Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 26, 2026 — Rated 0 out of 10 by A.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please let me know where I can send pictures of the cleaning. I paid $1000 to have the tile cleaned in the house and it looks terrible. Also, it’s an empty house and we had to leave a few minutes before he finished and he left the house unlocked after we requested he lock it.

Report a concern   June 26, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very friendly!

Report a concern   June 26, 2026 — Rated 10 out of 10 by Leo Velsher Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service was provided!

Report a concern   June 26, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good, organized, polite no pressure from the beginning... WE GOT JUST WHAT WE ASK FOR. thanks

Report a concern   June 26, 2026 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was courteous, professional, and quick. Daniel explained the process, and cont continued to finish the job expeditiously. Great job, Daniel.

Report a concern   June 26, 2026 — Rated 10 out of 10 by K.R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always appreciate the technician's thoroughness, patience and consideration.

Report a concern   June 25, 2026 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Stains which other cleaners were unable to re move are gone. Best the carpet has looked in years. I expected that the stains would reappear when the carpet dried. The carpet stains appear to be gone.

Report a concern   June 25, 2026 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication- courteous tech

Report a concern   June 25, 2026 — Rated 2 out of 10 by A.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The number of attempted up charges was insane. Then to know if we don’t pay the additional $40 per room, you only use alkaline water? So now the carpets stink and a number of missed spots including behind doors. Will not use zerorez again when I can do a better job myself.

Report a concern   June 25, 2026 — Rated 10 out of 10 by Joy Bibb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was meticulous in cleaning the carpet, and they look amazing when he finished. He arrived within the appointed time slot, got set up, pretreated some areas, and finished without any issues. He explained what to expect regarding drying time and the benefits of the services. I was able to take advantage of the special pricing, and it was worth the value. I would highly recommend Zerorez and plan to use them again.

Report a concern   June 25, 2026 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technicians, ease of scheduling, quality work.

Report a concern   June 25, 2026 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work at reasonable prices. Our technician was professional, courteous and completed the work in a timely manner.

Report a concern   June 25, 2026 — Rated 10 out of 10 by Brandon King Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was prompt and very friendly. He did a fantastic job on our carpets and rug!

Report a concern   June 25, 2026 — Rated 10 out of 10 by Z.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was the best!

Report a concern   June 25, 2026 — Rated 10 out of 10 by Miogene Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job

Report a concern   June 25, 2026 — Rated 10 out of 10 by Meredith McKee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the quality of the job done EVERY TIME. Very professional & super nice employees. Safety for my pets. Jaime was exceptional on June 24th, 2026, & I greatly appreciate the pride taken in a job well done. I only use Zero Rez & I refer you repeatedly. I am a very happy customer!!

Report a concern   June 25, 2026 — Rated 10 out of 10 by Ana Barraza Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The personnel had such good customer service. Also did a great job.

Report a concern   June 25, 2026 — Rated 10 out of 10 by Charles Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the service!

Report a concern   June 25, 2026 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and energetic about the process and product used with Zerorez .

Report a concern   June 25, 2026 — Rated 10 out of 10 by Jennifer Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that came to my house was wonderful. Explained everything and was super professional. I greatly appreciate the great work.

Report a concern   June 25, 2026 — Rated 9 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning was great and tech was awesome. Just wish we’d gotten more info ahead on how long carpet would be wet and maybe we could have borrowed fans.

Report a concern   June 24, 2026 — Rated 4 out of 10 by M.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

youll need to sk your worker as ro wht happened

Report a concern   June 24, 2026 — Rated 10 out of 10 by Dee Ann Potendyk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the house sheltie lemons after Buddy did the treatment

Report a concern   June 24, 2026 — Rated 10 out of 10 by Shelba Helus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It cleans well

Report a concern   June 24, 2026 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I recommended to a friend and she booked a carpet cleaning for Saturday.

Report a concern   June 24, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great guys take care to clean and sanitize pet spots on carpet.

Report a concern   June 24, 2026 — Rated 5 out of 10 by P.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Add ons make it feel like bait and switch

Report a concern   June 24, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, thorough, and effective.

Report a concern   June 24, 2026 — Rated 2 out of 10 by M.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The price was $450 for cleaning 2 bedrooms and a rug.

Report a concern   June 24, 2026 — Rated 10 out of 10 by Debra Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I always get excellent service from Zerorez - the technicians do a great job of cleaning the carpets. The carpet always looks brand new. I would highly Zerorez - they have great specials!


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