Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83789 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2026 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I’ve used Zerorez for several years and the employees are personable and know what they are doing. I’m always pleased by the way my carpets look when they leave.

Report a concern   March 31, 2026 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional technician. Worked hard at some problem areas in the carpet and removed the problem stains! Technician Brandon was very nice and listened to my issues!

Report a concern   March 31, 2026 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   March 31, 2026 — Rated 10 out of 10 by K.F.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay was absolutely awesome, best job we’ve ever had done. He thoroughly explained the whole process and answered all of my questions. Jay was very diligent about his work and was also very nice. One of the best parts about this is that there is no lingering smell or fragrance. The ease of booking the appointment and getting it done was amazing. I would definitely recommend them to anyone wanting to have their carpets cleaned.

Report a concern   March 31, 2026 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just like the name says, zero rez

Report a concern   March 31, 2026 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alex was SOOO kind and professional! He was very eager to please and to get everything as clean as possible. You have a real champ in him, and as a 40 year employer, I can vouch, GOOD employees who are as kind and professional as Alex, are a real rarity!

Report a concern   March 31, 2026 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful results and our serviceman was awesome.

Report a concern   March 30, 2026 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   March 30, 2026 — Rated 10 out of 10 by Linda Carter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech, Alberto was very proficient and professional. I could tell he was a little stressed because the stain on the mattress was not coming out and he was very concerned until he thought about trying a mixture of bleach and water. We decided to try it and he sprayed it on and waited a few minutes before using the wet vac, then it began to disappear, we were both very pleased. Other services would have just given up and left it. I am very impressed with the work ethic of this young man. After Easter, I plan to schedule another appointment for my carpets. Thank you Alberto,
Linda Carter

Report a concern   March 30, 2026 — Rated 10 out of 10 by Sharmila Makineni Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor did a wonderful job explaining me the process and what has to be done. He gave me options to do deep cleaning after he checked the property and offered me discounts too. He also took pictures of before and after and gave a run down on what was done.

Report a concern   March 30, 2026 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

he was excellent and very careful did extra work on several spots carpets look fantastic will use you again

Report a concern   March 29, 2026 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look amazing. George Wilson with your company was so professional and thorough at explaining everything. My house smells so fresh today.

Report a concern   March 29, 2026 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, very nice and prompt technician, quality work.

Report a concern   March 29, 2026 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was cleaned and Josh I think was his name did an excellent job and great manners. He was on time and communicated well. Overall great experience.

Report a concern   March 29, 2026 — Rated 0 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service took forever to complete, was very expensive, and was not thorough.

Report a concern   March 29, 2026 — Rated 8 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Improve timing of appointment,

Report a concern   March 29, 2026 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael was professional, quick & efficient. Great service

Report a concern   March 29, 2026 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep was on time, very polite and knowledgeable.

Report a concern   March 29, 2026 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Corey did a great job. He was on time. He set up quickly and got right into it. Very professional and courteous. This is not our first time using Zerorez to clean our carpets and won't be our last.

Report a concern   March 29, 2026 — Rated 10 out of 10 by Will Coherd Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was early, knowledgeable, experienced and prompt. He did a great job on our carpets and we would have him back again. Our carpets look fantastic as well.

Report a concern   March 29, 2026 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price and timely service!

Report a concern   March 29, 2026 — Rated 10 out of 10 by Kelsey Chimek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality and professionalism!

Report a concern   March 29, 2026 — Rated 10 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable in price and really cleanses without chemicals

Report a concern   March 29, 2026 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good results and courtesy of worker. I would recommend your services to family and friends.

Report a concern   March 29, 2026 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good Job!

Report a concern   March 29, 2026 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival, fair price, thorough deep cleaning, great results after the cleaning, friendly technician explained the process very well.

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair pricing, knowledgeable techs, ease of scheduling

Report a concern   March 28, 2026 — Rated 0 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The floors were not cleaned well. I mopped after the tile was “cleaned and it was filthy water. The carpets could have been cleaned better as well.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Marci Debenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is always prompt, polite and thorough. The technician was helpful with suggestions for ways to maintain our clean carpet.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carper isn’t crunchy afterwards, just soft and clean feeling.


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