what needed to be done to address some pretty bad stains. I didn’t think it was possible to get the stains out since I tried everything. The stains came out , and the carpet looked great!

Report a concern   July 31, 2026 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby did a great job & gave us good information about carpet wear.

Report a concern   July 31, 2026 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys came and discussed what they were going to do, explained to me & got started. They were professional and friendly!

Report a concern   July 31, 2026 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Marvin did an excellent good cleaning our carpet. He explained what services the company provided. I highly recommend this company.

Report a concern   July 30, 2026 — Rated 8 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

The price was kind of expensive

Report a concern   July 30, 2026 — Rated 5 out of 10 by P.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was extremely disappointed in the condescending advertisement. I thought the 3 carpets for $109 included area rugs. You should be way more specific in your advertisement.
I had 3 area rugs I wanted cleaned which were extremely way smaller than an entire carpet room. After the salesman gave me a figure for 3 area rugs I had to succumb to only 2 area rugs for $266. Extremely unreasonable! I had no choice to oblige since he was there and ready. With all respect to the service technician, Fred. He was a nice man.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Robbie Hazelbaker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality equipment, quality staff.

Report a concern   July 30, 2026 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   July 30, 2026 — Rated 10 out of 10 by chris howard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team that came out was totally professional and did a fantastic job. They listened well and were a pleasure. Shout out to Paul and his mentee that was with him.

Report a concern   July 30, 2026 — Rated 8 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I'm not sure but the service was good thank you for a good job

Report a concern   July 30, 2026 — Rated 9 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great, friendly, timely, service on area rug and bedroom carpet.

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and efficient. Price is reasonable.

Report a concern   July 29, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule and very professional technicians. Would highly recommend.

Report a concern   July 29, 2026 — Rated 10 out of 10 by R.J.S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nazareth did an excellent job!

Report a concern   July 29, 2026 — Rated 8 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

Both technicians arrived to our home over an hour after our service window with very little communication. That was frustrating and extremely inconvenient for us. We had to rearrange our schedules to accommodate the issue and we didn’t like that. My recommendation is to work on your scheduling system.

Report a concern   July 28, 2026 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and quick quality cleaning

Report a concern   July 28, 2026 — Rated 10 out of 10 by Annette Mittenthal Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Burt Pruitt was professional and did an excellent job with cleaning our carpets. He was polite and I hope I can schedule him again with you when I need my carpets cleaned.

Report a concern   July 28, 2026 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had our carpets done today and we are extremely pleased with the results! Alberto was awesome and explained the process very well, and was so professional in his approach. He obviously takes pride in doing his job well and cares that his clients see great results.

Report a concern   July 28, 2026 — Rated 10 out of 10 by Devieonte Warren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was quick and the work was pretty good. Walked me through the process and showed me what to expect before starting


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