Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83794 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2026 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tracy was awesome! My carpet is beautiful and clean. This my go to and I will be recommending y'all to my family and friends. Thank you so much!

Report a concern   April 7, 2026 — Rated 10 out of 10 by Robert Hughes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   April 7, 2026 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They’re the best!

Report a concern   April 7, 2026 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zion was very friendly, quick and did a great job. 10/10 would recommend.

Report a concern   April 7, 2026 — Rated 0 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We’ve used you guys for years and always recommended you to people, but honestly the rugs cleaning I would not recommend.

The rugs on the surface appeared clean but every single rug is still dirty and smells. I literally just wasted almost $600.

Report a concern   April 7, 2026 — Rated 10 out of 10 by Lois Ingram Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Service!

Report a concern   April 7, 2026 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did an excellent job on the carpet. Tile cleaning was way overpriced

Report a concern   April 7, 2026 — Rated 7 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service is great and would like updates on my 3 rugs that were picked up for cleaning.

Report a concern   April 6, 2026 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Willingness to get the job done with a smile. Even with a request for a touch up, the service provider was kind and courteous. I appreciated that.

Report a concern   April 6, 2026 — Rated 8 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

I know that Zerorez is known for free of chemicals and smells, but I was a little not happy with how I could still smell the pet dandruff after they left and cleaned the carpets. Good pricing and very nice employee that came to my house!

Report a concern   April 6, 2026 — Rated 10 out of 10 by Brandy Merritt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor did an amazing job! The carpets are perfectly cleaned and the pet treatment worked!! Thank you! Give that man a raise!!! We will request Victor next time!

Report a concern   April 5, 2026 — Rated 10 out of 10 by Karen Madrid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service and cleaned very well. Would definitely recommend for furniture cleaning.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean & successfully done

Report a concern   April 5, 2026 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Product! Gets To The Toughest Stains.

Service 💯 %!!!

Report a concern   April 5, 2026 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Bert was excellent. Primo customer service. I only wish ZeroRez could have fulfilled my request for Mariners tickets as specifically discussed with Makenzie the sales rep.

Report a concern   April 5, 2026 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with the work John did

Report a concern   April 5, 2026 — Rated 10 out of 10 by Denise Broadhead Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional tech explained what was needed the best options and cost. He then proceeded to complete the work. Finished the job and thanked us. We recommended our neighbor at 3711 next door they should be contacting you soon. Thanks

Report a concern   April 5, 2026 — Rated 10 out of 10 by Abby Cole Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I know it’s clean products and the service is amazing. Everyone always takes the time to explain everything to me and doesn’t push anything on me I don’t need.

Report a concern   April 5, 2026 — Rated 10 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician worked very hard to solve the issue.

Report a concern   April 5, 2026 — Rated 10 out of 10 by Ross Dominguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, nice friendly staff.

Report a concern   April 5, 2026 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guarantee behind the work!

The technician explained every step of the process. He is a 10+

Report a concern   April 4, 2026 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service and great outcome from the carpet cleaning.

Report a concern   April 4, 2026 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nazareth was awesome! Did excellent job cleaning floors and is highly professional.

Report a concern   April 4, 2026 — Rated 5 out of 10 by J.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Paid an extra $210 for pet care and the spots are still very visible.

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Victor did a great job on our carpets. If we had questions, he answered them quickly and effectively. Would definitely have him do them again at a later date.

Report a concern   April 4, 2026 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly, professional service.

Report a concern   April 3, 2026 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quick it dries. The technician Jay was great. He explains the process and pointed out some areas of concern. He did a great job!

Report a concern   April 3, 2026 — Rated 10 out of 10 by E.P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning is superb! We've used Zerorez for 20 years.

Report a concern   April 3, 2026 — Rated 0 out of 10 by N.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was left with a ding on my door, pet hair everywhere (I don't own any pets, by the way), and my carpet still needs cleaning. For $ 1,500, my family expected professional-grade service from start to finish.

Report a concern   April 3, 2026 — Rated 10 out of 10 by Brandon Chapman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The customer service of the tech doing the work great communication


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