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based on 84912 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service.
Your company is disappointing and spontaneous and you don't do what you sale. Will never use you again or let anyone I know needing this kind of service. take me off your mailing list
George was very knowledgable. He arrived on time, worked efficiently, and explained the process.
Technicians very courteous and very thorough.
The technician was amazing and did a great job. I have rarely seen someone eager to do a good job and proud of his work.
Alberto was WONDERFUL! Great job!
I give him a 10 !
Our technician was very knowledgeable about the services they offer & the value they add to our carpet.
Great promotion. Easy to schedule. Very quick. Technician was very informative and polite. Would definitely use again.
Thorough, Cordial & Professional
Clean, with no scent, friendly and worked with me.
Very thorough cleaning and no sticky residue on carpet
Your employee was very informative, knowledgeable, and professional..
I already recommended your services to two people
Jamie was very prompt. Told me exactly what needed to be done. He was very efficient and I
Was amazed how well my carpets cleaned.
I had seriously thought I would need to replace my carpet. But with your services I’ll be happy to have them cleaned again.
Thank you and I’ll probably be contacting you again next year.
One of the guys that came to clean my carpets put his shoe coverings on before he came in and then the coverings disintegrated so there was nothing under the bottoms of his shoes long before he was finished. There were little pieces of the covering fabric on my floors when he left. Not a huge deal but he should have put new ones on as this happened about half way through the cleaning job. Everything else was good.
Very professional
Quality work at a reasonable price.
The tech was knowledgeable, professional and friendly. He explained the processes he was going to take to clean my carpets (and treat the stains) and was very help in recommending the best way to treat/clean my carpets. 10/10 would recommend to everyone.
Very affordable with excellent service and outstanding results!
The product made the carpet look almost brand new! There were horrible stains on the carpet and they came up and it appears as though they were never there!
Honesty and great work. Efficient and very communicative as to what the prices and work being done.
I pay too much money to cleaning my 2 carpet rugs, and still look the same, when i make the appointment, they told me one price, and then, when he came to my house he told me different price, 3 time more... I am not recommended... Too expensive.....
Your technician was friendly and did a nice job. Our carpets now look so much better.
The team members were very polite and professional. John knew what he was talking about and made great recommendations on how we could achieve the best clean possible.
I have used Zero Rez for years, and have always been totally satisfied. My carpets come out looking brand new and the techs that have done the work have been courteous and have always done a great job. Coby was the last tech and he made my carpets look brand new!!
I would like to bring to your attention an exemplary technician. On August 12, 2026 your technician arrived at my home 5816 Lorenzo Dr. Grand Prairie to clean our carpet. He was very professional, informative and knowledgeable. He did a great job cleaning my carpet I was very satisfied, and will definitely refer your service to my neighbors, friends and family.
Arrived on time and did an excellent job in cleaning an area rug that hadn't been cleaned in many years. The tech was very efficient and personable.
Very friendly service and always cleans carpets well
Great guy, great service!
Alex that did the work. He was tenacious in getting difficult spots out of the carpet.
He has a great attitude.
The technician was very friendly and explained all of our options. He worked quickly and efficiently and did an excellent job. I was referred by my parents, who had used this company in the past. We are all permanent customers.