Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83796 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 29, 2026 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good results and courtesy of worker. I would recommend your services to family and friends.

Report a concern   March 29, 2026 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Job!

Report a concern   March 29, 2026 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival, fair price, thorough deep cleaning, great results after the cleaning, friendly technician explained the process very well.

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair pricing, knowledgeable techs, ease of scheduling

Report a concern   March 28, 2026 — Rated 0 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The floors were not cleaned well. I mopped after the tile was “cleaned and it was filthy water. The carpets could have been cleaned better as well.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Marci Debenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is always prompt, polite and thorough. The technician was helpful with suggestions for ways to maintain our clean carpet.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carper isn’t crunchy afterwards, just soft and clean feeling.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is highly efficient, on time, friendly with good manners but don’t stop to stand and just talk. Great work ethic. The technician I had this week was the best ever. My carpets were flawless ly clean when he finished.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Brittney Shelton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional, got the job done.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Walter Leavitt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech, John Behrman, was excellent. He did a very thorough pre-inspection, gave us exact estimates and additional service recommendations, and estimated time of service. He proceeded to do a very thorough job and completed each room flawlessly. Our cleaned rooms look better than they have in years. Many thanks for a great job!

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love it. Victor was great. It was a good job, fast, easy for me. Carpets look great!

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service! We have used Zerorez for years and will continue.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Paula Byrd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very well informed. Tech was professional and friendly. Will request him next time Marvin was excellent!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Janie Trevino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean the was delivered. The tech (John) was professional, explained thoroughly and provided excellent service. Carpets are clean. Yay 😁

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Jay was very professional and efficient. The products and results were great.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the carpet looksgreat

Report a concern   March 27, 2026 — Rated 10 out of 10 by Rhonda Maurry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who cleaned the carpet was the sweetest most polite person I have ever met!!

Report a concern   March 27, 2026 — Rated 1 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was not cleaned properly the first time. I was incorrectly charged on my bill, and I’m still waiting on a manager to confirm with a regional manager whether or not I can receive a partial refund. No one has followed up with me.

Report a concern   March 27, 2026 — Rated 8 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I never got an email to ask about my service tech which I was supposed to get. His commission depends on that. It was never sent. I feel like that is bad business on your part, and it’s not taking care of the people who take care of you. Nice loophole that benefits you, but I dont respect that type of business.

Report a concern   March 27, 2026 — Rated 4 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

$478 for on bedroom was a bit exvessive

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.A.D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning product is effective and leaves my carpets feeling fresh. The window of time is only 3 hours, rather than more extensive windows from other services. The cleaning time was quick, and I appreciate the specials you run. The best part of the entire experience was the technician who was friendly, helpful, and knowledgeable.

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer Service and the Good Crew

Report a concern   March 26, 2026 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a job well done for many years!

Report a concern   March 25, 2026 — Rated 10 out of 10 by Walter Buchanan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would to acknowledge your employee’s skills on February 23, 2026. He was very professional, informative and knowledgeable. He had my floors looking brand new. I will definitely refer your services to my neighbors, friends and family. I am 84 years old and kind of technologically challenged so I don’t know how to attach pictures to display how great he cleaned the floors.

Report a concern   March 25, 2026 — Rated 10 out of 10 by N.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable and friendly service technician.

Report a concern   March 25, 2026 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough and customer communication

Report a concern   March 24, 2026 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a good job. A bit on the expensive side but I like the floors look good afterwards.

Report a concern   March 24, 2026 — Rated 9 out of 10 by P.A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician and you contact prior to visit

Report a concern   March 24, 2026 — Rated 3 out of 10 by T.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had to get down on my hands and knees to scrub spots that he didn’t get out. He was in and out . I do a better job!

Report a concern   March 22, 2026 — Rated 10 out of 10 by Karen Arora Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Incredible customer service, great communication,reasonable pricing and excellent results. What else is there?


Privacy Policy