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based on 85280 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was courteous, knowledgeable and detailed.
The agent was punctual , very professional and did a great job.
Standing on my couch and asking for my tools
Nothing
Disinterested employees. Argumentative. In a hurry and not attentive to the task. One employee, Arnold, spit on a rag to clean my lamp which had back spray from whatever was used to clean my couches. Never again will I use Zerorez!!
Easy to schedule, called an hour before, arrived on time. Carpets look feel and smell fresh
Thorough and fast
Our technician was professional, thorough, and patient with my questions. I was pleasantly surprised by how great the result is.
Jacob was prompt and professional. Everything is clean and fresh.
Cleaning service for carpet
Technician was knowledgeable and offered great suggestions for services.
The offer is $99 for 3 rooms
We agreed on 2 rooms and a chair
The rate would now be $70 for 2 rooms and he’s going down to $50 on the chair
So with out taxes $120
How did it go to $165 +. ???
The tech was super good and nice basically He out lined the price— $99 to $70 for 2 rooms and discount the cost of the 3rd room from $80 to $50 for subbing
the chair in.
I thought was fair. $120.00. Was on track to pay $120 anyway.
So Did I miss something?
Throwing taxes on at 6.25% =$7.50 for a total of $!27.50 right? no $166,50
Let me know what the right cost should be
Thanks
Bry
Technical expertise
You are coming out tomorrow to try to fix the carpet.
Easy to make appointments.
Arrivals are within stated time periods.
Technicians are thorough and professional.
Prices are reasonable.
It was thorough and quickly.
Prompt courteous service, and it looks great when you’re gone.
You guys did a great job.
Albert and his assistant came in at the exact time he stated and was in and out. He professionalism and knowledge was very impressive. I will be using you guys again in November and I will definitely request Albert. Thank you for awesome service.
He was very nice. I carpet looks very nice.
I paid 500.00 to get 4 rooms cleaned and sanitized. It took more than 7 hours for the floors to dry. Very dissatisified for the inconvienence. Especially when the advertisement says the floor will dry within 3 hours. The advertisement also said it was 4 rooms for $99. Not true.
Quick service. Fair prices.
The guy who cleaned was great. Super friendly. Timely. Explained what be was doing. This isn’t about him or his work, it’s about the pricing after the quote and the results from product used. We have relatively new Barber carpet in one room. It was put down last summer. Our senior small dog has had some accidents on it and we have used the type of carpet cleaner for Lux and the carpet cleaning machine that the company that installed our carpet suggested when they clean the carpet. It looked good when the gentleman left but again it was wet today there were more stains on it than I remember seeing before and my organizer who came to work on this room today said the carpet smelled very strongly of dog urine still.
Technician was on time and wasted no time in making the carpet clean. Very well done.
Your products and service are good - it was the tech that did a GREAT JOB!!!!!
I like that you don't use harsh chemicals and soaps that leave a residue. The carpets look so clean after your service.
Prompt, courteous service and fast drying time.
Your guy did a great job getting my old carpets looking much better. You also charge a great price - thanks.
Great service, technician was on time. very thorough and explained everything in detail. Great service and I look forward to using you again.

They arrived on time and did a thorough job. So glad we got this done. Thank you