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based on 83399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tech was very knowledgable. I don't know anything about your products.
CJ was very informative and did a great job!
Bobby did a great job. Thank you so much.
Still noticed some stains after the drying was completed, paid almost $200 extra to get those taken care of and now I see some of them again.
The technician did a great job!! They look like new again, thank you for your service!
The tech Brandon was great. He got out some spots that I was worried about never getting out.
I have used Zerorez for many years. They are the only company I trust to clean my carpets.
Excellent service!
Very thorough cleaning, makes my carpet feel brand new!
I was very happy with the entire process- from scheduling to the technician that came to the house. Everyone was professional, respectful and on time! My carpets look fantastic!
Melissa
Excellent customer service. My tech was awesome- very professional, thorough, and knowledgeable. Thank you!!
Our replies sure best! Very polite, respectful and communicative.
As a leader of a business, he would make an excellent trainer!
Thank you,
Joe
All the service technicians are so nice and friendly! The price is very good for the quality you receive.
The serviceman did a very good job cleaning.
Name removed
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How through the tech was.
Brandon was extremely professional and conscientious. We truly appreciated his communication skills and detailed work. I have already recommended him to my neighbor, Sherry Nolan, who you should hear from soon for scheduling.
I will request Brandon next time. Many thanks!
Alexander was great! He was knowledgeable and provided great customer service. He informed me of what he was using on the floors, how the cleaning would be performed, and tidied up leftover water spots.
Great service and nice, trustworthy employees.
Tristan was knowledgeable and experienced which we appreciated.
It would be good to think in terms of putting furniture back when the project is complete. That’s my only area of improvement to let you know about.
You were easy to work with in accommodating my schedule.
Customer service, technician is very through with cleaning.
They did a great job! Hassle free.
Excellent friendly skilled technician
The technician was very professional and had a great personality. He took care of our needs and called us when it was done. Top-notch employee for sure. thx!
CJ did an excellent job on all 3 rooms they looked great!!!!!
Asked for a manager to call me for over a week because we were unsatisfied with the “clean”. carpet was left hard and crunchy and still dirty
Prompt service and easy to schedule. Technicians did a great job.
The technician was very professional and answered all my questions sufficiently. He was very thorough and took precautions to maintain my home by using protective corner shields so as not to scratch the walls with the hoses. He wore protective shoe coverings as well. It was very easy to make an appointment to fit my schedule. I will continue to use this company!
The service was great, and your employee was very kind and courteous. He explained what he was doing, and answered any questions we had. Thank you!
Service was great but explaining the polarice was not done well at all. I was told estimate was $107 and for the basic stuff it was $311.