Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2026 — Rated 10 out of 10 by Luci Papanastassiou Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service, experience, and quality work!

Report a concern   June 24, 2026 — Rated 0 out of 10 by R.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not professional or knowledgeable service for upholstery

Report a concern   June 24, 2026 — Rated 10 out of 10 by A.D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was great and explained everything in detail. He was able to get the carpet very clean. They were fast to schedule my appointment.

Report a concern   June 24, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician you sent was wonderful.

Report a concern   June 24, 2026 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a quality job completed! Friendly employees/technicians. Have used Zerorez for many years. Will continue to use and recommend.

Report a concern   June 24, 2026 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional

Report a concern   June 23, 2026 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was outstanding, the air on the house is so much better, the technician was professional, knowledgeable and respectful. Extremely happy with the service and final results on the service. Thank you for caring.

Report a concern   June 23, 2026 — Rated 10 out of 10 by Hilary Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was very easy to schedule, reasonably priced and the person who came was so incredibly nice and helpful.

Report a concern   June 23, 2026 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service!!

Report a concern   June 23, 2026 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Healthier option for carpet cleaning. Equipment has strong suction that gets out so much water that the carpet is dry after a short amount of time. Gets stains out.

Report a concern   June 23, 2026 — Rated 10 out of 10 by Pamela Babbs Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great value and professional technicians

Report a concern   June 23, 2026 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the service, the techs are always courteous and clean and leave my home the same way.

Report a concern   June 23, 2026 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time and efficient!

Report a concern   June 22, 2026 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've been a customer for many years, and my most recent experience was above and beyond the rest! Over the years the service I received has almost always been great, however, Bert's professionalism, and service stood out to me above all others in the past.

Bert was very detail oriented, thorough, and it was clear he genuinely enjoyed his work. I was also very impressed with his product knowledge. Most of all he cared enough to ask after finishing each room if it was to my satisfaction. Thank you, Bert! A+ Exemplary work!

Report a concern   June 22, 2026 — Rated 10 out of 10 by Susie Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There were no chemical odor and the cleaning was very quick and my carpet was look ne again.
I'm a very satisfied customer.

Report a concern   June 22, 2026 — Rated 10 out of 10 by Janice Reed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quality service at a good value

Report a concern   June 22, 2026 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was informative, professional, and efficient. The carpet looks wonderful!

Report a concern   June 21, 2026 — Rated 9 out of 10 by L.O.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter was so polite and worked so hard to clean our carpet. I would like to have known the extra charges before I got the final bill. That was much more than I expected.

The next day the stain came back even worse than it was. Like I said he tried but I was so disappointed that it was so expensive and did not work. I will have to replace the carpet now. I will recommend Dexter again, but I will also recommend that the ones I refer ask about additional prices and careful on bad stains. May not be worth it.

Report a concern   June 21, 2026 — Rated 10 out of 10 by Lucy Huffstetter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a very good job. Carpet is old, but very clean. Thank you.

Report a concern   June 21, 2026 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and helpful!

Report a concern   June 21, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, great technicians - great customer service, on time and thorough.

Report a concern   June 21, 2026 — Rated 10 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciated Steve Gillis! He was very professional and asked for my approval after each area was cleaned. He left everything neat and sparkling.

Report a concern   June 21, 2026 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job Alex did a great job

Report a concern   June 21, 2026 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul did a great job. Very nice man.

Report a concern   June 21, 2026 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Available on short notice

Report a concern   June 21, 2026 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician (Victor) arrived in a timely manner and was very professional. He inquired about the areas to be cleaned and did an excellent job.

Report a concern   June 20, 2026 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kevin was very professional and did a great job on our home!

Report a concern   June 20, 2026 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick
reliable
pet friendly

Report a concern   June 20, 2026 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was great and gave us great information to keep carpets cleaner as well making us aware of how often carpets should be cleaned in order to make them last longer.

Report a concern   June 20, 2026 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service is always above and beyond, as well as the diligence and knowledge and expertise of the techs! Daniel West did a great job for me yesterday!


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